TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.58

4.6 Rating 943 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 943 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Very good tool for easier communication between a landlord and tenants.”

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Posted 1 year ago

“Turbo Tenant does NOT VERIFY that a poser is in fact the OWNER or REGISTERED AGENT for a property to be listed. A scammer stole my pictures and all my information and claimed to be the owner, posting fraudulently on TURBO TENANT. TURBO TENANT postings go out to many other sites thus multiplying the scammer's reach. Within 24 hours, the fictious posting was taken down, but not before a person SHOWED UP ON MY TENANT'S DOOR WANTING TO SEE THE FAKE LISTED APARTMENT. The innocent victim immediately went to the local police and I reported to the FBI. BEWARE and STAY AWAY from TURBO TENANT!”

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Posted 1 year ago

Thank you for your review. I see our Customer Support Team has suspended access to the user's account, and have removed the fraudulent listings from our syndication feed. We appreciate you reporting this bad actor, and are continuously working to improve TurboTenant for landlords and renters.

Posted 1 year ago

“It was a good experience. I place my house on TurboTenant and next day I got it rented by my realtor. I tried to cancel my listing with”

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Posted 1 year ago

Thank you for your wonderful 5 star rating, Terry! We're so glad that TurboTenant proved to be a great experience for you. It's great that your house was rented so quickly! We'll be sure to pass along your feedback regarding the cancellation process- for assistance you can always reach out to our Colorado-based support team via email at Support@TurboTenant.com!

Posted 1 year ago

“Great getting a lot leads very helpful Thanks Tony Varaksa”

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Posted 1 year ago

Thank you, Tony, for your fantastic 5-star rating of TurboTenant. We appreciate your continued trust in our service and are glad you're getting such great leads. Thank you for being a loyal customer!

Posted 1 year ago

“Very satisfied”

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Posted 1 year ago

Thank you, Neda, for your 5-star rating! We appreciate you taking the time to share your experience and we're glad to hear that you are enjoying TurboTenant.

Posted 1 year ago

“It gets better the more I explore TurboTenant.”

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Posted 1 year ago

Thank you so much for your 5-star rating of TurboTenant! We're so glad to hear you're enjoying exploring and using the platform - Thanks again for your kind words!

Posted 1 year ago

“I think Turbo Tenant is a great platform for individual landlords like myself. Turbo Tenant has a lot of reputable affiliates who they share your listing to get optimum results.”

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Posted 1 year ago

Thank you for your kind review, Karen! I'm very pleased that you think TurboTenant is a great platform for individual landlords, and I appreciate your acknowledgment of TurboTenant's reputable affiliates which contribute to its success. Let us know how we can earn that 5th star!

Posted 1 year ago

“Clear quick answers to my questions. Very pleased.”

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Posted 1 year ago

Thank you so much for your 5 star rating of TurboTenant! We're very pleased to hear that you received clear, quick answers to your questions. We appreciate your feedback and look forward to continuing to assist you!

Posted 1 year ago

“Great tool for homeowner”

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Posted 1 year ago

Thank you Vinay for your 5 star rating! We're so glad to hear that TurboTenant has been a great tool for you. Thank you for your kind words and support!

Posted 1 year ago

“I love that I receive notification when tenants lease or renters insurance is about to expire and maintenance request. Awesome 👍”

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Posted 1 year ago

Thanks for the amazing 5-star rating, Lee! We really appreciate it. We're so happy to hear that you like getting notifications for upcoming expirations. Awesome 👍

Posted 1 year ago

“Very helpful”

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Posted 1 year ago

Fereidoun, thank you for your kind 4-star rating of TurboTenant! We're so glad to hear that it was very helpful for you, and we appreciate the time you took to leave feedback. Thank you!

Posted 1 year ago

“The rental at 11631 Bluejacket rented two days ago...thanks to your fantastic work. Thank you. Leroy Ruiz”

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Posted 1 year ago

Thank you for the 5-star review, Leroy! Happy to hear you were able to find qualified tenants for your rental using TurboTenant!

Posted 1 year ago

“Turbo tenant made it so easy for me to rent my home and make sure I knew exactly what to do. It makes collecting rent easier and it helps me stay organized with my rental property.”

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Posted 1 year ago

Thank you so much for your 5-star rating of TurboTenant! We are thrilled that TurboTenant was able to make it easy for you to rent your home and help you stay organized with your rental property! Thanks again for your review.

Posted 1 year ago

“So far so good. The only issue that I'm having is with perspective tenants not pre screening.”

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Posted 1 year ago

Thank you for the 5-star rating of TurboTenant, Walter. We are so glad to hear that you've had a good experience with us so far. We apologize for any issues you're having with prospective tenants not pre-screening. We are available 24/7 at support@turbotenant.com to provide troubleshooting tips, so please feel free to reach out to us with any questions. Thank you again for the wonderful review!

Posted 1 year ago

“All-in-one!!”

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Posted 1 year ago

Thank you for the 5-star review, Lori-Anne! We love that YOU love our all-in-one software!

Posted 1 year ago

“This is very professional and helpful website, thank you for your business.”

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Posted 1 year ago

Thank you for the 5-star review, Shawn!

Posted 1 year ago

“As a landlord with several properties, the turbo tenant app made everything simple. Much easier than trying to hire a management company, and paying them part of my profits. The pre-screening worked perfectly, and I found the right applicant.”

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Posted 1 year ago

Thank you for the 5-star review, Bob! It's great to know the app made it easy for you to find tenants, and we *love* keeping those profits in your pockets!

Posted 1 year ago

“RIP OFF. Firstly the landlord offered us a 12 month lease, with a small paragraph at the back of the lease saying that if the property sold we had 2 months to move out. What if the property sold on our first day? We would have to start looking for a new place before we finished unpacking, very stressful. Also after payment a blue box with white letters appears and promises a reply within three days. It took six. Requests for copies of the paperwork I paid for have been ignored. Try calling them, you get four options and all four tell you to go to the website. SCAM. You were warned!”

Helpful Report

Posted 1 year ago

Thank you for your review, Michael. I do see that Brian sent over 11 pages of screening results for you and your co-applicant. If you need your documents re-sent, please let Customer Support know. As was mentioned to you by one of our Customer Experience Managers, TurboTenanat is the third-party software that a landlord can utilize to market and manage their rental properties. We do not own or manage any of the properties listed on our site. While we encourage our landlords to engage in a high level of communication with applicants or prospective renters, ultimately it is up to the landlord to own and manage their communication with their renters. It is not unlikely for a landlord to include provisions as to the potential of a home sale, and in the future I recommend you discuss the lease terms with the landlord before applying. We wish you the best in your home search.

Posted 1 year ago

“Very user friendly and convenient for landlords. The first rent payment transferred smoothly. I really appreciate how quickly the response was when I had questions and how easy it was to navigate the portal.”

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Posted 2 years ago

“I was very pleased with the exposure my apartment received on Turbo tenant.”

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Posted 2 years ago

TurboTenant is rated 4.6 based on 943 reviews