TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.57

4.6 Rating 908 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

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English

“Happy to have found new tenants. I wish you could have them include more information at the onset. It woukd save so much time. Thank you. Pam”

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Posted 2 years ago

“Very pleased with Turbo Tenant and the ways it helps me with my rental properties. I would recommend it to any landlord.”

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Posted 2 years ago

“I have using turbotenant for four years now for multiple properties. As a small business owner it has been a great tool to market my rental properties and to find advice what templates to utilize with tenants. Great tools!”

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Posted 2 years ago

“Fast efficient service !”

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Posted 2 years ago

“Awesome service”

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Posted 2 years ago

“Excellent app. for property management.”

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Posted 2 years ago

“Great software”

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Posted 2 years ago

“amazing platform”

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Posted 2 years ago

“Very supportive and provides all the tools you need to be a good Landlord and search for qualified tenants.”

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Posted 2 years ago

“I got the number of leads I like to deal with and one of those was perfect and we rented the house to them.”

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Posted 2 years ago

“We have not received any referrals for at least two weeks and the leads are unreliable people. More than 50% do not contact us back when attempted to contact them. there is at least 45% of people that want a rental change but do not have jobs and can not pay for the rent. Although this is not a blame, thank you for your help, but we definitely need more exposure. Regards,”

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Posted 2 years ago

Hi there, Donny, Thank you for bringing this to our attention. We are sorry to hear that you have not had success finding a tenant. I went ahead and took a look at your landlord account and found that as of today marketing is not turned on for your property - Beautiful Two-Story House with a View. If you wish to continue marketing, please make sure to click the "start marketing online" button found under the Marketing tab of Properties. If there are any other questions or concerns that we can help with, please do not hesitate to reach out to our Customer Support Team via support@turbotenant.com or chat within your landlord account. Best, Rachel and the TurboTenant Team

Posted 2 years ago

“I thank you for this helpful site”

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Posted 2 years ago

“Turbo Tenant is an amazing g tool for homeowners and renters. Everything you need is online. You can even market the house/rent on this site. I have used it for two yrs.”

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Posted 2 years ago

“Easy to use”

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Posted 2 years ago

“Love Turbo Tenant, everything works and its FREE!!”

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Posted 2 years ago

“Even though listing looks great and support is great also, I haven't got a single interested individual, that I am aware of, since I made my listing active again about 3 weeks ago. My understanding is, that a part of the reason is, is because I now have to list directly with Facebook Marketplace, if I want to list there. Since I am not on Facebook, nor want to be, this appears to be a problem. Thank you for asking.”

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Posted 2 years ago

Hi there, Frances, Thank you for bringing this to our attention. We are sorry to hear that you've been unable to find a tenant. When you market your rental listing with us, we post it to over 80 sites for free, which can include Facebook Marketplace if you desire. Additionally, we took a look at your rental listing for your property (Apartment) and noticed that you have included only four photos of the rental. We find that listings with at least 10 well-lit photographs that show off both interior and exterior photos receive the most leads. Visit this link for more tips and tricks on how to create a great rental listing: https://www.turbotenant.com/blog/how-to-make-a-great-rental-property-listing/ If there's anything else we can assist you with, please do not hesitate to reach out to support@turbotenant.com. Best, Rachel and the TurboTenant Team

Posted 2 years ago

“I would give TT 4/5 stars or higher. It's comprehensive and mostly easy to use. Some facets, such as current leases, seemed a little arcane, but once I explored enough and used TT's tools and explanations, it all came together and made sense. TT was recommended to me by my real estate agent, and I would recommend it to others myself.”

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Posted 2 years ago

“My home NorCal was listed in one city and then listed for far less in another city in SoCal. TurboTenant was notified and worked quickly to rectify the issue however, since it was listed in cross platforms the damage had already been done.”

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Posted 2 years ago

Hi there, John, I just took a look in our TurboTenant database and confirmed that one of our Customer Support teammates promptly responded to your request to remove the duplicate listing with the wrong rent price. They determined that the duplicate listing was not coming from our website, but still flagged it on Apartments.com. If you have any other questions or concerns that we could assist with, please reach out to our Customer Support Team at support@turbotenant.com. Best, Rachel and the TurboTenant Team

Posted 2 years ago

“Doing Great !!”

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Posted 2 years ago

“The site is user friendly. Background and credit checks are thorough. I wouldn’t use any other manager for my rental.”

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Posted 2 years ago

TurboTenant is rated 4.6 based on 908 reviews