TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.58

4.6 Rating 972 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the site”

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Posted 2 years ago

Thanks for the review, Valorie! Please let us know how we can earn your 5-stars :) -TurboTenant team

Posted 2 years ago

“Doing well so far!”

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Posted 2 years ago

“Generally good. Great customer service. But I have a paid version and funds come in surprisingly slow. Also, would be nice to more easily see what is set up (autopay, automatic late fees, etc) and when tenants get notified that their rent is late, etc. I also have two accounts for the same tenant for some reason. I didn’t know how to consolidate them so I just left it as is. So overall ok, and I like the progress for improvement, but still room for Improvement.”

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Posted 2 years ago

“Great information and support to help clients.”

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Posted 2 years ago

“Price is very reasonable. I love the payment reminders to tenants and ease of rental payment submissions. Being able to send messages is very nice as well. I would love to see a group distro feature in the messages. I have to rely on email for a group distro message.”

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Posted 2 years ago

“It makes many things (collecting rent, maintenance requests, signatures, etc) much easier for us, and I would definitely recommend it to others. Here are some suggested improvements: -A way for landlords to see the "tenants' view" of everything -A way to send money back to tenants (security deposits, other credits) -A way for landlords to edit a tenant's contact info after it is entered (add a phone number, change name spelling, etc) -An option to for landlords and tenants to send pictures or documents through messages”

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Posted 2 years ago

“Turbotenant enhances the landlord experience!”

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Posted 2 years ago

“I like Turbo Tenant - I don't have to keep bugging my tenants to pay the rent or utilities - TT does that for me!”

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Posted 2 years ago

“Gave 4 stars due to the fact that there is not an app. I would like to not have to log into the website each time to check on things. Would be great if there was an app that had the same functionality.”

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Posted 2 years ago

“The experience is great. The only reason for the 4 stars is due to receiving payment from tenant 7-10 days later.”

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Posted 2 years ago

“I appreciate the portal”

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Posted 2 years ago

“Very convenient to manage properties and marketing. Great job!”

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Posted 2 years ago

“It's simple TurboTenant makes the phone ring and produces emails. Thats all that I can ask. I'll turn these leads into rent paying tenants.”

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Posted 2 years ago

“Great tool for real estate owners looking to rent their property! TT does all marketing & the back ground checks for you. Highly recommend”

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Posted 2 years ago

“your speeds are way to slow - the questions below are for delivery?”

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Posted 2 years ago

“I was able to get few leads”

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Posted 2 years ago

“Very satisfied with the help I've received.”

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Posted 2 years ago

“The platform is pretty good. Some of my tenants have had a few issues with paying rent but customer Service is really good. I would recommend.”

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Posted 2 years ago

“Easy to use and Representatives are super helpful!”

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Posted 2 years ago

“Love this software, but my tenants are having trouble linking their bank accounts for rent payments, and I can't get tech support for them.”

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Posted 2 years ago

TurboTenant is rated 4.6 based on 972 reviews