TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.57

4.6 Rating 908 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I really enjoy using Turbo Tenant. It’s helpful and informative. Resources are unlimited. I would recommend to everyone that wants to be a landlord.”

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Posted 2 years ago

Thanks for your positive 5-star review, Lana! We're happy to hear that you enjoy using us! Please don't hesitate to contact our support team at support@turbotenant.com for any questions :)

Posted 2 years ago

“I like about it except it takes too long to deposit the rent into the account.”

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Posted 2 years ago

Hi Melissa, thanks for your review! Typical ACH direct deposits take 5-7 business days to process and 2-3 business with our premium plan. If you require a faster deposit, your tenant can choose to pay with a credit/debit card for a 3.49% convenience charge. For more information on our payment processes, please visit this link: https://support.turbotenant.com/en/articles/4522996-how-long-do-rent-payments-take-to-process

Posted 2 years ago

“I am absolutely happy to pay for our services. Turbo tenant is a life saver, but I didn’t like that deposits went from pretty quick to seven days and still a few days (after paying to upgrade). I think they should be pretty well immediate or within a business day or two.”

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Posted 2 years ago

Hi Victoria, thank you for the feedback. We have partnered with Stripe, which is a payment processor that securely transfers money from your tenants to you. Typically, ACH direct deposits take 5-7 business days to process, and with our premium plan, it takes 2-3 business days to process. For more info, please see our blog: https://support.turbotenant.com/en/articles/4522996-how-long-do-rent-payments-take-to-process

Posted 2 years ago

“We posted our property for sale (14 Kenwood Ave, Carlisle, PA17013) and received only one inquiry within 1 week.”

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Posted 2 years ago

Hi Charles! Thanks for your review. We understand that it can be frustrating when you don't get as many leads as you hoped. Many of our landlords see great success with finding tenants through our advertising, which syndicates to dozens of websites. We also provide a Chrome extension that will post your listing directly to Facebook Marketplace, a great place to find a reliable tenant. We also wrote a blog on how to market your rental property to get the best tenants. Check out our blog here: https://www.turbotenant.com/blog/marketing-your-rental-property-to-get-the-best-tenants/

Posted 2 years ago

“Awesome!! I love you guys. Keep up the decent work.”

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Posted 2 years ago

“Awesome and convenient services”

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Posted 2 years ago

“Great site”

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Posted 2 years ago

“I switched to apartments.com because I get my rent deposited faster into my account WITHOUT extra cost. ACH withdrawals do not cost my tenant anything extra either.”

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Posted 2 years ago

Hi Jean, thank you for the feedback. We're sorry to hear that you switched to another platform. We have partnered with Stripe, a payment processor that securely transfers money from your tenants to you. Our ACH direct payment is free for all users and takes 3-7 business days to process, but you can upgrade to our premium subscription, which will take 2-3 business days to process. We hope that you consider using us again! Please don't hesitate to contact our support team at support@turbotenant.com with any questions.

Posted 2 years ago

“Need someone to fix backwards photos .. all but 4 are fine”

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Posted 2 years ago

“TurboTenant is a great resource for landlords as well as tenants. Everything is all on one place and the app is very easy to use!”

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Posted 2 years ago

“Give great information for landlords.”

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Posted 2 years ago

“Love it but missing some forms to handle day to day business suck DIY eviction”

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Posted 2 years ago

“Really helps me stay organized and compliant with laws.”

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Posted 2 years ago

“Having Turbo Tenant as my source of information makes my life easier and willing to keep my place rented.”

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Posted 2 years ago

“It was good but I would like for it to be a little more user friendly. If you need help there should be someone to talk to.”

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Posted 2 years ago

“So far using turbotenant, the experience has been great! No complaints”

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Posted 2 years ago

“Wow! What a great service. List once and be publicized to many. Results are spectacular - I received at least 20- 30 leads a day. The screening process is very efficient. I love this service.”

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Posted 2 years ago

Thanks for a positive review, Wendy! We're glad to hear that you're having great luck with our marketing and tenant screening tools! Please don't hesitate to contact our support team (support@turbotenant.com) if you have any questions about our other features!

Posted 2 years ago

“Great rental property software, especially for the price (free)!”

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Posted 2 years ago

Thanks for using us, Ryan! Please don't hesitate to reach out to our support team with any questions!

Posted 2 years ago

“I really love your site”

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Posted 2 years ago

We're glad to hear that you enjoy using our platform! Thanks for the review :)

Posted 2 years ago

“good website”

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Posted 2 years ago

Thanks for the 5-star review, Sharon!

Posted 2 years ago

TurboTenant is rated 4.6 based on 908 reviews