TW Wholesale LTD Reviews

Name: TW Wholesale LTD
Address: Unit 11, Cadley Hill Road, Swadlincote, Unit 11, Cadley Hill Road, Swadlincote, Derbyshire
Rating: 4.68

4.7 Rating 2,560 Reviews

92 %

of reviewers recommend TW Wholesale LTD

4.7

Based on 2,560 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About TW Wholesale LTD:

TW Wholesale supplies both trade and DIY customers with power and hand tools from our Swadlincote superstore in Derbyshire - across Derby, Nottingham, Leicester, Birmingham and the great Midlands.

TW is an official stockist for leading power tool brands including Bosch, DeWalt, Makita and Milwaukee. The store also has an impressive stocked range from hand tool manufacturers Stanley, NELA, Refina, Marshalltown, Teng and Ox Tools.

Visit Website

Phone:

01283 558 313

Email:

enquiries@twwholesale.co.uk

Location:

Unit 11, Cadley Hill Road, Swadlincote,
Unit 11, Cadley Hill Road, Swadlincote
Derbyshire
DE11 9EU

TW Wholesale LTD 5 star review on 24th August 2020

Craig M

Alan C

TW Wholesale LTD 5 star review on 6th August 2020

Richard M

Matthew W

Anonymous

Anonymous // 01/01/2019

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“Spot on , that’s our second set our team has. Thank you”

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Posted 2 years ago

“super service!!!!!!!!!!!!”

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Posted 2 years ago

“Fantastic service and value for money, along with good email communication throughout order until delivery. 10/10”

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Posted 2 years ago

“Excellent company, great customer service.”

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Posted 2 years ago

“Seems to be a very good company to buy from and very prompt delivery. Would use this company again.”

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Posted 2 years ago

“Still not received my item more hassle then it’s worth. Blamed on the courier”

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Posted 2 years ago

Hi Alexander, Thank you for your review. Sorry, you haven't received your order within the expected timeframe. We have raised a formal investigation with our courier and we should hear back from them soon. If you haven't heard back from us by the end of this week, please get in touch via 01283 558313. Apologies for the inconvenience caused. TW

Posted 2 years ago

“Still waiting for item to arrive”

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Posted 2 years ago

Hi Sarah, Thank you for your review and apologies your order hasn't arrived as expected. We have checked the tracking on your order and can see that it was incorrectly passed to a different delivery depot than expected. That being said, we're confident this will be rectified very soon and your order will arrive shortly. If you have any further questions about your order or if it doesn't arrive this week, please get in touch with us via 01283 558313 and we'll be happy to help. Thanks, TW

Posted 2 years ago

“An easy transaction and very fast delivery. Great selection of tools.”

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Posted 2 years ago

“Can’t rate it or your business as the item in question never arrived. Very disappointed to say the least”

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Posted 2 years ago

“We’ll they were round which was a good start fitted perfect”

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Posted 2 years ago

“Very prompt and efficient service and a good quality product”

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Posted 2 years ago

“ordered on the 31 December 2021 arrived today on the 19 January, very helpful chap at tw told me to take back to hermes store for return, 20 minutes later all done so i hope for a swift refund”

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Posted 2 years ago

“Great .speedy deliveries”

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Posted 2 years ago

“Excellent service. Ordered a Ragni Stainless Steel Rounded Margin Trowel 80mm X 110mm and it arrived in a couple of days, in time to do a small, but difficult plastering job at the weekend. The trowel is much easier to use in the small space I needed to plaster than a standard plastering trowel. It seems well made and cleaned up nicely after the job was done.”

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Posted 2 years ago

“Superb trowel knock spots off other brands! Solid, well made, light, pre worn, slight curve you need so it's ready to go! Highly recommend!”

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Posted 2 years ago

“Quick delivery. Good quality tool.”

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Posted 2 years ago

“I haven't received it”

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Posted 2 years ago

Hi Jeff, I believe you've just spoken with our Customer Service team who have politely explained where your parcel is located. To reiterate, it appears your order was miss-routed through the delivery network but should be expected for delivery within the next day or two. Apologies for the inconvenience caused - feel free to call us again BEFORE leaving any future reviews. We'd really appreciate it if you gave us the chance to fix things first. Thanks, TW

Posted 2 years ago

“Excellent tool and great value”

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Posted 2 years ago

“Easy to place order via e-bay, good picture and description of product. Notification of receipt of order and of despatch received.”

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Posted 2 years ago

“These are the best in the business for all sorts of tools and kit from loads of manufacturers!!! Thanks guys , D Razzell”

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Posted 2 years ago

TW Wholesale LTD is rated 4.7 based on 2,560 reviews