TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 509 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 509 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Great communication. Healthy fish. Careful packaging. This purchase was a great experience.”

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Posted 3 years ago

“TSM is best go to any reefer could hope for. The livestock is always healthy and vibrant. The workers are intelligent and very very knowledgeable of all the fish and corals invertebrates. If you're looking for a clean quarantined addition to your reef system then tsm is the best place you can go to o find that next piece.”

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Posted 3 years ago

“In addition to excellent customer service, the fish I received are amazing. The Lyretail Anthias that I ordered are incredibly vibrant, healthy, and were eating within an hour of their arrival. The pictures online really don’t do them justice. I really can’t recommend TSM enough.”

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Posted 3 years ago

“TSM puts their fish through a quarantine system like I've seen no where else. Their commitment to quality, healthy fish, is truly top notch. I no longer buy fish anywhere else.”

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Posted 3 years ago

“Fantastic communication, shipping, and fish/snails/coral. Everything arrived alive, healthy, and eating. I would not hesitate to use them again!”

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Posted 3 years ago

“All livestock arrived alive and in good health, and I really liked how they accommodated the shipment date around my schedule. Will buy from them again.”

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Posted 3 years ago

“Very helpful staff. Top quality fish which are from excellent breeders. Always enjoy my visits.”

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Posted 3 years ago

“My experience was pretty much 5 star. Customer service was great and their response was immediate. The two fish I purchased looked great and are healthy. I would have rated 5 stars but the Blue Hippo Tang was in water that was around 119sg. I was not expecting that and it took me a long time to acclimate the fish to my tank at 126 sg. The Yellow Tang's water was close to 126 sg as I was expecting. I am local so I am lucky to be able to pickup my purchases and not have to rely on the mail.”

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Posted 3 years ago

“Awesome job with the powder blue tang i received from you. Will definitely purchase more fish from you folks in the future.”

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Posted 3 years ago

“Great healthy fish. Excellent customer service.”

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Posted 3 years ago

“Got a Black Cap Basslet on pre-order. It came in very cold due to extreme weather, but after a day the fish started taking foods. It's been a week and it's healthy, fat, and readily accepting frozen foods. Best of all, it's disease free. This is my 2nd order from TSM Aquatics, and I can definitely tell you it won't be my last.”

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Posted 3 years ago

“Fish all came in very healthy. Pre quarantined, and already at 35 PPT salinity. great place to buy fish from”

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Posted 3 years ago

“Couldn't be more pleased with the two wrasses I ordered from TSM. I've never seen better shipping packaging. Very large bags of water in a very large, protected box. Both fish are great representatives of their species and were fat and healthy....not to mentioned fully quarantined(not a simple two week observation but a true QT procedure). Both ate within an hour of acclimation and are doing great!”

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Posted 3 years ago

“Have ordered a couple times from TSM and their livestock is all top notch. Sailfin tang was eating nori off clip day one. Blotched Anthias was eating next day, good for a cave/deep water species. Flameback angel is happy ate first day. All three doing well and most importantly healthy. Have no problem skipping QT on my end with fish from TSM. Learned my lesson with other vendors.”

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Posted 3 years ago

“I ordered a Flameback Angelfish from TSM and couldn't be happier. The fish came delivered in excellent shape. The water temperature when I received the package on a cold Michigan day was 78 degrees (Perfect). The fish was packaged in a large amount of water and breathing easily. Good looking specimen!”

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Posted 3 years ago

“I ordered 2 borbonius Anthias and there was some misunderstanding with the delivery and I got the fish few hours later than supposed to . They were very stressed when I got them . TSM understood the situation and assured me that if anything happened to the fish they were willing to work something out beyond the normal guarantee. I am glad they look at every situation individually before making a decision. The fish are both fine anyway.”

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Posted 3 years ago

“Very professional in an industry full of unprofessionals. Very happy with my purchase.”

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Posted 3 years ago

“Great place to deal with! Matt is very helpful and never got annoyed by all of my emails and questions. Great service and great fish. The fish were very well packed for the trip and all came out healthy, active and best of all ALIVE. After 1 week, I am happy to say that everyone is doing great and eating and socializing. Can't ask for more than that! Love TSM Aquatics!!”

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Posted 3 years ago

“Healthy beautiful fish.”

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Posted 3 years ago

“These guys are great healthy fish and the staff is super knowledgeable and helpful”

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Posted 3 years ago

TSM Aquatics is rated 4.9 based on 509 reviews