TW Wholesale LTD Reviews

Name: TW Wholesale LTD
Address: Unit 11, Cadley Hill Road, Swadlincote, Unit 11, Cadley Hill Road, Swadlincote, Derbyshire
Rating: 4.68

4.7 Rating 2,584 Reviews

92 %

of reviewers recommend TW Wholesale LTD

4.7

Based on 2,584 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About TW Wholesale LTD:

TW Wholesale supplies both trade and DIY customers with power and hand tools from our Swadlincote superstore in Derbyshire - across Derby, Nottingham, Leicester, Birmingham and the great Midlands.

TW is an official stockist for leading power tool brands including Bosch, DeWalt, Makita and Milwaukee. The store also has an impressive stocked range from hand tool manufacturers Stanley, NELA, Refina, Marshalltown, Teng and Ox Tools.

Visit Website

Phone:

01283 558 313

Email:

enquiries@twwholesale.co.uk

Location:

Unit 11, Cadley Hill Road, Swadlincote,
Unit 11, Cadley Hill Road, Swadlincote
Derbyshire
DE11 9EU

TW Wholesale LTD 5 star review on 24th August 2020

Craig M

Alan C

TW Wholesale LTD 5 star review on 6th August 2020

Richard M

Matthew W

Anonymous

Anonymous // 01/01/2019

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“Quick and responsive, good customer communication.”

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Posted 4 years ago

“I have not received my order yet and paid for 2 day delivery!”

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Posted 4 years ago

Hi Chris, thanks for your feedback. We have investigated your order and it seems that there was a delay in you receiving your order due to the Christmas and New Year delivery period. However, despite this inconvenience, we're glad to see that this has been successfully delivered as of this morning at 10:05am. We would appreciate if you could update your feedback to reflect what has happened. If you wish to discuss this further, please feel free to get in touch. Thanks, TW Tool Superstore.

Posted 4 years ago

“I haven’t even received it yet a very poor service and corespondents wise awful I wouldn’t recommend these at all to order anything The above comments are all my fault because I put the wrong address sorry”

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Posted 4 years ago

Hi, Thanks for your feedback. Unfortunately, you did not supply a complete delivery address and despite us trying to contact you, we could not make a successful delivery. Once we receive the goods back to us, we will issue you with a full refund to allow you to replace your order, if you wish. Regards, TW Tool Superstore.

Posted 4 years ago

“It was in perfect condition they got it out to me very quickly even in these difficult times couldn't have asked for better service”

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Posted 4 years ago

“Tool was all Bent Unusable”

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Posted 4 years ago

“Sorry I bought it for a present so cannot review it”

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Posted 4 years ago

“Was very disappointed to see how my item was packed especially with an item where any nicks to the blade can ruin it i expected it to come in a box but no it was just wrapped in tape so if anything heavy had be lent on it it would of bent the blade and it would of then been useless”

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Posted 4 years ago

Hi Michael, Thank you for your feedback. We've taken your comments on-board and we're working with our Despatch Teams to find a more secure way to send these types of goods. As a gesture of goodwill, we would like to offer you a discount code as a way of apologising for the inconveniences caused. Please send an email to brenn.stafford@twtoolsuperstore.co.uk who will be happy to help and get you going with a new order. Thanks, TW Tool Superstore.

Posted 4 years ago

“Purchased the Bosch cordless orbital sander to add to my collection as I have a range of 18v coolpack batteries to suit. Quality sander with a lot of power and I was sanding down my living room walls in 1 hour ready for painting. The sander arrived well packaged, factory tested and within 2 days of purchase by DX. I recommend this item and also recommend this merchant I’ll be shopping here again. Excellent service”

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Posted 4 years ago

“Great Refina”

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Posted 4 years ago

“Excellent tool & excellent service both by phone & web - thank you. Will definitely be a returning customer.”

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Posted 4 years ago

“Delivered very quick and excellent service will use again Thank you”

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Posted 4 years ago

“Excellent service much appreciated”

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Posted 4 years ago

“Easy to use site. Good quality products.”

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Posted 4 years ago

“Great bit of kit makes plastering less stress on the elbows”

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Posted 4 years ago

“No problems. Communication good. Item arrived very quickly and in perfect condition.”

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Posted 4 years ago

“Saw Horse was delivered quickly and is great bit of kit,well made and makes a sturdy workbench,TW Tool Superstore were great to deal with,many thanks.”

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Posted 4 years ago

“My plasterer husband love me more now he has his longed for trowel.”

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Posted 4 years ago

“items arrived quickly and well package great price too !”

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Posted 4 years ago

“Great price and quick delivery. Very pleased with my purchase so far!”

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Posted 4 years ago

“Great piece of kit, at a great price and fast delivery. Top marks from me”

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Posted 4 years ago

TW Wholesale LTD is rated 4.7 based on 2,584 reviews