TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.58

4.6 Rating 943 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 943 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

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“its going alright, hope my next tenants don’t have as much trouble as my first.”

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Posted 2 years ago

Thanks for your review, Nathan! We're sorry to hear that your first tenant has trouble. Please feel free to contact our support team at support@turbotenant.com with any questions!

Posted 2 years ago

“I am so happy I signed up. So easy and my renter likes it too”

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Posted 2 years ago

Thank you for your review, Maria! We're glad to hear that we're easing your landlording journey. :)

Posted 2 years ago

“Everything that you provide is helpful and your services have helped me find better renters. By using Turbo Tennant, I’ve been able to screen my prospective renters better which has reduced my exposure to problems with bad tennants”

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Posted 2 years ago

Thank you for your review, Bradd! We're glad to hear that you're getting the most out of our platform!

Posted 2 years ago

“This system is a lifesaver. I'm saving a lot of time on advertising and screening tanants now.”

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Posted 2 years ago

Thanks for your review, Darryl! Please let us know how we can earn your 5-star review :)

Posted 2 years ago

“This site is helping us keep everything rental related in one place and their customer support is very responsive - thank you!!”

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Posted 2 years ago

Thanks for the review, Laura! Please don't hesitate to reach out to our support team anytime!

Posted 2 years ago

“This app was so easy to use and gave me all the tools I needed to rent my home!”

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Posted 2 years ago

“My experience so far has been great! Only one month in.”

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Posted 2 years ago

“1. Our company and some tenants have had and are having difficulty in setting up the bank accounts. 2. Please discontinue Turbo tenant asking the tenants if they have maintenance requests upon making their monthly rent payments. Some of them are submitting completely unnecessary requests. After the tenants made their first payment using Turbo tenant, it cost me a trip from California to Phoenix AZ to repair a problem that was present before I bought the building in 2013. Please eliminate this immediately and confirm this can be done before Sept payments are due. If there is a maintenance problem, tenants can submit a request when a problem arises. Turbo tenant does not need to provoke tenants to submit maintenance requests at the end of each month. I chose Turbo tenant to help simplify Property Management, not to cost me time and money on unnecessary maintenance.”

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Posted 2 years ago

Hi there, thanks for your review. As a rental management software platform, we prioritize providing the best rental management experience for our users, so we're always finding ways for our users to provide the best rental experience to their tenants. We appreciate the feedback and will pass this on to our product development team. If you have any questions, please feel free to reach out to our support team at support@turbotenant.com. Thank you!

Posted 2 years ago

“Very professional”

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Posted 2 years ago

Thank you for the 5-star review, Terrance!

Posted 2 years ago

“Helps keep leads originated”

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Posted 2 years ago

Thanks for using us, Jody!

Posted 2 years ago

“No complaints yet”

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Posted 2 years ago

Thanks for your review, Mike! If you have any questions about the platform, please feel free to reach out to our support team at support@turbotenant.com. Thanks for using us!

Posted 2 years ago

“Very pleased with the service you provide us. Helped a lot when I needed information a few times. The people you have employed gave us all the right answers. Thank you a lot.”

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Posted 2 years ago

Thanks so much for the positive review, Howard! Please don't hesitate to reach out for any questions to our support team at support@turbotenant.com :)

Posted 2 years ago

“Great reviews”

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Posted 2 years ago

Thanks for your review, Keith!

Posted 2 years ago

“Great website, keep doing what your doing!”

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Posted 2 years ago

Thanks for your positive review, Bill!

Posted 2 years ago

“super easy way to keep track of my rental”

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Posted 2 years ago

Thanks for your review, Kara! Please don't hesitate to reach out to us at support@turbotenant.com with any questions :)

Posted 2 years ago

“Very user friendly”

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Posted 2 years ago

Thanks for using us, Cydney!

Posted 2 years ago

“I really enjoy using Turbo Tenant. It’s helpful and informative. Resources are unlimited. I would recommend to everyone that wants to be a landlord.”

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Posted 2 years ago

Thanks for your positive 5-star review, Lana! We're happy to hear that you enjoy using us! Please don't hesitate to contact our support team at support@turbotenant.com for any questions :)

Posted 2 years ago

“I like about it except it takes too long to deposit the rent into the account.”

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Posted 2 years ago

Hi Melissa, thanks for your review! Typical ACH direct deposits take 5-7 business days to process and 2-3 business with our premium plan. If you require a faster deposit, your tenant can choose to pay with a credit/debit card for a 3.49% convenience charge. For more information on our payment processes, please visit this link: https://support.turbotenant.com/en/articles/4522996-how-long-do-rent-payments-take-to-process

Posted 2 years ago

“I am absolutely happy to pay for our services. Turbo tenant is a life saver, but I didn’t like that deposits went from pretty quick to seven days and still a few days (after paying to upgrade). I think they should be pretty well immediate or within a business day or two.”

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Posted 2 years ago

Hi Victoria, thank you for the feedback. We have partnered with Stripe, which is a payment processor that securely transfers money from your tenants to you. Typically, ACH direct deposits take 5-7 business days to process, and with our premium plan, it takes 2-3 business days to process. For more info, please see our blog: https://support.turbotenant.com/en/articles/4522996-how-long-do-rent-payments-take-to-process

Posted 2 years ago

“We posted our property for sale (14 Kenwood Ave, Carlisle, PA17013) and received only one inquiry within 1 week.”

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Posted 2 years ago

Hi Charles! Thanks for your review. We understand that it can be frustrating when you don't get as many leads as you hoped. Many of our landlords see great success with finding tenants through our advertising, which syndicates to dozens of websites. We also provide a Chrome extension that will post your listing directly to Facebook Marketplace, a great place to find a reliable tenant. We also wrote a blog on how to market your rental property to get the best tenants. Check out our blog here: https://www.turbotenant.com/blog/marketing-your-rental-property-to-get-the-best-tenants/

Posted 2 years ago

TurboTenant is rated 4.6 based on 943 reviews