Turo Reviews

“ My first time using Turo was very good! Although I will never rent from “Afaf” (White Nissan Rogue) again my experience with the company was good. I went over mileage which was no problem paying & I did end up taking care of but this lady submitted a bogus report that I smoked in the vehicle & I don’t even smoke! Nor did my 16 year old that was the only other passenger in the car! She even submitted the report & said she had evidence but never provided any evidence to the company or myself. I disputed the charges & I Thank Turo for fully investigating & having those charges removed. I hate that the recent tragedies have occurred while using vehicles operated through Turo because it’s actually a quick, convenient & reliable way of helping customers in need of reliable transportation! I will continue to use this service in the near future as well as refer family and friends! ”

“ Fastest customer service response of any company in existence. Host went out of his way to make sure I was happy. Smooth fast transactions, off course there will be unhappy people but just found out the happy ones usually give rating on the app itself but not on this site which I just came across. ”

“ Costumer service is the reason why I'm giving 5 stars the agent was super nice and helpful rebooked me and covered additional fees. My first host was Evan's Mazda in Honolulu and he was rude and arrogant this was my first time and I had questions I have screen shot of his response to all my questions ”

“ This was an amazing vehicle. Very friendly and responsive customer service too. ”

“ Turo as a company is absolutely incredible. They go above and beyond to help you in cases where your driver cancels last minute. I spoke with several different customer service reps and each one was amazing. Thank you, Turo Team! ”

“ Turo Customer Service, prices, returns & refunds are very professionally handled 👏 👌 👍 I would recommend this company for car rentals!!! It's 2 thumbs 👍 👍's up for me.. Thanks again Scott. ”