TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.58

4.6 Rating 973 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“The rental at 11631 Bluejacket rented two days ago...thanks to your fantastic work. Thank you. Leroy Ruiz”

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Posted 2 years ago

Thank you for the 5-star review, Leroy! Happy to hear you were able to find qualified tenants for your rental using TurboTenant!

Posted 2 years ago

“Turbo tenant made it so easy for me to rent my home and make sure I knew exactly what to do. It makes collecting rent easier and it helps me stay organized with my rental property.”

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Posted 2 years ago

Thank you so much for your 5-star rating of TurboTenant! We are thrilled that TurboTenant was able to make it easy for you to rent your home and help you stay organized with your rental property! Thanks again for your review.

Posted 2 years ago

“So far so good. The only issue that I'm having is with perspective tenants not pre screening.”

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Posted 2 years ago

Thank you for the 5-star rating of TurboTenant, Walter. We are so glad to hear that you've had a good experience with us so far. We apologize for any issues you're having with prospective tenants not pre-screening. We are available 24/7 at support@turbotenant.com to provide troubleshooting tips, so please feel free to reach out to us with any questions. Thank you again for the wonderful review!

Posted 2 years ago

“All-in-one!!”

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Posted 2 years ago

Thank you for the 5-star review, Lori-Anne! We love that YOU love our all-in-one software!

Posted 2 years ago

“This is very professional and helpful website, thank you for your business.”

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Posted 2 years ago

Thank you for the 5-star review, Shawn!

Posted 2 years ago

“As a landlord with several properties, the turbo tenant app made everything simple. Much easier than trying to hire a management company, and paying them part of my profits. The pre-screening worked perfectly, and I found the right applicant.”

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Posted 2 years ago

Thank you for the 5-star review, Bob! It's great to know the app made it easy for you to find tenants, and we *love* keeping those profits in your pockets!

Posted 2 years ago

“RIP OFF. Firstly the landlord offered us a 12 month lease, with a small paragraph at the back of the lease saying that if the property sold we had 2 months to move out. What if the property sold on our first day? We would have to start looking for a new place before we finished unpacking, very stressful. Also after payment a blue box with white letters appears and promises a reply within three days. It took six. Requests for copies of the paperwork I paid for have been ignored. Try calling them, you get four options and all four tell you to go to the website. SCAM. You were warned!”

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Posted 2 years ago

Thank you for your review, Michael. I do see that Brian sent over 11 pages of screening results for you and your co-applicant. If you need your documents re-sent, please let Customer Support know. As was mentioned to you by one of our Customer Experience Managers, TurboTenanat is the third-party software that a landlord can utilize to market and manage their rental properties. We do not own or manage any of the properties listed on our site. While we encourage our landlords to engage in a high level of communication with applicants or prospective renters, ultimately it is up to the landlord to own and manage their communication with their renters. It is not unlikely for a landlord to include provisions as to the potential of a home sale, and in the future I recommend you discuss the lease terms with the landlord before applying. We wish you the best in your home search.

Posted 2 years ago

“Very user friendly and convenient for landlords. The first rent payment transferred smoothly. I really appreciate how quickly the response was when I had questions and how easy it was to navigate the portal.”

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Posted 2 years ago

“I was very pleased with the exposure my apartment received on Turbo tenant.”

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Posted 2 years ago

“Many inquiries were received and a suitable tenant who met my requirements was quickly selected from the referrals received. Thank you for Pre preview option which helped illuminate those not meeting my requirements.”

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Posted 2 years ago

Thank you for the 5-star review, Cynthia. It's great to know you found a qualified tenant quickly!

Posted 2 years ago

“I am enjoying it so far”

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Posted 2 years ago

Hi Gloria, thanks for your review! Happy to hear you are enjoying TurboTenant so far - Let us know how we can earn that 5th star.

Posted 2 years ago

“Turbo tenant has made life easier for homeowners to rent out home without having to hire realtors. You can advertise, review prospective tenants, and track documents. You can also create a lease and collect rent payments.”

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Posted 2 years ago

Thanks for the review, Saiky! We're happy to hear TurboTenant is making it easier to manage your rental, and would love to know how we can do better to earn that 5th star.

Posted 2 years ago

“works as it should”

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Posted 2 years ago

Thank you for the review, Hedy. If there's anything we can do to earn that 5th star in your rating, please let us know!

Posted 2 years ago

“Very good service.”

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Posted 2 years ago

Thank you for your review, James! Let us know if there's anything we can do to earn that 5th star!

Posted 2 years ago

“Great customer service”

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Posted 2 years ago

Thank you, John, for your 5-star review! So great to hear our Colorado-based support team was able to help you out!

Posted 2 years ago

“I like to be in contact with others doing the same like me and interchange information and tips. Help us with that please”

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Posted 2 years ago

Thanks for your review of TurboTenant! You can find tips on being a landlord in our blog at turbotenant.com/blog. If you have questions about using TurboTenant, you can always reach out to our Colorado-based support team via email at Support@TurboTenant.com.

Posted 2 years ago

“TurboTenant provides outstanding services for landlords and tenants.”

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Posted 2 years ago

Thank you for the 5-star review, Tracy!

Posted 2 years ago

“great site”

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Posted 2 years ago

Thank you for the 5-star review, Kimberly!

Posted 2 years ago

“I have used Turbo tenant to ease administration for properties we have rented out. It’s helped tremendously!!!! I would recommend to landlords.”

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Posted 2 years ago

Thanks for the 5-star review, Pamela! Happy to hear it's making your life easier!

Posted 2 years ago

“Great application to keep track of my renters, collect rent, sign documents m!”

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Posted 2 years ago

Happy to hear TurboTenant is making your life easier, Ursula! Thank you for the 5 stars!

Posted 2 years ago

TurboTenant is rated 4.6 based on 973 reviews