TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.57

4.6 Rating 908 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

Visit Website

Write Your review

Tell us how TurboTenant made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“As a landlord with several properties, the turbo tenant app made everything simple. Much easier than trying to hire a management company, and paying them part of my profits. The pre-screening worked perfectly, and I found the right applicant.”

Helpful Report

Posted 1 year ago

Thank you for the 5-star review, Bob! It's great to know the app made it easy for you to find tenants, and we *love* keeping those profits in your pockets!

Posted 1 year ago

“RIP OFF. Firstly the landlord offered us a 12 month lease, with a small paragraph at the back of the lease saying that if the property sold we had 2 months to move out. What if the property sold on our first day? We would have to start looking for a new place before we finished unpacking, very stressful. Also after payment a blue box with white letters appears and promises a reply within three days. It took six. Requests for copies of the paperwork I paid for have been ignored. Try calling them, you get four options and all four tell you to go to the website. SCAM. You were warned!”

Helpful Report

Posted 1 year ago

Thank you for your review, Michael. I do see that Brian sent over 11 pages of screening results for you and your co-applicant. If you need your documents re-sent, please let Customer Support know. As was mentioned to you by one of our Customer Experience Managers, TurboTenanat is the third-party software that a landlord can utilize to market and manage their rental properties. We do not own or manage any of the properties listed on our site. While we encourage our landlords to engage in a high level of communication with applicants or prospective renters, ultimately it is up to the landlord to own and manage their communication with their renters. It is not unlikely for a landlord to include provisions as to the potential of a home sale, and in the future I recommend you discuss the lease terms with the landlord before applying. We wish you the best in your home search.

Posted 1 year ago

“Very user friendly and convenient for landlords. The first rent payment transferred smoothly. I really appreciate how quickly the response was when I had questions and how easy it was to navigate the portal.”

Helpful Report

Posted 1 year ago

“I was very pleased with the exposure my apartment received on Turbo tenant.”

Helpful Report

Posted 1 year ago

“Many inquiries were received and a suitable tenant who met my requirements was quickly selected from the referrals received. Thank you for Pre preview option which helped illuminate those not meeting my requirements.”

Helpful Report

Posted 1 year ago

Thank you for the 5-star review, Cynthia. It's great to know you found a qualified tenant quickly!

Posted 1 year ago

“I am enjoying it so far”

Helpful Report

Posted 1 year ago

Hi Gloria, thanks for your review! Happy to hear you are enjoying TurboTenant so far - Let us know how we can earn that 5th star.

Posted 1 year ago

“Turbo tenant has made life easier for homeowners to rent out home without having to hire realtors. You can advertise, review prospective tenants, and track documents. You can also create a lease and collect rent payments.”

Helpful Report

Posted 1 year ago

Thanks for the review, Saiky! We're happy to hear TurboTenant is making it easier to manage your rental, and would love to know how we can do better to earn that 5th star.

Posted 1 year ago

“works as it should”

Helpful Report

Posted 1 year ago

Thank you for the review, Hedy. If there's anything we can do to earn that 5th star in your rating, please let us know!

Posted 1 year ago

“Very good service.”

Helpful Report

Posted 1 year ago

Thank you for your review, James! Let us know if there's anything we can do to earn that 5th star!

Posted 1 year ago

“Great customer service”

Helpful Report

Posted 1 year ago

Thank you, John, for your 5-star review! So great to hear our Colorado-based support team was able to help you out!

Posted 1 year ago

“I like to be in contact with others doing the same like me and interchange information and tips. Help us with that please”

Helpful Report

Posted 1 year ago

Thanks for your review of TurboTenant! You can find tips on being a landlord in our blog at turbotenant.com/blog. If you have questions about using TurboTenant, you can always reach out to our Colorado-based support team via email at Support@TurboTenant.com.

Posted 1 year ago

“TurboTenant provides outstanding services for landlords and tenants.”

Helpful Report

Posted 1 year ago

Thank you for the 5-star review, Tracy!

Posted 1 year ago

“great site”

Helpful Report

Posted 1 year ago

Thank you for the 5-star review, Kimberly!

Posted 1 year ago

“I have used Turbo tenant to ease administration for properties we have rented out. It’s helped tremendously!!!! I would recommend to landlords.”

Helpful Report

Posted 1 year ago

Thanks for the 5-star review, Pamela! Happy to hear it's making your life easier!

Posted 1 year ago

“Great application to keep track of my renters, collect rent, sign documents m!”

Helpful Report

Posted 1 year ago

Happy to hear TurboTenant is making your life easier, Ursula! Thank you for the 5 stars!

Posted 1 year ago

“Your services have been excellent. However, I have found my tenant through another portal. However, I may like to use your services of book keeping and leasing. Thank you.”

Helpful Report

Posted 1 year ago

Pavani, thank you for your 5-star review of TurboTenant. We're happy to hear you found a qualified tenant, and if you have any questions about tenant management, accounting & expenses, or other features on TurboTenant please reach out to our Colorado-based customer support team at Support@TurboTenant.com.

Posted 1 year ago

“Turbo Tenant is a great website it offers a wide range of services and takes all of the guesswork out of being a landlord this is a great concept and I highly recommend Turbo Tenant”

Helpful Report

Posted 1 year ago

Thanks for the 5-star review, Jeffrey! We love that TurboTenant is making it easier for you to manage your rentals!

Posted 1 year ago

“So easy and convenient!”

Helpful Report

Posted 1 year ago

Thanks for the 5-star review, Briana! It's great to hear you're finding TurboTenant easy to use for managing your rentals!

Posted 1 year ago

“Very easy platform to use”

Helpful Report

Posted 1 year ago

Thank you for the 5-star review, Rebekah! We're so happy you're finding TurboTenant is easy to use for managing your rental!

Posted 1 year ago

“Very easy to use. Love the communication features.”

Helpful Report

Posted 1 year ago

Thank you for the 5-star review, Morla! We're happy to hear TurboTenant is making it easy for you to communicate with your tenants!

Posted 1 year ago

TurboTenant is rated 4.6 based on 908 reviews