TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.58

4.6 Rating 973 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

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“smooth running platform. Great support with the various web sessions.”

Helpful Report

Posted 10 months ago

Thank you for your positive feedback! We're thrilled to hear that you're enjoying the smooth running of our platform and finding our web sessions helpful. Our team is dedicated to providing great support, and your satisfaction is our top priority. If you ever have any more questions or need assistance, don't hesitate to reach out.

Posted 10 months ago

“Works great with room for improvements. Love to be a beta tester and give feedback.”

Helpful Report

Posted 10 months ago

Thank you for your fantastic review! We're delighted to hear that you're enjoying the smooth running of our platform and finding our web sessions helpful. Our team is dedicated to providing excellent support, and your satisfaction is our top priority. If you ever have any more questions or need assistance, don't hesitate to reach out.

Posted 10 months ago

“Easy and fast result”

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Posted 10 months ago

Thank you for your review! We're glad to hear that you're finding our service easy to use and getting fast results. Your satisfaction is important to us. If you have any questions or need further assistance, feel free to reach out.

Posted 10 months ago

“This has worked out great for me. My only complaint is that it takes so long for the deposits to actually get deposited from the time of payment. That really needs to be a shorter time period. I could understand weekends and holidays, but it just seems to take longer than it should need to.”

Helpful Report

Posted 10 months ago

Thank you for your feedback and your 5-star review! We're glad to hear that our service has been great for you. We understand your concern about the deposit times and apologize for any inconvenience. We're continually working to improve our processes, and your input is valuable in helping us enhance our services. If you have any other suggestions or need assistance, please don't hesitate to reach out. Thank you for being a part of our community!

Posted 10 months ago

“Turbo tenant is exceptionally easy to use. I love the software interface, though I wished they make updates to the actual app itself to make it more user friendly.”

Helpful Report

Posted 10 months ago

Thank you for your kind words! We're delighted to hear that you find TurboTenant easy to use and enjoy the software interface. We appreciate your feedback regarding the app and are always looking for ways to improve. Your suggestions are invaluable, and we'll work on making the app even more user-friendly. If you have any other thoughts or need assistance, please let us know.

Posted 10 months ago

“Turbo Tenant is easy to use and very convenient for my tenants. I wish it were easier me(landlord) to toggle between the different properties we have instead of having to logout each time to switch properties. We have to keep them seperate because they are different entities/LLC's.”

Helpful Report

Posted 10 months ago

Thank you for your feedback! We're glad to hear that TurboTenant is easy to use and convenient for your tenants. We understand the need for a smoother way to toggle between different properties, especially when managing multiple entities/LLCs. Our team is always working on improving the user experience, and your suggestion is invaluable. We’ll look into ways to make this process more seamless for landlords like you. If you have any other suggestions or need assistance, please feel free to reach out.

Posted 10 months ago

“WE enjoy using the features of TT!”

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Posted 10 months ago

Thank you for your feedback! We're thrilled to hear that you enjoy using the features of TurboTenant. If you have any suggestions or need assistance, don't hesitate to reach out.

Posted 10 months ago

“Allow texting through the platform!”

Helpful Report

Posted 10 months ago

Thank you for your suggestion, Amber! We appreciate your feedback and are always looking for ways to improve our platform. If you have any other suggestions, feel free to let us know via support@turbotenant.com.

Posted 10 months ago

“Works like a charm for me”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to give TurboTenant a 5-star rating! We're thrilled to hear that TurboTenant works like a charm for you. We appreciate your loyalty as a customer and are grateful for your ongoing support. Thank you again for your kind words and for being a valued member of our community!

Posted 10 months ago

“Excellent customer service”

Helpful Report

Posted 10 months ago

Thank you so much for your stellar 5-star rating of TurboTenant! We are thrilled to hear that you had a positive experience using our platform. Your continued trust in TurboTenant means the world to us, and we are committed to continually enhancing your experience. If you have any questions or need further assistance, please do not hesitate to reach out to us. We're always here to help.

