TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.58

4.6 Rating 943 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 943 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

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“Good quick response for a tenant credit check.”

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Posted 4 months ago

We are thrilled to hear that you had a good quick response for a tenant credit check using TurboTenant. Ensuring a smooth and efficient process for tenant screenings is one of our primary goals, and it's gratifying to know that we have met your expectations!

Posted 4 months ago

“Posting the landlord,s. Ad is very helpful, hope it be good for turbo tenant too”

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Posted 4 months ago

Thank you for your positive feedback!

Posted 4 months ago

“re renting my house and so far it has been very easy Thank you”

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Posted 4 months ago

Thank you so much for taking the time to rate TurboTenant with 5 stars! We're glad to know that renting your house has been a breeze so far. If you have any questions or need further assistance during the renting process, please don't hesitate to reach out.

Posted 4 months ago

“Great service!”

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Posted 4 months ago

Thank you so much for your 5-star rating of TurboTenant! We truly appreciate your feedback and are thrilled to hear that you have had a great experience with our service. At TurboTenant, we strive to provide exceptional solutions and assistance to our customers, so it's wonderful to know that we have met your expectations. If you have any further questions or need any assistance in the future, please do not hesitate to reach out to us.

Posted 4 months ago

“It’s been a pleasurable experience”

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Posted 4 months ago

Thank you so much for taking the time to leave us a 4-star rating for TurboTenant! We really appreciate your feedback and support. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out.

Posted 4 months ago

“Turbo Tenant is a scammer and most of their properties on their websites are fake. My sister and I applied for 2 different properties on the turbo tenant website a month ago. We paid $60.00 per application on 1 property and then we paid another $60.00 application fee on another property. Weeks went by and the landlords were sent our credit reports. I messaged and emailed the landlord and still I got no responses back from them. I called and text the landlords from the information provided on Turbo Tenant website. My sister and I have excellent credit scores and good income. I believe the properties that were listed on Turbo Tenant website were fake. I checked my credit report, and my sister checked her credit report and there were no new inquiries on our credit reports. Turbo tenant is a scammer and they list fake properties on their websites.”

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Posted 5 months ago

Hi Khalilah. Thank you for bringing this to our attention, and we're truly sorry for the experience you and your sister had. We want to assure you that TurboTenant is not a scam, and we take these concerns very seriously. TurboTenant acts as a platform that connects landlords and tenants. We are not directly involved in the management or ownership of the properties listed on our site. Our role is to facilitate the process by providing tools and resources for both parties. We understand how frustrating it is when a landlord doesn't respond, and we apologize for any inconvenience this has caused. Regarding the properties you applied for, we can confirm that landlords on our platform receive the applications and credit reports you submitted. However, we do not control how or when landlords respond. We recommend reaching out to our support team at support@turbotenant.com so we can investigate this matter further and assist you in any way possible. Your experience is important to us, and we want to ensure that you feel confident using TurboTenant. Please contact our support team, and we'll do our best to address your concerns promptly.

Posted 5 months ago

“Great software, makes the process very easy for a first time landlord like myself. However, it came to my surprise as I was reviewing a lease I had just sent to be signed that there was no section for termination or the time required to be informed in advance of a termination. I had to scramble to add my own language in the custom section to state a 60 day termination period. That's a huge misstep in my opinion. Having a buffer period to look for a new tenant is super critical and that seems like a huge oversight.”

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Posted 5 months ago

Hi Dylan. Thank you for your feedback and for choosing TurboTenant! We're glad to hear that our software has made the process easier for you as a first-time landlord. Regarding the termination clause, we understand your concern. The reason it's not included by default is that termination and advance notice requirements vary significantly by state law, and they are not universally required clauses in every lease. To ensure compliance and flexibility, we’ve relied on landlords adding that language under the "Additional Provisions" section if it’s needed. However, this is something we are working on improving in the future. If you have any other questions or need further assistance, don’t hesitate to reach out. Thanks again for being a part of the TurboTenant community!

Posted 5 months ago

“Excellent company”

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Posted 5 months ago

Thank you so much for your recent 5-star rating of TurboTenant! We appreciate your feedback and are thrilled to hear that you had an excellent experience with our company. At TurboTenant, we strive to provide the best possible service to our users, and we are happy to learn that we have met your expectations. Our team is dedicated to helping landlords and tenants simplify the rental process, and it is rewarding to know that we have made a positive impact on your renting journey. Thanks again for your support and for choosing TurboTenant. If you have any further questions or need assistance, please don't hesitate to reach out.

Posted 5 months ago

“It has been working great in the past and I hope it still will.”

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Posted 5 months ago

Thank you so much for taking the time to rate TurboTenant with 4 stars! We truly appreciate your support and are thrilled to hear that our platform has been working great for you in the past. Our team is committed to continuously improving our services and providing an excellent user experience. Your positive feedback motivates us to keep delivering the best possible solutions for your property management needs.

Posted 5 months ago

“I always advertise rentals with Turbo tenant, very easy and friendly platform.”

