“I have ordered many times online for the Tu clothing range by Sainsbury's. On every occasion i wait for my text to say the order has arrived in my local store for collection. This service has worked every time without any issues. The clothing is always well made and the prices are good.”
“I ordered two pairs of TU school shoes to be collected by 4:00pm on the 27/08/2024 from Argos in Sainsbury's ( Otley). Having not received a collection email, I went to Argos to ask why they hadn't arrived. I was told they hadn't had a delivery that day but would receive them the next day. Again, I didn't receive an email, so I phoned the store. My phone call was diverted to a 'home worker ' as the store was busy!!! The home worker said she would investigate and phone me back. She didn't!!! I went online to investigate myself to find that the school shoes will arrive between 27th August to 6th September!!! School starts back on the 4th September!!! - no school shoes???These shoes were in stock when I ordered them and there was no mention of a delay!!! I had a similar experience when I ordered school trainers but assumed it was an unfortunate one off. So DISAPPOINTING!!! I expect better from Sainsbury's. Let's hope they do arrive before school starts back next week.”
“I purchased the mono block black and white dress. Originally bought a size 18 as a review said the size was small. I found it far too large. I take a size 16 and ordered that size which fits perfectly. A nice dress at a good price.”
“Must be a lucky customer. Never had a problem with click and collect. Maybe I'm in a good transit area. Bought lots of clothing all fab quality. Winter 2022 range very good. Party clothing great quality and fab price. Boots are very very good. Bought lots from their range this year and last. Great prices and choice. Great hiker boots. True to size. Consistant in size too between all pairs. Good local store which stocks a large range of clothing for all and footwear.”
“Just purchased Tu seamless stretch crop top (I wear this easy style as a bra). Pack of 3 black, white and natural. I love the material, they are incredibly comfortable to wear and excellent value (£18 for three)
Then, an impulse buy, Tu vintage straight jeans 99% cotton 1% stretch. Amazing value and a perfect fit. Thank you Tu”
“Once again, I have to award this company top class service. I just recently placed another online order, and as always, my parcel was delivered super fast by a very friendly courier and I was so impressed with this order arriving so quickly as it was a bank holiday.
I have always found the quality of my items to be good at a great price too.i highly recommend this company and look forward to ordering again online in the near future. Thank you for the great service you have provided.”