Posted 10 months ago

“We started the rental business a year and a half ago, and it has been such a great easy experience to manage it with turbotenant. The only sugestion is that is should allow you to sell the properties too and have tools for that. It has been a great experience overall!”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate TurboTenant with 5 stars! We greatly appreciate your support and your loyalty as a valued customer. We are thrilled to hear that TurboTenant has made your rental business management experience easy and enjoyable over the past year and a half. Your kind words truly mean a lot to us!

Posted 10 months ago

“Turbo Tenant has been a great system. The integration with REI Hub is exactly what I needed. For the money, I don't know if you will find a better software system with the support and apps provided!”

Helpful Report

Posted 10 months ago

Thank you so much for your kind words! We're thrilled to hear that TurboTenant has been a great fit for you and that our integration with REI Hub is meeting your needs. Providing excellent support and value is our top priority. If you ever need assistance or have any suggestions, feel free to reach out. Happy property managing!

Posted 10 months ago

“No leads, no action”

Helpful Report

Posted 10 months ago

Thank you for your feedback. We're sorry to hear that you're not seeing the leads and action you were expecting. Please reach out to us at support@turbotenant.com so we can help optimize your listing and improve your results. We're here to support you in any way we can!

Posted 10 months ago

“Easy to navigate the site lots of information”

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Posted 10 months ago

Hi Dawn. Thank you so much for taking the time to rate TurboTenant with 5 stars. We appreciate your kind words and are delighted to hear that you found our website easy to navigate and full of useful information. If you have any further questions or need assistance, please don't hesitate to reach out. We are always here to help!

Posted 10 months ago

“Website is very good and very easy to use. Turbo tenant provides good information for landlords and has good organization”

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Posted 10 months ago

Hi Catherine. We're thrilled to hear that you found our website very good, easy to use, and well-organized. If you have any further suggestions or questions, please feel free to reach out. Thank you again for choosing TurboTenant!

Posted 10 months ago

“All-in-one place to manage rental property and process!”

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Posted 10 months ago

Hi George. Thank you so much for your fantastic 5-star rating of TurboTenant! We truly appreciate your support and feedback. Should you have any further questions or need any assistance, please do not hesitate to reach out to us. We are always here to help!

Posted 10 months ago

“You guys have made my life so much easier to deal with my tenant and meeting new great ones. thank you for your help. :)”

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Posted 10 months ago

Hi Avelino. Thank you so much for taking the time to give TurboTenant a 5-star rating! We are thrilled to hear that using our platform has made your life easier. We are here to help you every step of the way!

Posted 10 months ago

“Turbo tenant is a must for me being a landlord, especially in marketing my properties. A must have tool for landlords”

Helpful Report

Posted 10 months ago

Thank you for your fantastic review! We're thrilled to hear that TurboTenant is an essential tool for you as a landlord, especially in marketing your properties. Your support means a lot to us, and we're dedicated to continuing to provide valuable tools for landlords like you. If you ever need assistance or have any suggestions, please feel free to reach out!

Posted 10 months ago

“Very good platform, just a few additions and it will be perfect.”

Helpful Report

Posted 10 months ago

Hi Joan. Thank you for your feedback! We're glad to hear you like our platform. We're always looking to improve, and your suggestions are valuable to us. If you have specific additions in mind, please let us know at support@turbotenant.com. We're committed to making TurboTenant the best it can be for our users!

Posted 10 months ago

“Each time I contact TurboTenant, every customer representative is very helpful and gets to the bottom of the issue I’m having.”

Helpful Report

Posted 10 months ago

Hi Mary. Thank you so much for your kind words! We're thrilled to hear that our customer representatives have been helpful and able to resolve your issues. Your satisfaction is our priority, and we're always here to assist you. If you ever need further assistance, please don't hesitate to reach out.

Posted 10 months ago

TurboTenant is rated 4.6 based on 973 reviews