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Posted 5 months ago

We would like to extend our heartfelt gratitude for your exceptional 5-star rating of TurboTenant! It brings us immense joy to know that our platform has met your expectations. We truly appreciate your support and are thrilled that you find TurboTenant to be an easy and user-friendly platform for advertising your rentals. Our team works diligently to provide a seamless experience, so your kind words mean a lot to us.

Posted 5 months ago

“Easy to access, hassle free.”

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Posted 5 months ago

Thank you so much for giving TurboTenant a fantastic 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with our platform. We genuinely thank you for your support and trust in TurboTenant. If you have any further feedback or questions, please do not hesitate to reach out to us. We are always here to assist you.

Posted 5 months ago

“Awesome site”

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Posted 5 months ago

We are thrilled to receive your 5-star rating and review of TurboTenant! Thank you for taking the time to share your feedback with our team. Your satisfaction and support mean the world to us. If you ever have any questions, suggestions, or need assistance along the way, feel free to reach out to us. We're here to help and ensure your experience with TurboTenant remains top-notch. Thank you once again for choosing TurboTenant, and we greatly appreciate your support!

Posted 5 months ago

“Excellent App”

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Posted 5 months ago

Thank you so much for taking the time to rate TurboTenant with 5 shining stars! We truly appreciate your positive feedback and are thrilled to hear that you find our app excellent. Your support means a lot to us and encourages us to continue providing exceptional services to property owners like you.

Posted 5 months ago

“Easy and straight forward saved a great deal of time formulation our own lease.”

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Posted 5 months ago

Dear Laura, thank you so much for your 5-star rating of TurboTenant! We truly appreciate your support and are thrilled to hear that our platform has made your leasing process easy and straightforward. Saving time is a crucial aspect, and we're glad that TurboTenant was able to assist in formulating your lease efficiently. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help!

Posted 5 months ago

“I had good results from before.”

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Posted 5 months ago

Thank you so much for taking the time to rate TurboTenant with five stars! We greatly appreciate your feedback and are thrilled to hear about your positive experience with our platform. We are glad to know that you had good results using TurboTenant. Your trust and satisfaction mean a lot to us, and we will continue striving to provide you with exceptional service. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help! Thank you once again for choosing TurboTenant and for your glowing review!

Posted 5 months ago

“Ease of use”

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Posted 5 months ago

Thank you so much for taking the time to rate TurboTenant with 5 stars! We truly appreciate your positive feedback and your support. We are thrilled to hear that you find TurboTenant easy to use. Our team has put a lot of effort into creating an intuitive platform that simplifies the rental process for both landlords and tenants. We understand the importance of making things as convenient as possible for our users, and we're glad to know that our efforts have paid off. Once again, thank you for your fantastic rating and for choosing TurboTenant. We look forward to serving you in the future.

Posted 5 months ago

“Very helpful information and tools for landlord/owner of a few properties. Keeps me organized and accessible available wherever I am.”

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Posted 5 months ago

Thank you so much for your glowing 5-star review of TurboTenant! We greatly appreciate your feedback and are thrilled to hear that our platform has been helpful for you as a landlord/owner of a few properties. If you ever have any questions or require further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way!

Posted 5 months ago

“I love the app! I've been able to do background checks, schedule no contact showings, have leases signed and received rental payments through this portal. I enjoy the resources and information available for landlords. My only issue is I wish I had the option to invite prospects to a showing directly, instead of having to send a copied link. I also, had 1 application come through without income verification other than that the app is amazing for the price!!”

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Posted 5 months ago

Thank you so much for your positive review! 🌟 We're thrilled to hear that you've been able to leverage TurboTenant for background checks, contactless showings, lease signings, and rental payments. It's great to know you're finding our resources and information helpful as well. We truly appreciate your feedback about inviting prospects directly to showings and the income verification process. Your suggestions are invaluable, and we're constantly working to improve our app to better serve landlords like you. If you have any further suggestions or need assistance, please don't hesitate to reach out. Thank you for choosing TurboTenant! 🙌

Posted 5 months ago

“This is such an essential tool and virtual partner I would not know how to live without! Centralizes all of my property management. Make rent payments & reminders easy for my tenants, & has all the tools I need to make my life so much more simple! Moreover, it doesn’t cost an arm and a leg eating up my meager profits cause I gotta eat! Oh, & customer service gets all the gold stars. ⭐️⭐️⭐️⭐️⭐️”

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Posted 5 months ago

Thank you so much for your kind words! We're committed to providing valuable tools at an affordable price, and your appreciation means the world to us. We'll be sure to pass on your praise to our customer service team—they'll be delighted to hear it. If you ever need anything, we're here to help!

Posted 5 months ago

“EXCELENTE COMPANY”

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Posted 5 months ago

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with TurboTenant. Your feedback motivates us to continue providing the best service possible. If you have any further comments or need assistance, please don't hesitate to reach out.

Posted 5 months ago

TurboTenant is rated 4.6 based on 943 reviews