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TSM Aquatics Reviews

4.9 Rating 515 Reviews
97 %
of reviewers recommend TSM Aquatics
Company Reviews Product Reviews
52
 Metrics
4.9
Based on 515 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
BRIAN GILBERT
Verified Buyer
“As always healthy fish. Great communication.”
Helpful Report
Posted 2 years ago
Brad Dwight
Verified Buyer
“Thank you!”
Helpful Report
Posted 2 years ago
Oscar Torres
Verified Buyer
“TSM personnel have made this process so seamless and personal. I am new to this hobby and I had a lot of questions on how to introduce different types of fish. And they have truly helped me every step of the way. I would definitely continue to purchase my fish from them. I recommend anyone out there looking for a reliable and professional supplier to give TSM a shot you won't be disappointed.”
TSM Aquatics 5 star review on 18th August 2022
Helpful Report
Posted 2 years ago
Kevin Madson
Verified Buyer
“My purple tang is amazing ty plus best quarantine place”
TSM Aquatics 5 star review on 13th August 2022
Helpful Report
Posted 2 years ago
Dulce Gonzalez
Verified Buyer
“Amazing customer service and beautiful healthy fish. Would definitely recommend!”
Helpful Report
Posted 2 years ago
Ngu Quach
Verified Buyer
“Fish came in and looked amazing. They started eating right away. I made a mistake on choosing the date of delivery. I emailed and TSM helped find an earlier date to get me the fish sooner. Great service. Great fish. What more could you want?”
Helpful Report
Posted 2 years ago
Kevan Wall
Verified Buyer
“Arrived healthy and started eating within the first few hours after being introduced into the tank. Great qt’d livestock as always from TSM”
Helpful Report
Posted 2 years ago
Marc Pestana
Verified Buyer
“I bought a Tang which arrived in excellent condition.”
Helpful Report
Posted 2 years ago
David Gibbons
Verified Buyer
“Fish were delivered well packaged and exactly as promised”
Helpful Report
Posted 2 years ago
Tuan Duong
Verified Buyer
“#1 supplier of healthy quarantined fish. Love these guys.”
Helpful Report
Posted 2 years ago
Don Leonard
Verified Buyer
“They have the best customer service and reply time I have had in a long time. Excellent packaging of my fish and with the shipment being delayed by ups for 2 extra days the fish was healthy and swimming around like it was just put in the bag.”
Helpful Report
Posted 2 years ago
Joseph A Fallavollita
Verified Buyer
“Great experience. Awesome service. I look forward to my next purchase with TSM Aquatics!”
Helpful Report
Posted 2 years ago
Tinothy Knuettel
Verified Buyer
“Ordered many fish online prior to hearing about TSM but the quality is nots even close. Fish come fat, healthy, eating day one, and accustomed to home life. Never go anywhere else”
Helpful Report
Posted 2 years ago
Dale Donmoyer
Verified Buyer
“Healthy fish as always. Well packed and good communication. Great being able to place straight into the display tank.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I love TSM. You guys are the best and I hope to see your high standards spread across the entire hobby. I appreciate your customer service, knowledge, and willingness to work with me. Forever customer.”
Helpful Report
Posted 2 years ago
Keith Berkelhamer
Verified Buyer
“My goto online retailer for saltwater fish.”
Helpful Report
Posted 2 years ago
Mark Darnell
Verified Buyer
“These guys are the real deal. All fish are always healthy and I have zero issues with putting them directly in display tank. Shipment and communication is great.”
Helpful Report
Posted 2 years ago
Mark Elliott
Verified Buyer
“First time ordering from TSM and I’m very pleased. The fish were packaged nicely, even though one of the bags was punctured and leaking in the box. The fish acclimated perfectly and all of them are exploring the tank within 24 hours. Will definitely order again!”
TSM Aquatics 5 star review on 2nd July 2022
Helpful Report
Posted 2 years ago
Greg Miller
Verified Buyer
“Great experience buying from TSM Aquatics. Josh responded to my questions and my experience with the results of their quarantine process has been consistently healthy fish!”
Helpful Report
Posted 2 years ago
Greg Laws
Verified Buyer
“Very pleased. Very well packaged in good amount of water with water temp only a couple of degrees different than my aquarium. All 7 fish in excellent shape.”
Helpful Report
Posted 2 years ago
TSM Aquatics is rated 4.9 based on 515 reviews
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