TW Wholesale LTD Reviews

Name: TW Wholesale LTD
Address: Unit 11, Cadley Hill Road, Swadlincote, Unit 11, Cadley Hill Road, Swadlincote, Derbyshire
Rating: 4.68

4.7 Rating 2,560 Reviews

92 %

of reviewers recommend TW Wholesale LTD

4.7

Based on 2,560 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About TW Wholesale LTD:

TW Wholesale supplies both trade and DIY customers with power and hand tools from our Swadlincote superstore in Derbyshire - across Derby, Nottingham, Leicester, Birmingham and the great Midlands.

TW is an official stockist for leading power tool brands including Bosch, DeWalt, Makita and Milwaukee. The store also has an impressive stocked range from hand tool manufacturers Stanley, NELA, Refina, Marshalltown, Teng and Ox Tools.

Visit Website

Phone:

01283 558 313

Email:

enquiries@twwholesale.co.uk

Location:

Unit 11, Cadley Hill Road, Swadlincote,
Unit 11, Cadley Hill Road, Swadlincote
Derbyshire
DE11 9EU

TW Wholesale LTD 5 star review on 24th August 2020

Craig M

Alan C

TW Wholesale LTD 5 star review on 6th August 2020

Richard M

Matthew W

Anonymous

Anonymous // 01/01/2019

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“Excellent service and faster delivery than expected. Thanks.”

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Posted 2 years ago

“Quick Delivery”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Product arrived in good condition. Good price, will use TW again”

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Posted 2 years ago

“Having searched the web for one particular product, TW was the best value and the delivery was very quick with updates regarding the arrival time. A good experience. Thank you.”

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Posted 2 years ago

“Excellent equipment”

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Posted 2 years ago

“Good quality tools going to order again turned up quick”

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Posted 2 years ago

“Always used this company for my plastering buisness, tools etc, very good on price and very prompt on delivery's. Wouldn't use anyone else. 👌”

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Posted 2 years ago

“Best bit kit money can buy no more sore fingers dropping slabs in place absolutely amazing 10+ stars on this bit equipment”

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Posted 2 years ago

“Rubbish!!!!! The handle came away from the trowel on the first downward stroke !!!”

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Posted 2 years ago

Hi Guy, Sorry to see this product has let you down. Please kindly get in touch via telephone or email and we'll happily issue you a full refund without you needing to return the item. - 01283 558313 - info@twwholesale.co.uk Apologies for the inconvenience caused. TW

Posted 2 years ago

“Excellent service. Product arrived within three days if placing the order.”

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Posted 2 years ago

“Not received my item and not very helpful”

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Posted 2 years ago

Hi, thanks for your review. Sorry to see you haven't received your order yet; we're investigating with our carrier company to find out where your order is. Please kindly contact us again on 01283 558313 in a few days for an update if your order hasn't been delivered. Apologies for the inconvenience caused. TW

Posted 2 years ago

“Really easy buying process online, items are sent out the next business day. The price was cheaper than other websites, so will definitely be buying from them again.”

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Posted 2 years ago

“Paid for next day delivery. Didn't come. I then asked for delivery to a different address where i waited all day and so missed a day of work, only for the delivery to go to the original address. Absolute rubbish”

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Posted 2 years ago

Hi Timothy, thanks for the review. Unfortunately, the courier let us down in this case and the delivery instruction wasn't followed; this is a rarity and usually, everything goes to plan. As a gesture of goodwill and apology for the inconvenience, we would like to offer you a 10% Discount Code* for your next order, if you wish to return. Please email brenn@twwholesale.co.uk and we'll be happy to help. *not applicable to power tools.

Posted 2 years ago

“great company,best price and fast delivery”

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Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

“I am still waiting to receive the product, the courier company your have sent it with DX saying they tried to deliver but they have attempted it because I have been home waiting for it since Thursday. Now they saying it’s coming on Monday, Let’s see if it arrives.”

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Posted 2 years ago

Hi Aleem, thanks for your review. I can see from the tracking that your parcel was attempted for delivery on Thursday 21/04/2022 at 14:39. I have a picture of your front door, so I know the driver was there. Luckily, your parcel is due to be delivered to you today between 12:56 and 14:56. Please make sure the delivery address you have provided is correct. If you have any further issues, please call us on 01283 558313 and we can assist with the delivery. Thanks, TW

Posted 2 years ago

“1st class service, thanks”

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Posted 2 years ago

“Very good service on time and in good condition, definitely be using them again.”

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Posted 2 years ago

“Good price and arrive reasonably quickly”

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Posted 2 years ago

TW Wholesale LTD is rated 4.7 based on 2,560 reviews