TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 508 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Anonymous

Anonymous // 01/01/2019

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“I love TSM's quarantine practices. That is what keeps me coming back to them time and time again. They also ship fish and corals nicely. Everything arrives alive and healthy. I wish that they had a bit more inventory, and that their customer service chat was more quickly responsive, but I am picking nits. They are a great retailer and reefing resource.”

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Posted 1 year ago

“TSM Aquatics knocked this order out of the park! They always have the best shipping, and healthiest fish. Absolutely no leaks out of the 10 bags I received, and the fish were eating within minutes after acclimation!”

TSM Aquatics 5 star review on 11th May 2023

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Posted 1 year ago

“I’ve ordered several times from TSM. The fish always arrive healthy and eating well. They deserve serious praise for the amount of effort involved in delivering such high quality and well cared for fish. I’m so impressed I’d gladly pay more.”

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Posted 1 year ago

“Ordering from TSM Aquatic has completely changed my perspective on fish purchases - the fish came healthy, not shy, and eating right away. I will continue to purchase from TSM - this has been an amazing experience. The team at TSM has also been incredibly helpful in answering all my questions, some even repeated.”

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Posted 1 year ago

“Ordered a yellow wrasse and a purple firefish. They came in healthy and eating mysis.”

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Posted 1 year ago

“Great and healthy livestock as always. Keep up the good work.”

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Posted 1 year ago

“This is my 3rd time ordering from TSM. I haven't ever been disappointed . This purchase was for 3 chalk bass. They are adorable. All three took up residence under 1 rock in the far end of my reef and hang together. So cool they aren't even fazed by the larger neighbors. TSM ships healthy fish, well packaged. I will be a repeat customer.”

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Posted 1 year ago

“Even though livestock had a shipping delay due weather, both fish arrived in excellent shape!”

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Posted 1 year ago

“I ordered 3 Anthias, 2 were out the same wday and all 3 were eating the next morning. My only issue was that the shipping water was at 32ppt (tank is 35) so a longer than anticipated acclimation was needed.”

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Posted 1 year ago

“ordered on phone and was very accomadating to my schedule, Thanks”

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Posted 1 year ago

“Fast shipping and fish arrived in excellent condition.”

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Posted 1 year ago

“I've ordered from TSM a few times now and everything has been great so far. On my most recent order, I lost one fish most likely do to shipping and TSM was quick to resolve the situation.”

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Posted 1 year ago

“Great service, I only get my quarantined fish from TSM, never had any problems.”

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Posted 1 year ago

“Great experience! Healthy fish!”

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Posted 1 year ago

“Quality livestock that is accurately represented and delivered as promised.”

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Posted 1 year ago

“Happy, Healthy fish are TSM Fish !”

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Posted 1 year ago

“Easy to work with and was able to source the fish I wanted. Good quality and healthy fish.”

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Posted 1 year ago

“Josh and the group at TSM are awesome! Communication is always great and everything arrives packages great and safe. I have ordered over 30 fish for my 400 gallon build and have had almost no issues. Anything that has came up Josh has made right and that’s all you can ask for. Very happy with them and they will continue to be my go to for my fish moving forward.”

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Posted 1 year ago

“Did what they said they would do. Fish looked healthy ready to eat. Not timmid at all.”

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Posted 1 year ago

“Fish is in perfect health, they had him in stock so quick turn around for delivery. Good color. Overall it may have been my best experience so far with pre qt'd fish.”

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Posted 1 year ago

TSM Aquatics is rated 4.9 based on 508 reviews