TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.57

4.6 Rating 908 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

Visit Website

Write Your review

Tell us how TurboTenant made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“For the landlord, your product is the best on the market.”

Helpful Report

Posted 2 years ago

“Site is a scam. I applied to a property that was rented out weeks ago and they will not refund the application fee. They basically said it was not their problem and to contact the landlord, which I had already done.”

Helpful Report

Posted 2 years ago

Thank you for your review. We're sorry to hear you had a poor experience using TurboTenant. We wanted to clarify that we're a rental management software for independent landlords, not a landlord or a rental property manager. We recommend renters always check with the landlord before applying for a listing to make sure that the listing is still available.

Posted 2 years ago

“TT makes it easy.”

Helpful Report

Posted 2 years ago

“Simple set up, easy to use, helps make things seamless… thanks!”

Helpful Report

Posted 2 years ago

“Easy, reliable comprehensive”

Helpful Report

Posted 2 years ago

“Very good website and very easy to navigate.”

Helpful Report

Posted 2 years ago

“Awesome for small investors.”

Helpful Report

Posted 2 years ago

“Placed rental on the market, had it rented in 5 days ! Great service for sure.”

Helpful Report

Posted 2 years ago

“Easy to navigate leads. Listing as described does not translate well to other affiliated rental searching websites.”

Helpful Report

Posted 2 years ago

“Is good for me to sell property's”

Helpful Report

Posted 2 years ago

“Very great website check your new attendant”

Helpful Report

Posted 2 years ago

Thanks for your 5-star review, Inna!

Posted 2 years ago

“Very convenient & informative”

Helpful Report

Posted 2 years ago

Thanks for your 5-star review, Sarah! We're glad to hear that you're enjoying our platform!

Posted 2 years ago

“Our account was locked for some unknown reason and we haven't had any help from turbotenant. There's no number to call so I guess they help you at their leisure. I'm sure your business model understands the urgency of speed to lead regarding retention of possible renters for us. Unfortunately, it seems the support team does not. I have sent our information to get into our account many times and it has been almost a week and I STILL don't have access.”

Helpful Report

Posted 2 years ago

Hi Jay, thanks for your review. We're sorry to hear that your account didn't meet our approval criteria. We're looking into your case, and someone from our support team will contact you shortly.

Posted 2 years ago

“Very easy to make my lease agreements and collect rent without having to collect physical heck’s / cash or cash apps. I like that it’s all on one platform. Thank you!”

Helpful Report

Posted 2 years ago

Thanks for your positive review, Chelsea! We're glad to hear that you're able to simplify your landlording business with our all-in-one platform!

Posted 2 years ago

“I would love if we can separate invoices amongst different addresses. It's either all or one, and sometimes I need it to be on 2 or more. A multiple choice option would be nice. Would also like a reoccurring late fee. Right now only 1 late fee is assessed, but would be nice to accumulate until payment is made (ie $25 due first day late, $50 due 2nd day late, etc.).”

Helpful Report

Posted 2 years ago

Hi Jonathan, thanks for your review! We're always working to improve our services, so thank you for the feedback, and we'll share this with our product team.

Posted 2 years ago

“Only wish is to shorten the time to process payments. Between Turbo Tenant and bank, the processing time is routinely a week.”

Helpful Report

Posted 2 years ago

Hi Joni, thanks for your review! Our standard ACH bank transfer processing time is 5-7 business days, and our ACH bank transfer with the premium subscription plan takes 3-5 business days. If you wish to receive rent payments in less than 3 business days, your tenant can choose the Debit/Credit card payment but there is a 3.49% convenience charge. Here's the link for more info: https://support.turbotenant.com/en/articles/4522996-how-long-do-rent-payments-take-to-process

Posted 2 years ago

“The web is designed very good”

Helpful Report

Posted 2 years ago

Hi Redmond, thanks for your review! Please let us don't hesitate to reach out to our support team by contacting us at support@turbotenant.com.

Posted 2 years ago

“No real person just scam and realtor contacted me”

Helpful Report

Posted 2 years ago

Hi Fara, we apologize for any confusion. We want to clarify that we're a rental management software for independent landlords, not a landlord or a rental management website. If you're looking to rent a home, please visit rental hosting websites like Apartments.com or Facebook Marketplace. Thank you.

Posted 2 years ago

“I wrote an earlier review, please disregard. You are a extremely sophisticated rental site and i love using your website to list properties. Please disregard previous rating. I had the wrong one.”

Helpful Report

Posted 2 years ago

Hi there, thanks for your review! We're glad to hear that you're enjoying our platform and please don't hesitate to contact our support team at support@turbotenant.com with any questions!

Posted 2 years ago

“I’m so happy with turbo tenant made my life easier”

Helpful Report

Posted 2 years ago

Thanks for your positive review, Sandra! We're glad to be part of your landlording journey. :)

Posted 2 years ago

TurboTenant is rated 4.6 based on 908 reviews