“Spoke with a customer service adviser Amayrane today who was incredibly helpful and informative and was able to resolve my query quickly and efficiently. Working on a Saturday afternoon and so pleasant to speak to. Thank you for your help.”
“I’m very pleased with the support I received from the team. They handled my refund very quickly and professionally, and the whole process was smooth and stress-free. I really appreciate how prompt, helpful and courteous everyone was throughout. Thank you to the team for such excellent customer service — I’m very satisfied with the experience.”
“I would always, without a doubt, recommend Twinkl to any educator whether it is a parent, school teacher or private tutor Twinkl is the best helper. If you have any problems their customer care is outstanding particularly from Gemma.”
“I had been dealing with a frustrating problem for days, unsure of what to do next. When I finally contacted Robinson and team, they stepped in with fast, clear, and steady support. They explained everything in a way that made I sense and never made me feel overwhelmed. Their patience and professionalism truly made a difficult process much easier.”
“I would like to thank Amayrane for handling my issue very professionally and calmly. I was being charged double and I had only two months of proof but the Twinkle team was so genuine they refunded me the over paid amount. Thank you Amayrane for taking the initiative to handle this matter smoothly and the team Alexander, Beccy, Jillian and Aloix☺️”
“Amayrane, who assisted me was polite, quick to respond and showed willingness to see that I found the help I needed. They were also kind enough to give me one month free access to my membership after noticing that I hadn't logged into my account for a while.”
“Many thanks to Alyssa! She was very kind and fast. She helped me change my subscription from the account I've lost onto my new account so I can use the resources I need for my children with homework at home and for planning contributions at work! Thank you so much for all your support!”
“Twinkle è una piattaforma di materiale "didattico" ben strutturato e diversificato. Inoltre devo ringraziare l'assistenza di Twinkle per il supporto molto cordiale e professionale, in particolare Beccy, Amayrane e Alexandra.”
“Customer support service very effective and quick. Alexandra solved my problem promptly and effectively in a very short time. Twinkle is a great site, with excellent materials and very helpful staff! Highly recommended”
