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TUI UK NewsRoom Reviews

1.7 Rating 144 Reviews
17 %
of reviewers recommend TUI UK NewsRoom
1.7
Based on 144 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult

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TUI UK NewsRoom 1 star review on 12th August 2024
John W
TUI UK NewsRoom 1 star review on 12th August 2024
John W
TUI UK NewsRoom 1 star review on 12th August 2024
John W
TUI UK NewsRoom 1 star review on 12th August 2024
John W
TUI UK NewsRoom 1 star review on 12th August 2024
John W
TUI UK NewsRoom 1 star review on 12th August 2024
John W
TUI UK NewsRoom 1 star review on 16th December 2022
Your Mother's Kidney
3
Anonymous
Anonymous  // 01/01/2019
I have just came back from kos greece .l went with tui holidays. I first booked the holiday to kos last year and paying off with tui and at no stage did the reseponist told me about the room tax of 140 euros you have to pay on arrival to your hotel. I was booked in to the blue lagoon resort hotel in kos . The resort I would not give 5 stars the resort is spread over a very large area and all theo you can get a electric cart which hold around 7 people .it a bit like the buses in Liverpool the only turn up when there feel like. They are lots of pools and plenty of loungers . Which is a plus .but now else the night life consists of two bars which a picked all the time and one were you watch the night time entertainment which finishes at 10.30pm then it's back to the two bars which shut around 11.45pm Other than that there is nothing else to do of a night unless you get a taxi to kos Town which costs 10 euros there and back and a beer ie mythos . Is 5.50 euros a pint . Rooms at the blue lagoon resort are a throu back to the 80,s in decor. This I my first and last experience of the blue lagoon resort is kos greece. And it as left me not ever wanting to go back any time soon . Please talk it from me do not book this holiday from tui book some were else ..
Helpful Report
Posted 10 months ago
Poor customer service. Call centre in India very hard to communicate with
Helpful Report
Posted 6 years ago
TUI UK NewsRoom is rated 1.7 based on 144 reviews