TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 509 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great customer service!! SO pleased with my purchase and how they do business. I highly recommend and can’t wait to order more!!”

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Posted 3 years ago

“Communication, packing, quality are top! Super happy with fish i received . Highly recommended!!!”

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Posted 3 years ago

“Happy to be purchasing from a vendor who takes fish health seriously, and quarantines their fish. Contacted via phone and email a few times, and TSM was always very responsive.”

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Posted 3 years ago

“Healthiest fish I’ve ever received! The Blue Eyed Kole Tang was eating within hours of drip acclimating to my quarantine system. With the exception of captive bred fish ordered directly from Biota, I will not order my fish from any other online retailer.”

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Posted 3 years ago

“I was simply amazed at the packaging the size and health of the tang I received! I will never buy another marine fish from anywhere but tsm aquatics.”

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Posted 3 years ago

“I was simply amazed at the packaging the size and health of the tang I received! I will never buy another marine fish from anywhere but tsm aquatics.”

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Posted 3 years ago

“Very communicative and super easy to work with, answered all of my many questions. All fish and inverts arrived quickly, happy, and healthy; are eating frozen and pellet foods like champs. 10/10 will purchase from again!”

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Posted 3 years ago

“great, no complaints”

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Posted 3 years ago

“100% satisfied with my TSM experience. Fish looked great and were out and about in my tank within 48 hours of introduction. Thwy are all eat well. Already putting together a list to submit another order.”

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Posted 3 years ago

“Matt was amazing ... great communication the whole way through ... shipping cost are expensive to me until I saw the care taken in packaging... ordered : Kole yellow eye tang - no color blenny - cleaner shrimp - yellow watchmen Goby ... all alive and healthy and in my tank for 2 weeks now ... my biggest problem with this place is 2 things .. Having more fish to get .... and that they are so good I don’t want to go anywhere else now .... thank you for a great experience”

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Posted 3 years ago

“Amazing company, frags are well healed and in great shape. Would recommend to anyone.”

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Posted 3 years ago

“I had to call to have a charge removed for an item they knowingly did not ship with my order. Zoos look great. Prompt responses.”

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Posted 3 years ago

“I’m always more than happy with my orders from TSM. From the personal attention to my orders to the absolutely healthy livestock, I couldn’t be happier. I never order anywhere else. They take their quarantine policy very seriously. If they feel that something isn’t ready to ship, they take the time to be sure that only the healthiest fish go out. TSM won’t disappoint!”

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Posted 3 years ago

“Quarantined “Dory”! Couldn’t have been happier to get our Blue Hippo Tang home. My daughter was surprised and fish is doing well... absolutely beautiful! Thank you for the help and considerate staff who worked to arrange the sale and pickup of our new baby. Will def be purchasing from TSM again soon!”

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Posted 3 years ago

“All four fish came in super healthy and ate right away. Wish the powder blue was a little bigger but hes still healthy and no signs of disease. Will have to introduce him to the tank when I rescape it so he doesn't get beat up by my purple and tomini”

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Posted 3 years ago

“I purchased a Blue Hippo, Tomini, & Desjardini tangs from TSM. The fish were shipped in large volume bags that were triple layered. All fish came in exceptional health. There is a new market for hobbyists like myself that want a pest free tank without the stress and time of quarantining fish and corals. I have been so pleased with these guys that I’ve already placed a second order of fish and a few corals that will ship once the last fish finish their quarantine. I highly recommend the folks at TSM Aquatics for healthy livestock.”

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Posted 3 years ago

“Excellent, healthy livestock. No issues no worries. Friendly communication and easy curb side pickup. 5 Stars ⭐️”

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Posted 3 years ago

“Staff is very knowledgeable and willing to work with you. Fish and corals are very healthy. Truly awesome place to shop.”

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Posted 3 years ago

“High quality, clean fish, that are packed extremely well and outstanding customer communication and support!”

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Posted 3 years ago

“Bought french angel, powder blue, kole tang, and purple tang. All came healthy and eating immediately. Healthiest fish I have ever bought anywhere.”

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Posted 3 years ago

TSM Aquatics is rated 4.9 based on 509 reviews