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Twinkl Reviews

4.8 Rating 1,079 Reviews
95 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
Twinkl 5 star review on 2nd July 2024
Alexandra Melnic
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 1 star review on 26th July 2023
Carolyn
12
Anonymous
Anonymous  // 01/01/2019
I had changed schools and didn't change my account details before I left. A big thank you to the Twinkl staff who were able to locate my account and link access to my new email. A great bonus was that I was credited with a subscription at the full access rate.
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Posted 5 months ago
Customer service is excellent, Kim and Emilia helped me in solving my problem regarding opting for twinkle add ons . Thank you
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Posted 5 months ago
Twinkl is a great place for excellent resources for education. It covers the UK's main school curriculum, and there are many extracurricular activities. Our daughter is home educated and all the resources we used from Twinkle were enjoyable and well-structured. Our daughter did at least double the work than in school and we are very happy parents. Staff from Twinkle is always very helpful and focused on the client demands not only on the profit which makes us give a 5-star review. Thank you Twinkle team! Stefan
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Posted 5 months ago
They helped me solve a problem.
Twinkl 5 star review on 2nd July 2024
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Posted 5 months ago
Twinkl have great resources for children of all ages. They make my life as a childminder so much easier! I always get a speedy and helpful reply from their support team whenever I have a question.
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Posted 5 months ago
I had some issues accessing my account, but Charlotte was able to sort it fairly easily, which I really appreciated! Thanks.
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Posted 5 months ago
Twinkl has been a phenomenal resource for my special education classroom at the middle school level. I am able to access a wide variety of resources at all different levels and skills for very little a month. Customer service is extremely responsive.
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Posted 5 months ago
Amazing service on a refund .
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Posted 5 months ago
The team responded to my query quickly and professionally and their communication was clear. I'm really pleased with how my query was dealt with.
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Posted 5 months ago
Excellent customer service. Very quick to reply.
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Posted 5 months ago
Hi there I just want to thank the team for the books we received for the raffle. They will be a great addition and a child may really love this. Many thanks Shannon
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Posted 5 months ago
Too difficult to make sure membership… Too difficult to make sure membership doesn't automatically renew. They're website wasn't designed to enable users to properly manage their subscriptions themselves. (There's no option to cancel or to opt out of renewed subscriptions.) What's more, neither of the links specified in their terms and conditions to contact Twinkl about cancelling worked! (Felt like they really didn't want to make it easy for people to cancel or not to renew memberships.)
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Posted 5 months ago
My subscription issue was sorted out incredibly quickly and efficiently. Thank you Esraa!
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Posted 5 months ago
Took a while to reply to email but did have one in the end, very helpful, let’s just hope I get my refund now. I have used some great resources from twinkl as a TA and not had any issues before this one.
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Posted 5 months ago
called quite literally 90 times in 48 hours requesting a refund Not a single call was answered I emailed probably the same amount of times, nothing.
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Posted 5 months ago
An absolute amazing customer service. The girls were so prompt, efficient and obligingly when helping me with my query. Go raibh maith agaibh
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Posted 5 months ago
They have good resources.
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Posted 5 months ago
They have good resources and are helpful, especially Emilia.
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Posted 5 months ago
Amy was so helpful and corrected my mistake quickly and with no fuss.
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Posted 5 months ago
Emma dealt with a problem I have and she got it moved to the next step very quickly. Thank you!
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Posted 5 months ago
Twinkl is rated 4.8 based on 1,079 reviews