TW Wholesale LTD Reviews

Name: TW Wholesale LTD
Address: Unit 11, Cadley Hill Road, Swadlincote, Unit 11, Cadley Hill Road, Swadlincote, Derbyshire
Rating: 4.68

4.7 Rating 2,560 Reviews

92 %

of reviewers recommend TW Wholesale LTD

4.7

Based on 2,560 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About TW Wholesale LTD:

TW Wholesale supplies both trade and DIY customers with power and hand tools from our Swadlincote superstore in Derbyshire - across Derby, Nottingham, Leicester, Birmingham and the great Midlands.

TW is an official stockist for leading power tool brands including Bosch, DeWalt, Makita and Milwaukee. The store also has an impressive stocked range from hand tool manufacturers Stanley, NELA, Refina, Marshalltown, Teng and Ox Tools.

Visit Website

Phone:

01283 558 313

Email:

enquiries@twwholesale.co.uk

Location:

Unit 11, Cadley Hill Road, Swadlincote,
Unit 11, Cadley Hill Road, Swadlincote
Derbyshire
DE11 9EU

TW Wholesale LTD 5 star review on 24th August 2020

Craig M

Alan C

TW Wholesale LTD 5 star review on 6th August 2020

Richard M

Matthew W

Anonymous

Anonymous // 01/01/2019

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“Very good delivery time and product seem to be what they said it would be not got the chance to use it yet”

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Posted 3 years ago

“Great service and good prices”

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Posted 3 years ago

“My item said it was delivered and signed for when no one was at the property. After calling tw in regards it has come to the rigmarole of having to prove through my work that I wasn't home and didn't sign for the item. Tw told me they were stuck in the middle and didn't want to be out of pocket . As it stands the I the customer am out of pocket . I have a signed letter and will be sending it to TW now. Not very impressed and reluctant to order again 🙄”

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Posted 3 years ago

Hi Remi, Thanks for your review. We appreciate this is a difficult situation to be in, however, we have all the evidence to prove this was delivered to you. We have launched an investigation with our courier for absolute certainty and we will likely be in touch once we hear an outcome. In the meantime, if you have any evidence that shows you weren't at home at the time, this will be most beneficial to add to the investigation with our carrier. Apologies for the inconveniences caused and we hope a mutual resolution is found soon. Regards, TW

Posted 3 years ago

“The only place where I could vould get long grass cutters at a sensible price. The tool was exactly what I wanted and I’ve chopped down all the daffs growing in my paddock.”

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Posted 3 years ago

“First time I’ve used TW seems a very good firm my purchases arrived on time and well packed”

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Posted 3 years ago

Hi Dean, Thanks for your review - glad to see everything arrived OK! Cheers, TW

Posted 3 years ago

“I’ve not received my delivery”

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Posted 3 years ago

Hi Michael, Thanks for your review. Unfortunately, it seems your order was held in a courier depot for a number of days, however, good news! Your order is with a delivery driver today and should be delivered soon. Reagrds, TW

Posted 3 years ago

“The drill is, of course, excellent. Best price I could find. Parcel was well packaged and delivered promptly by DX delivery who kept the tracking facility up to date and left parcel as requested. Very happy, thanks.”

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Posted 3 years ago

“Hasn't been delivered with in 5 working days”

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Posted 3 years ago

Hi Michael, Thanks for your review. Unfortunately, it seems your order was held in a courier depot for a number of days, however, good news! Your order has now been delivered. Apologies for the delay. Regards, TW

Posted 3 years ago

“Total game changer a absolute must”

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Posted 3 years ago

“Grandson very impressed with it.”

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Posted 3 years ago

“Quality product fast delivery great value and company”

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Posted 3 years ago

“Wish I had discovered this company earlier! The ashesive was 40% cheaper than Wickes, customer service first class, delivery incredibly fast and free. Can't recommend enough and will be a returning customer.”

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Posted 3 years ago

“Lovely jubbly”

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Posted 3 years ago

“Plaster retarder Excellent product it saved me £230 had some big ceiling’s to Do and was able to do them myself.”

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Posted 3 years ago

“Great communication and service. Would definitely use again.”

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Posted 3 years ago

“Quick delivery and a good price. Thanks”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Great item as described and excellent price”

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Posted 3 years ago

“Excellent customer service in spite of courier's failure to deliver. Item refunded but still pleased with Daryl's prompt handling of the issue. Keep up the good work.”

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Posted 3 years ago

“I have bought a number of tools for TW. Each has been fit for the job! The delivery was next day, and I will continue to use them!”

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Posted 3 years ago

TW Wholesale LTD is rated 4.7 based on 2,560 reviews