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TSM Aquatics Reviews

4.9 Rating 516 Reviews
97 %
of reviewers recommend TSM Aquatics
Company Reviews Product Reviews
52
 Metrics
4.9
Based on 516 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Chris Ramsay
Verified Buyer
“Everything arrived alive and healthy. The fish were fat and happy and eating within hours of arrival. Will be doing lots of business with TSM in the future.”
TSM Aquatics 5 star review on 23rd April 2022
Helpful Report
Posted 3 years ago
Adam Martin
Verified Buyer
“Top notch customer service and top notch fish! I’ve managed to keep fish that I previously could not due to these guys diligence in quarantining. Will continue to do business with these guys for stocking my reefs!”
Helpful Report
Posted 3 years ago
Bill Knox
Verified Buyer
“Great service”
Helpful Report
Posted 3 years ago
Thomas Fox
Verified Buyer
“My first experience with TSM has been fantastic. Great communication, great packing and shipping, and great fish!”
Helpful Report
Posted 3 years ago
Kevin Valentino
Verified Buyer
“The fish arrived well packed, healthy and began eating a couple hours later after the lights came on and got settled in. I like the fact you use ups over fed ex, they can sit the box 📦 down following the instructions on the box😁”
Helpful Report
Posted 3 years ago
Jeff Hoffmann
Verified Buyer
“I received my purple tang yesterday and so far it is doing very well...looks healthy and is eating. Shipping was on time and the packaging was thorough. Communication from TSM was great.”
Helpful Report
Posted 3 years ago
Steve Knuff
Verified Buyer
“Great packaging.Arrived on time and in the tank within an hour. Very high quality fish moving and eating immediately. Very pleased customer”
Helpful Report
Posted 3 years ago
Javier Blanco
Verified Buyer
“First time buyer, had a minor problem when my order arrived but 20 min later all was resolved, great customer service and very professional (Ray), thanks. Will buy again soon!”
Helpful Report
Posted 3 years ago
Dan Nadal
Verified Buyer
“Always 5 stars when buying from TSM. Been getting fish delivered to my home since 2016. My go to!”
Helpful Report
Posted 3 years ago
John Rocha
Verified Buyer
“Excellent experience. Absolutely no issues with any of the fish I purchased from TSM”
Helpful Report
Posted 3 years ago
Michael Johnson
Verified Buyer
“AWESOME company with EXCELLENT customer service!! Had a loss with 2 fish ordered and TSM made it right! TSM had no control over the loss and still compensated me for my loss! A++ company! Yellow Tang I ordered is a BEAUTIFUL fish!! Will be back for more future purchases!! Thank you from one happy customer!!”
Helpful Report
Posted 3 years ago
Ralph Scotti
Verified Buyer
“Fish arrived in excellent condition, packaging was perfect.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Fish always arrive well packed and in excellent condition!”
Helpful Report
Posted 3 years ago
Craig Foster
Verified Buyer
“Perfect health and specimens as always”
Helpful Report
Posted 3 years ago
Aaron Prince
Verified Buyer
“Everything arrived in good shape, and well packaged.”
Helpful Report
Posted 3 years ago
Peter P
Unverified Reviewer
“I’m am very happy and confident when purchasing from TSM and it will be the only place that I get my aquatic fish. Prices are fair and delivery is on point.”
Helpful Report
Posted 3 years ago
Liz Hagan
Verified Buyer
“I’ve worked with the great people at TSM for a few years and I have never been disappointed. In fact, I am ecstatic and thankful for Ray, Josh, and Alicia. Please continue to offer the high level of care and service that you do. No one else in the industry matches it.”
TSM Aquatics 5 star review on 19th March 2022
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent fish and customer service! Fish always eat within hours of receiving them. TSM will always be one of my go-to places for quality, quarantined livestock!”
Helpful Report
Posted 3 years ago
Glen Patricio
Verified Buyer
“Blue Tang was perfect, well fed, beautiful. Thank you”
Helpful Report
Posted 3 years ago
Jason Zatkoff
Verified Buyer
“Excellent packaging. Internal temp was reasonable on arrival. Fish was in excellent condition. We’ll worth the small premium.”
Helpful Report
Posted 3 years ago
TSM Aquatics is rated 4.9 based on 516 reviews
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