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TurboTenant Reviews

4.6 Rating 973 Reviews
90 %
of reviewers recommend TurboTenant
4.6
Based on 973 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
On-time Delivery
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
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About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Please keep up the great work.
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Posted 2 years ago
I only have one unit and I used TT for marketing, and the application process and am now using the rent collection feature. Everything was pretty easy to figure out for my first time. The only problem I had was that when I stopped marketing the ad stayed on some of the sites for a good week after and had my phone number on them causing me a lot of wasted time fielding these calls. The bottom line, I will use them again next time.
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Posted 2 years ago
I love everything about Turbo Tenant. It has made my life so much better managing commercial and residential properties all in the same dashboard/app!
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Posted 2 years ago
This is a great product/service! It has made my life as a landlord much easier to manage the selection process, document signatures & storage as well as the payment process! It takes a lot of the drama out of all the different levels which makes it so much easier on the future tenants and landlord. I continue to recommend your product to others! Keep up the great work/product! Regards, Frank
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Posted 2 years ago
I like your website a lot
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Posted 2 years ago
For the landlord, your product is the best on the market.
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Posted 2 years ago
Site is a scam. I applied to a property that was rented out weeks ago and they will not refund the application fee. They basically said it was not their problem and to contact the landlord, which I had already done.
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Posted 2 years ago
Thank you for your review. We're sorry to hear you had a poor experience using TurboTenant. We wanted to clarify that we're a rental management software for independent landlords, not a landlord or a rental property manager. We recommend renters always check with the landlord before applying for a listing to make sure that the listing is still available.
Posted 2 years ago
TT makes it easy.
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Posted 2 years ago
Simple set up, easy to use, helps make things seamless… thanks!
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Posted 2 years ago
Easy, reliable comprehensive
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Posted 2 years ago
Very good website and very easy to navigate.
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Posted 2 years ago
Awesome for small investors.
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Posted 2 years ago
Placed rental on the market, had it rented in 5 days ! Great service for sure.
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Posted 2 years ago
Easy to navigate leads. Listing as described does not translate well to other affiliated rental searching websites.
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Posted 2 years ago
Is good for me to sell property's
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Posted 2 years ago
Very great website check your new attendant
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Posted 2 years ago
Thanks for your 5-star review, Inna!
Posted 2 years ago
Very convenient & informative
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Posted 2 years ago
Thanks for your 5-star review, Sarah! We're glad to hear that you're enjoying our platform!
Posted 2 years ago
Our account was locked for some unknown reason and we haven't had any help from turbotenant. There's no number to call so I guess they help you at their leisure. I'm sure your business model understands the urgency of speed to lead regarding retention of possible renters for us. Unfortunately, it seems the support team does not. I have sent our information to get into our account many times and it has been almost a week and I STILL don't have access.
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Posted 2 years ago
Hi Jay, thanks for your review. We're sorry to hear that your account didn't meet our approval criteria. We're looking into your case, and someone from our support team will contact you shortly.
Posted 2 years ago
Very easy to make my lease agreements and collect rent without having to collect physical heck’s / cash or cash apps. I like that it’s all on one platform. Thank you!
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Posted 2 years ago
Thanks for your positive review, Chelsea! We're glad to hear that you're able to simplify your landlording business with our all-in-one platform!
Posted 2 years ago
I would love if we can separate invoices amongst different addresses. It's either all or one, and sometimes I need it to be on 2 or more. A multiple choice option would be nice. Would also like a reoccurring late fee. Right now only 1 late fee is assessed, but would be nice to accumulate until payment is made (ie $25 due first day late, $50 due 2nd day late, etc.).
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Posted 2 years ago
Hi Jonathan, thanks for your review! We're always working to improve our services, so thank you for the feedback, and we'll share this with our product team.
Posted 2 years ago
TurboTenant is rated 4.6 based on 973 reviews