TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.57

4.6 Rating 908 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

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“I value the fact that most of the info I use to manage my rentals is conveniently in one place. Currently waiting for help/chat reply to a question.”

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Posted 2 years ago

“I love using Turbo Tenant. It is very benefical to what I do.”

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Posted 2 years ago

“Turbo Tenant is great in contacting good tenants. The screening process is good as well.”

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Posted 2 years ago

“One of the best and easiest to use tools for rental management.”

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Posted 2 years ago

“I great tool for managing all things associated with tenants and leases.”

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Posted 2 years ago

“I have been very pleased with TurboTenant. The marketing is the biggest plus for me. It is easy to set up and get things going. I love that the info for each of our rentals is saved and all I have to do is edit and market the place again. Thank you for such a wonderful service!!”

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Posted 2 years ago

“I love TurboTenant. It helps me keep all of my rentals organized.”

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Posted 2 years ago

“Everything is working great. I really like the side bar for navigating the site. I have been showing my other landlord friends the software and they like TT as well. Looking forward to listing my next house on the site. One suggestion is maybe have a UI/UX developer update the landing/dashboard page. Thx!”

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Posted 2 years ago

“So convenient to have everything in one place and for tenants to be able to quickly & easily pay!”

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Posted 2 years ago

“this has been the best addition to our rental program. It has made my life so much easier and we were surprised by how happy our tenants have been to be able to communicate this way and pay rent online. THANK YOU!”

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Posted 2 years ago

“This is the best site for owners, landlords, or property managers. They market for you as well as run background checks etc etc... I will use this site everytime. Job well done!!!”

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Posted 2 years ago

“very pragmatic, clean, easy to use landlording software!”

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Posted 2 years ago

“You find us numerous, qualified propsective tenants every time we have a vacancy!”

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Posted 2 years ago

“Why am I getting calls for property that’s not on the market? Please call 978 273 9795”

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Posted 2 years ago

Hi there, Richard, Thank you for bringing this to our attention. I took a look at your TurboTenant account and found that you currently have marketing turned on for one property - 3 BR Close to Downtown Newburyport (1 Park St). Marketing is set to expire in 9 days. If this is incorrect or you are receiving calls about one of your other properties, which are currently not turned on for marketing, please do not hesitate to reach out to our Customer Support Team at support@turbotenant.com or chat them within your landlord account. They would be happy to look into this for you. Best, Rachel and the TurboTenant Team

Posted 2 years ago

“Things are going good”

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Posted 2 years ago

“I always receive great responses and inquires when I use Turbo tenant”

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Posted 2 years ago

“I love the platform and now having the ability to track expenses!”

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Posted 2 years ago

“Very pleased with the amount of leads.”

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Posted 2 years ago

“Not enough forms that I purchased ie: lease, routine or quarterly inspections, lease termination for Landlord.”

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Posted 2 years ago

Hi there, Tammy, We are sorry to hear that our Forms Pack did not meet your landlord needs! I looked into our TurboTenant database and found that you chatted with our Customer Support Team about exchanging the Forms Pack for the Unlimited Pack, which does include unlimited lease agreements. My Customer Support co-worker informed you that they would be happy to refund you for the Forms Pack, but never received confirmation from you about taking this action. If you are still needing assistance with this particular request or anything else, our Customer Support Team would be more than happy to assist you. You can reach them via email at support@turbotenant.com or chat within your landlord account. Best, Rachel and the TurboTenant Team

Posted 2 years ago

“I love almost everything about turbotenant, EXCEPT YOUR SITE WILL NOT LET ME LIST PROPERTY WITHOUT ADDING PICTURES WHICH I AM UNABLE TO DO! PLEASE ADVISE!”

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Posted 2 years ago

Hi there, Kenneth, We are happy to hear that you love TurboTenant! Concerning not being able to add photos to your rental listing, we understand your frustration. I searched the TurboTenant database for any communication from you regarding this issue, but could not locate any. If you are still having issues adding photos to your listing, please do not hesitate to reach out to our Customer Support Team at support@turbotenant.com or chat with them within your landlord account. They are more than happy to assist! Best, Rachel and the TurboTenant Team

Posted 2 years ago

TurboTenant is rated 4.6 based on 908 reviews