TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.57

4.6 Rating 908 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

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“Great site.”

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Posted 2 years ago

“Great experience”

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Posted 2 years ago

“Fantastic interface and dashboard for landlords. The application and credit report given by TurboTenant is miles ahead of Zillow. Really appreciate how much and often the Turbo Tenant team makes updates and enhances the platform based on landlord feedback.”

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Posted 2 years ago

“Turbo Tenant, makes it really easy to screen Tenants. I highly recommend them. They are a one stop shop for everything that a Landlord needs.”

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Posted 2 years ago

“Great service to generate potential tenants, the pre screener tool is very helpful”

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Posted 2 years ago

“I have had over 30 leads, they all want more information and the available date. Most think it's a house for rent or an apartment. WTF I have sent messages to every lead, have had three contact me. I have tried to go in and up date the information on my had, with no luck signing in. I'm not sure if these leads are phoney, or what the hell is going on. I'm done with your site. do not contact me.”

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Posted 2 years ago

Hi there, Michael, Thank you for bringing your concerns to our attention. In regards to fake leads, when you market your rental with us, your rental listing is syndicated across 80 distribution sites. This is where potential leads discover your property and can reach out to you via your TurboTenant account. If you still need assistance with updating information within your account or with anything else, please do not hesitate to reach out to our Customer Support Team at support@turbotenant.com. They are happy to help! Best, Rachel and the TurboTenant Team

Posted 2 years ago

“I get one lead per day. Not bad!”

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Posted 2 years ago

“Wow! This service is nothing short of amazing. Being a first time landlord was a bit confusing, not knowing where to find leases and signed documents. Turbo tenant makes that very easy and is a one stop shop for everything! I highly recommend this service to everyone.”

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Posted 2 years ago

“when I have listed with turbo tenant it has taken at least 3 days to get my first response. while Market place I start getting activity right away. When I make an attempt to contact some one they have not responded most of the time.”

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Posted 2 years ago

Hi there, Lorraine, I'm happy to report that through TurboTenant you can market your rental listing on Facebook Marketplace. You can find step-by-step instructions on how to do this at this link: https://support.turbotenant.com/en/articles/4004014-how-do-i-post-my-listing-to-facebook-marketplace. If there's anything else we can assist you with, please do not hesitate to reach out to our Customer Support Team at support@turbotenant.com or chat with them within your landlord account. Best, Rachel and the TurboTenant Team

Posted 2 years ago

“Everything went great”

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Posted 2 years ago

“Turbo Tenant had simplified the process for me. I especially like the pre-screening questionnaire I can find out the answers to a lot of questions quickly.”

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Posted 2 years ago

“Prompt notification.Easy to manage”

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Posted 2 years ago

“I wish you had a quicker customer service response. You really shouldn't say you 24 hr responds. Everything is an add on cost. It gets tiresome and I feel like I have 'nickled and dimed.”

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Posted 2 years ago

Hi there, We apologize if our Customer Support Team was delayed in their response to you. At high volume times, there may be delays, but generally, our team is able to respond to customer requests within 24 hours. Regarding add-on costs, while our all-in-one property management software is completely free, we do have some items available for purchase, such as our State-Specific Lease Agreements, Forms Pack, and TurboPay. Please let us know if there is anything else we can assist you with. Our Customer Support Team can be reached at support@turbotenant.com or via chat in your landlord account. Best, Rachel and the TurboTenant Team

Posted 2 years ago

“Very professional team. The site offers what an independent landlord needs. Keep up the good work!”

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Posted 2 years ago

“TurboTenant is my one stop for advertising my rental vacanies. Their advertising is best in class and has found me several qualified tenants over the years. The ability to messsage my leads and receive applications electronically is invaluable!!!”

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Posted 2 years ago

“TurboTenant is an excellent platform for marketing, vetting interests in your property and even the application process. It's like everything a landlord needs in the same convenient place. The messaging with the potential interests and even the message notifications are so convenient. I also appreciate that TurboTenant posts my listing on so many different sites!”

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Posted 2 years ago

“I didn't rent it through Turbo Tenant, but I thought I received a lot of calls from the ads. It was easy to remove the ad and not difficult to add it. I only wish the people would have told more about themselves before I had to email them. I like to call the prospective tenant, but they didn't have their phone number most to fhte time.”

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Posted 2 years ago

“Love it. Great platform. I would recommend adding other payment methods like zelle/ Venmo as well and faster payment deposits.”

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Posted 2 years ago

“My god this app is incredible thank you so much it’s like a dream”

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Posted 2 years ago

“It really has helped me be a successful landlord. The ease of use and options to manage my property takes the guesswork out, and allows me to stay within compliance.”

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Posted 2 years ago

TurboTenant is rated 4.6 based on 908 reviews