TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.57

4.6 Rating 908 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

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English

“Great for finding good candidates for rentals. Makes it easy to advertise and be selective. Love the amount of photos and details which can be added to listings.”

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Posted 2 years ago

“Although I only have one rental property, I'm new to being a landlord and Turbtenant made it really easy from the lease agreement to advertizing. Now you can even track expenses for the year so at tax time, it's really easy to download a spreadsheet of expenses. The only suggestion I have is that they need to respond more quickly to questions from users.”

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Posted 2 years ago

“have had no inquiries through TurboTenant”

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Posted 2 years ago

“It makes many things (collecting rent, maintenance requests, signatures, etc) much easier for us, and I would definitely recommend it to others. Here are some suggested improvements: -A way for landlords to see the "tenants' view" of everything -A way to send money back to tenants (security deposits, other credits) -A way for landlords to edit a tenant's contact info after it is entered (add a phone number, change name spelling, etc) -An option to for landlords and tenants to send pictures or documents through messages”

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Posted 2 years ago

“It help me a lot”

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Posted 2 years ago

“Great platform and very easy to use highly recommend!”

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Posted 2 years ago

“Very simple to use. Wonderful tool for screening process and best option for receiving monthly rent. Low fees.”

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Posted 2 years ago

“Seamless platform for a technologically impaired person like myself and the support staff are fantastic!”

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Posted 2 years ago

“Customer service is fast and accurate. The tools for landlords are great. The website is easy to use and its FREE.”

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Posted 2 years ago

“This site is so easy to use, has everything we need, and gives us peace of mind about renting our home! It's sleek and simple and oh so efficient. Love it!”

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Posted 2 years ago

“TurboTenant makes the leasing process easy. And it's free! From advertising to credit checks. I've found it brings in a higher quality renter. I tell anyone with rental property to check it out.”

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Posted 2 years ago

“Amazing service. So nice to have your one ad posted to all the sites.”

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Posted 2 years ago

“Makes managing multiple rents super easy. Everything is logged and recorded in one spot and accessible for review any time. The platform takes all the headache out of screening tenants. Add in the tracking of all rent deposits and you can't beat TurboTenant. I have used the other platforms and this is by far the best one.”

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Posted 2 years ago

“I purchased the premier so that I could speak with CSR and get forms. It was the best thing I could have done. Daisy was the lady I worked with and she helped show me how to increase rents properly. I only wish I would have purchased the Premium months ago. I was about to leave Turbo Tenant because I was getting frustrated with the chat feature. The chats were just not working for me. Took way to much time to use and still never got it worked out. The purchase of the premium was the best thing I could ever have done. Don't waste another minute purchase it and you will be so glad you did. In speaking with the CSR it was done swiftly and accurately and was worth every penny. It is the best.”

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Posted 2 years ago

“Love this forum! It made my job managing my rental easy and well, manageable. The e-sign function, getting a good rental agreement for the state I needed, email communication, and using it to publish my rental all contributed to a success in finding a good candidate to rent my property. It provides other info and resources for things like addendums. My renters like it too, they pay their rent, bought renters insurance, and also communicate with me all here on TurboTenant!”

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Posted 2 years ago

“I am using TurboTenant to manage my rentals. TurboTenant makes it very easy to market my rentals on multiple listings, for free. TurboTenant also makes it easy to screen tenants, store leases, sign-up leases on line with Docusign, and much more. I highly recommend!”

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Posted 2 years ago

“This has been one of the easiest and most useful programs I have used. I will recommend to anyone and everyone. I find more useful features every time I log in.”

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Posted 2 years ago

“We were happy to find turbotenant to help us manage our properties. The features were organized well, attractive, and easy to manage. However our account was hacked. The first time we were able to stop the activity before too much damage was done. We alerted the prospective tenants who engaged with the hacker and the site was suspended. However, on the second hack, the criminal was able to completely replace our listings and solicit hundreds of clients using our portal. We were told by the representative that nothing could be done about the problem and we just had to deal with the clients and try to clear out and rebuild. No supervisor was available to discuss the process with us. No one was "available". We still have not rebuilt the webpage to what it was so we are not using it the way we would like to. Not sure what safeguards could be put in place.”

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Posted 2 years ago

“Love this site. Perfect for the casual, but serious and diligent Prop. manager. I have more info in just a few clicks than I could ever organize myself in 1000 hours of work. Perfect.”

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Posted 2 years ago

“I always get my tenants from turbo marketing sight. Thank you”

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Posted 2 years ago

TurboTenant is rated 4.6 based on 908 reviews