“After missing out on a competition to win funding for our newly-planned sensory room, TWINKL community sent us a free dark den. When I thanked them, and said that it would come in useful, for the staff as well as the pupils, as we have gone through a very tough time in school recently, they very kindly sent a lovely gift box. The box contained tea, coffee, biscuits, stress toys, a sensory lamp. a notebook, a travel mug and a pair of lovely soft socks, along with a very thoughtful little card. This was above and beyond our every day delight using twinkl for our Nurture Group and EAL provisions. We are beyond grateful and this little touch was not in the least expected but very much appreciated during a tough time. What excellent customer service.”
“Thank you for your prompt and clear response regarding my concern. I appreciate your effort in addressing the issue and initiating the refund request. Your explanation of the process and timeline was very helpful, and it's reassuring to know that my payment details have been removed to prevent further deductions.
I value the professionalism and courtesy shown in your communication. Rest assured, I will refrain from downloading additional resources as instructed.
I look forward to the resolution of this matter and receiving the refund within the stated timeframe. Should any complications arise, I trust that you will keep me informed.”
“Twinkl has been a game-changer in my teaching journey. The platform offers a vast collection of high-quality, curriculum-aligned resources that save me hours of planning time. Everything is well-organized and easy to find, from worksheets and lesson plans to interactive activities and display materials.”
“Los recursos son adaptados a tu localidad y si es que necesitas algo extra puedes solicitarlo y en un tiempo prudencial tendrás la ayuda que necesitas. LO MÁXIMO para profesores con poco tiempo para generar recursos.”
“Twinki swiftly addressed my request and delivered the needed information, showcasing remarkable understanding and responsiveness. This service level met and exceeded my expectations, leaving a lasting impression.”
“Twinkl have a great range of resources for all year levels across all subject areas. They also have great customer support; Becca today was incredibly helpful and prompt.”
“I would like to thank Alexandra, that helped me with the return of my founds, because I paid by mistake my membership two months in advance. The resources of site are grateful. There is a good educational tool, helpfull for teachers.”
