TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 509 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“This was my first time using TSM Aquatics.I had a phenomenal experience from start to finish.The fish arrived healthy and active, the packaging was exceptional.I had the pleasure of speaking with some of the team members and they were more than gracious with their time.I would and do recommend TSM to anyone who is in the hobby. I will continue to use TSM in the future.”

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Posted 4 years ago

“My first thought when I walked in the back was WOW I wanna work here, the place was amazing and they weren't even all the way setup!!! Customer service was great and very knowledgeable. Their quarantine process of their fish is awesome and highly respected from other customers ive talked to.”

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Posted 4 years ago

“Always happy with the quality of fish and service provided by tsm”

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Posted 4 years ago

“-Product was perfect as described -Great communication on shipping -frags are happy so Im happy”

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Posted 4 years ago

“The most reputable store you can find with easily the most knowledgeable staff. Animal husbandry is taken seriously at TSM, and it shows when you see their displays.”

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Posted 4 years ago

“A+++ All around!!! Perfect fish,, Great staff,,, All Fish have been quarantined and Healthy!!! TSM does it right!!!!”

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Posted 4 years ago

“Gorgeous fish. Arrived in excellent health. Eating well on arrive. And by far some of the best packaging for fish shipments I've seen yet.”

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Posted 4 years ago

“First time at this location and setup of store was impressive. Staff was very helpful and polite. Some fish prices seem a little high, but with TSM handling the quarantine process and the quality of the fish it’s well worth it. I plan to come back for all my fish and coral purchases.”

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Posted 4 years ago

“Easy ordering. Fish were in great shape. After QTing my own fish, any extra cost is well worth it and after looking at time, and extra expense, TSM is probably cheaper than doing it myself. Fish arrived in less than 24 hours. Would not hesitate to order again.”

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Posted 4 years ago

“First experience with ordering online , they were respectful , had a problem with UPS holding my fish , for several days , 2 of the fish didnt make it , but it wasnt TSM s fault , and gave me the option for redund or credit , i took the credit and got two more fish , all creatures i got came happy and healthy and ate right away!!”

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Posted 4 years ago

“Awesome service and the fish are doing great!”

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Posted 4 years ago

“Great customer service and pristine fish!”

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Posted 4 years ago

“I was very happy with my purchase,mainly because my fish lived. Fish I received from live aquaria were dead. I wish your cite would give move information on your cite about what you carry.”

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Posted 4 years ago

“A little expensive but super healthy, clean, happy fish!”

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Posted 4 years ago

“Multiple orders in now with TSM and they are still exceeding expectations. I've purchased over 10 fish and every one of them came in healthy and vibrant. Thank you TSM, for providing healthy and properly qt'd fish!”

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Posted 4 years ago

“Took great care of me even after things didn't go the way I thought they would.”

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Posted 4 years ago

“Great customer service and quality live stock!”

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Posted 4 years ago

“I wouldn’t buy a fish anywhere else. Best store in the US—and that’s not an exaggeration. Matt and Ray go above and beyond to help in any way that they can. Buy with confidence!”

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Posted 4 years ago

“High quality live stock. Awesome communication. Best place to buy fish for sure!! Will always check first or ask what they have coming!!!”

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Posted 4 years ago

“Great place to deal with. You get healthy quality fish !”

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Posted 4 years ago

TSM Aquatics is rated 4.9 based on 509 reviews