TW Wholesale LTD Reviews

Name: TW Wholesale LTD
Address: Unit 11, Cadley Hill Road, Swadlincote, Unit 11, Cadley Hill Road, Swadlincote, Derbyshire
Rating: 4.68

4.7 Rating 2,560 Reviews

92 %

of reviewers recommend TW Wholesale LTD

4.7

Based on 2,560 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About TW Wholesale LTD:

TW Wholesale supplies both trade and DIY customers with power and hand tools from our Swadlincote superstore in Derbyshire - across Derby, Nottingham, Leicester, Birmingham and the great Midlands.

TW is an official stockist for leading power tool brands including Bosch, DeWalt, Makita and Milwaukee. The store also has an impressive stocked range from hand tool manufacturers Stanley, NELA, Refina, Marshalltown, Teng and Ox Tools.

Visit Website

Phone:

01283 558 313

Email:

enquiries@twwholesale.co.uk

Location:

Unit 11, Cadley Hill Road, Swadlincote,
Unit 11, Cadley Hill Road, Swadlincote
Derbyshire
DE11 9EU

TW Wholesale LTD 5 star review on 24th August 2020

Craig M

Alan C

TW Wholesale LTD 5 star review on 6th August 2020

Richard M

Matthew W

Anonymous

Anonymous // 01/01/2019

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“Ordered my item Friday got it Saturday, fantastic service.”

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Posted 2 years ago

“Tried to email to say item received is wrong but still no reply.”

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Posted 2 years ago

Hi Derren, Thanks for leaving us a review. Please can you get In touch with us by calling us on 01283 558313 or emailing enquiries@twwholesale.co.uk. Unfortunately, we haven't received any contact from you at the moment. Thanks, TW

Posted 2 years ago

“Well packaged and quick delivery.”

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Posted 2 years ago

“Broke my last refina so I ordered a new one and expected to be waiting a few days. It arrived in two days. Absolute life saver. I’ve bought from these guys before as have most of the blokes I work with. They’re always provide top class service and are well priced”

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Posted 2 years ago

“Excellent I'm happy with this”

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Posted 2 years ago

“was expecting delivery thursday now monday and still waiting. The only tracking says "we were unable to deliver your parcel we will deliver next working day" but nothing friday saterday or monday”

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Posted 2 years ago

Hi Dean, Thanks for taking the time to provide some feedback. Your parcel was sent to the wrong delivery depot and needed to be rediverted. Luckily, the tracking is now showing that it will be delivered within the next 48 hours. Apologies for the delay. Thanks, Brenn

Posted 2 years ago

“Fantastic customer service Hosepipes great value”

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Posted 2 years ago

Thanks for taking the time to leave us a review, Barbara.

Posted 2 years ago

“TW had everything I required at a good price the products were all as stated. However the delivery system let them down. Delaying my project by over 2 weeks. (The delivery was only 2 days late but the knock on effect has mental I ran out of time to complete the project before returning to work).”

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Posted 2 years ago

Hi Sean, Thank you for your review, we appreciate you taking the time to leave us some feedback about your experience. We're investigating with our supplier who delivered your product to try and identify the root cause of why it took so long for your order to arrive - it's frustrating when this happens, especially when it's out of our control. If you require anything else in the future, please get in touch prior to ordering as we would like to offer some bespoke discount as a gesture of goodwill for the hassle caused. Kind regards, Brenn Stafford eCommerce Manager

Posted 2 years ago

“Order and delivery were spot on good communication in initial use this tool appears to do what is asked of it so far so good”

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Posted 2 years ago

“More then happy with this product Amazing tool bag , all necessary space for all type of tools at least from my point of view as security service engineer 5 stars + from me Thank you guys”

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Posted 2 years ago

We agree, Vladimir! Thanks for taking the time to leave us a review.

Posted 2 years ago

“Fast delivery happy with product”

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Posted 2 years ago

“Still waiting to be delivered”

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Posted 2 years ago

Hi David, Thank you for your review. I've checked the tracking on your delivery and can see it was, unfortunately, delayed multiple times through the connecting depots. Luckily, I can see that it is now showing on the final mile to being delivered. Apologies for the delay.

Posted 2 years ago

“Still awaiting delivery. Therefore, no assessment possible as yet.”

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Posted 2 years ago

“Great web site ,good variety of the latest tools . Quick service, delivered the next day 👍”

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Posted 2 years ago

“This company are brilliant service is amazing”

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Posted 2 years ago

“Excellent service prompt delivery. Had a issue with the wrong address on my order ( my fault ) phoned the customer services at T W wholesalers and it was sorted no problem at all would definitely use again.”

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Posted 2 years ago

“Super fast delivery very well packed will deal again.thank you”

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Posted 2 years ago

“My item came very prompt and will definitely be using again”

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Posted 2 years ago

“Brilliant company to deal with high stock level very competitive prices and very fast delivery .👍”

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Posted 2 years ago

“I use it to make carvings. Nice and light solid little saw you can use to do detail.”

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Posted 2 years ago

TW Wholesale LTD is rated 4.7 based on 2,560 reviews