Login
Start Free Trial Are you a business?? Click Here

Turo Reviews

1.3 Rating 791 Reviews
B
Happiness Grade
B

Customer Service - Good

76.54%
Industry Average
Fastest customer service response of any company in existence. Host went out of his way to make sure I was happy. Smooth fast transactions, off course there will be unhappy people but just found out the happy ones usually give rating on the app itself but not on this site which I just came across.
posted 1 week ago - Al J
Costumer service is the reason why I'm giving 5 stars the agent was super nice and helpful rebooked me and covered additional fees. My first host was Evan's Mazda in Honolulu and he was rude and arrogant this was my first time and I had questions I have screen shot of his response to all my questions
posted 2 months ago - Anonymous
This was an amazing vehicle. Very friendly and responsive customer service too.
posted 4 months ago - Nubia
Turo as a company is absolutely incredible. They go above and beyond to help you in cases where your driver cancels last minute. I spoke with several different customer service reps and each one was amazing. Thank you, Turo Team!
posted 7 months ago - Moriah
Turo Customer Service, prices, returns & refunds are very professionally handled 👏 👌 👍 I would recommend this company for car rentals!!! It's 2 thumbs 👍 👍's up for me.. Thanks again Scott.
posted 2 years ago - Erica V King Smith