Login
Start Free Trial Are you a business? Click Here

Twinkl Reviews

4.8 Rating 1,420 Reviews
96 %
of reviewers recommend Twinkl

Write Your review

Twinkl 1 star review on 18th December 2025
Kenneth P. Fulcher
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
They're very responsive to your concern. And take actions right away.
Helpful Report
Posted 2 months ago
They made me happy by being very polite, accommodating and understanding throughout the refund process.
Helpful Report
Posted 2 months ago
An abundance of great learning material for all ages and abilities, but also - have to thank customer services (TwinklCares) for their time, attention and amazing support. (My daughter will also thank you when she's older! 😉 ) To elaborate a little, there we extenuating circumstances, but I forgot to attend to my account after setting it to sleep (not pay) for a few months, and TwinklCares refunded what they were able, seeing the record that I had not used the account, and have gone further to help me get the learning support my daughter needs via Twinkl going forwards. What a great company!
Helpful Report
Posted 2 months ago
These are great teaching resources and a valuable platform.
Helpful Report
Posted 2 months ago
Très bon site avec beaucoup de ressources. Service client réactif, même le dimanche, je recommande vivement.
Helpful Report
Posted 2 months ago
Twinkl made me happy because the support team was understanding, patient, and genuinely helpful when I needed assistance.
Helpful Report
Posted 2 months ago
Arvin assisted me with my refund request. He was patient, shared all option available to me.
Helpful Report
Posted 2 months ago
Twinkl offers thousands of great resources for different areas of knowledge and ages. They also offer different versions, translations or Twinkl Create to design it on your own. I want to thank Amelia, who helped and guided me with some resources I needed to create.
Helpful Report
Posted 2 months ago
I spoke to a lady called Kate what an absolute credit to your company she was very pleasant to talk to she was ever so helpful, polite, very knowledgeable has helped very numerous recourses via email I really appreciate everything she has done for me & it took 1 phone call & problem solved if it wasn’t for her I would still be trying to work out what was wrong or just given up entirely thank you so much Kate you seriously are a superstar never stop being you
Helpful Report
Posted 3 months ago
I dealt with Kate, who was extremely efficient and helpful in handling my problem.
Helpful Report
Posted 3 months ago
They have excellent costumer service. They helped me through some concerns and thanks to Arvin everything was sorted out.
Helpful Report
Posted 3 months ago
I accidentally made a payment to the wrong account, and one of the team members, Amelia, kindly helped me resolve the issue. She assisted me promptly and kept me informed through email. I truly appreciate her support and help.
Helpful Report
Posted 3 months ago
I had a great experience. Had some problems with my old account and the payment, they resolve the problem in a verry short time. The comunication was clear, fast and nice. So i thank to twinkle ppl for understainding and help.
Helpful Report
Posted 3 months ago
I had a duplicate account and received a full refund in minutes. Excellently advisor
Helpful Report
Posted 3 months ago
I experienced fantastic customer service after querying a subscription. Alexandra was so helpful and prompt. Such a rarity these days. Thank you.
Helpful Report
Posted 3 months ago
Thankbyou for prompt and excellent service. I love your website
Helpful Report
Posted 3 months ago
Emma un encanto, me solucionó el problema súper rápido
Helpful Report
Posted 3 months ago
Very useful platform. Amazing customer service, Emma really helped me out and went the extra mile to help resolve my query. Thank you once again.
Helpful Report
Posted 3 months ago
Very useful platform. Amazing customer service, Emma really helped me out and went the extra mile to help resolve my query. Thank you once again.
Helpful Report
Posted 3 months ago
Customer service helped me recover my account. Great support from CS assistant named Amayrane
Helpful Report
Posted 3 months ago
Twinkl is rated 4.8 based on 1,420 reviews