TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.57

4.6 Rating 908 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

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English

“My Only suggestion would be to improve or shorten the time between when a tenant pays rent and when the funds are deposited into our (the landlord) account.”

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Posted 2 years ago

“TurboTenant makes my life easier as a landlord/owner - the fact that I can pre-screen before I show makes showings so much easier. I have 1 property that is income restricted and I can find out prior to showing if they qualify and if they don't nobody's time is wasted. Also if they are unwilling to fill out pre-screener - they aren't going to be good tenants.”

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Posted 2 years ago

“Thank You.”

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Posted 2 years ago

“Great customer service!”

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Posted 2 years ago

“Turbo Tenant was very easy to use setting up a legally binding room rental agreement for the very first time. The background check was through and complete and helped weed out some people who truly were not a match. I love my current tenant and have great peace of mind! Thank you! Colleen S.”

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Posted 2 years ago

“easy to navigate, I like getting notifications about new tenants, i also like that I can do everything from background to credit checks to leases all right here.”

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Posted 2 years ago

“I appreciate getting information about prospective tenants before I decide whether to call and set up a viewing for my property .”

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Posted 2 years ago

“I have used turbo Tenant software since 2020 . It is user friendly and makes it relatively effortless to use. But in the event you do have a question simply email, chat or call customer service. Their quick and thorough response time will make you wonder how you ever made it without Turbo Tenant”

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Posted 2 years ago

“Great software it does just about everything a landlord could ask for..”

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Posted 2 years ago

“I began using turbotenant a few years ago only to advertise my rental properties. They have surely advanced in their services where I used to do many rental tasks using many applications. Now I only use one turbotenant, accounting QB and zInspectors. My job as a small landlord has become much easier and more efficient! Keep up the growing work turbotenant!”

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Posted 2 years ago

“Turbotenant has all the features you need for property management from collecting rents, accepting applications (credit report & background checks), document signing and maintenance requests. The tech service has been able to resolve a few errors that I encountered within 1-2 days. For payments it can take 5-7 business days to receive your money which can hurt your cash flow if you have bills due in the first 15 days of the month. They offer faster payments for a fee and reminders are sent 5 days before rent is due. Tenants have to pay a fee for credit card payments. One note is that even though you receive an email showing a payment was made that doesn't guaranty you will get the payment, which can be declined if the tenant does not have sufficient cash in their bank. I have not used the expense tracking feature, but now that the tax deadline is approaching I see how it could be a useful feature. One area of improvement with the maintenance requests is the messaging is indirect- I get an email with the subject, but I have to log on to see additional details & reply, which wouldn't be difficult to include in an email. I had to ask someone to figure out how to log out the first time, so I appreciate logout buttons in the top right corner of a website- not buried in a menu somewhere.”

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Posted 2 years ago

“This service is great. It's easy to get started as a landlord and easy to use. I like the ability to read text/emailing with the prospective tenants in the app. The report come back extremely fast. Which leads me to the only concern I have. Am I getting the most correct data (work/past residence history and complete nationwide criminal check)? The credit check is great. I would prefer to wait a little bit (1-2 days) and make sure I have the most accurate data. Customer support is great as well - I have had to contact them twice and got the issue resolved quickly! Both times it was my mistake of entering the wrong email address - Ha. Overall - I love this app and service (I would give a 5.0 if I knew how they verify the data).”

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Posted 2 years ago

“This site is a great way to list your property on many different rentals sights for free. The many options for applying, leasing, collecting rent, and more could make this your one stop site.”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“Super helpful and easy for small business owners. I appreciate this service.”

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Posted 2 years ago

“Great program. Some tasks should be more user friendly, like deleting leads and old tenants.”

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Posted 2 years ago

“I have been using Turbo tenant since a couple of months now and I really like it. Its simple and quick. Post your property within minutes and get qualified leads! Would definitely recommend this!”

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Posted 2 years ago

“Turbo tenant makes screening tenants so much easier! The tools available are so helpful. We have weeded out potential troublesome tenants and been able to select from the best candidates, because of the reports and landlord information available through Turbo Tenant! The payment feature makes it easy for tenants to pay and for landlords to receive payments, it also makes it so simple to keep track of lease ends, past due payments, everything! I wouldn't rent without it!”

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Posted 2 years ago

“Turbo Tenant was EZ to use!”

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Posted 2 years ago

“TurboTenant is a super easy and convenient tool to use. I use it to collect rent from my tenants, manage maintenance actions and to communicate with my tenants. It is always incorporating additional tools and functions to simplify the managing process. Great tool!”

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Posted 2 years ago

TurboTenant is rated 4.6 based on 908 reviews