TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.57

4.6 Rating 908 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

Visit Website

Write Your review

Tell us how TurboTenant made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“great services”

Helpful Report

Posted 2 years ago

“Customer Service is awesome”

Helpful Report

Posted 2 years ago

“Customer service has been excellent.”

Helpful Report

Posted 2 years ago

“Awesome! Very helpfull1”

Helpful Report

Posted 2 years ago

“The. Best site ever for both the landlord and tenants!”

Helpful Report

Posted 2 years ago

“ACH delay is a ripoff”

Helpful Report

Posted 2 years ago

Hi there, Sheila, We apologize for any frustrations you've experienced while using our rent payment system. With a bank-to-bank transfer (ACH), it takes 3-5 days for a payment to be successfully debited from the renter’s account, and an additional 2 days for the funds to be deposited into your bank account. This means from the time of payment to the time of deposit you're looking at 5-7 business days. This is the standard timeline for all ACH payments in accordance with financial institutions and network policies. ACH transfers through TurboTenant are completely free for you and your renters. Please let us know if you have any additional questions or concerns. Best, Rachel and the TurboTenant Team

Posted 2 years ago

“Great Website!”

Helpful Report

Posted 2 years ago

“Great service!!”

Helpful Report

Posted 2 years ago

“Very well please with your service”

Helpful Report

Posted 2 years ago

“We are thrilled to be able to pre-screen tenants. Saves time for both them and us. The many websites deliver our information to many searching for a great apartment. We rarely have vacancies, but have filled the last four units with Turbo Tenant.”

Helpful Report

Posted 2 years ago

“Response to my questions has been timely and through”

Helpful Report

Posted 2 years ago

“Organizing the leads is turning out to be super helpful. No more digging thru email chains.”

Helpful Report

Posted 2 years ago

“TurboTenant has made the process of renting easy by providing everything a landlord needs - help with listing on multiple platforms, tenant application and screening procedures, and the lease form, as well as other convenient services. I would recommend it to anyone.”

Helpful Report

Posted 2 years ago

“Great place for rentals”

Helpful Report

Posted 2 years ago

“You are doing good, BUT you can do better. Take it from here now.”

Helpful Report

Posted 2 years ago

“Love this site! Thanks”

Helpful Report

Posted 2 years ago

“I have only seen one lead. It is not possible to rate yet.”

Helpful Report

Posted 2 years ago

Hi Connie, We hope you find TurboTenant to be helpful with managing your rental property and tenants. If you have any questions or concerns, do not hesitate to reach out to us at support@turbotenant.com. You can also chat live with our Customer Support Team directly in your landlord account. Happy landlording, Rachel and the TurboTenant Team

Posted 2 years ago

“great experience and results from the landlord's perspective of getting leads, applications, background information.”

Helpful Report

Posted 2 years ago

“So helpful. I should have been using TurboTenant long ago!!!”

Helpful Report

Posted 2 years ago

“Very easy to navigate through. Great response when I put an ad out on turbo tenant. Get lots of calls. Love the application process.”

Helpful Report

Posted 2 years ago

TurboTenant is rated 4.6 based on 908 reviews