“Alyssa and Amayrane were so helpful when I asked for support with switching over email addresses due to moving schools. They also helped investigate an account I was paying for that wasn’t set up with my email, refunding me accordingly. Very prompt, professional and supportive. Many thanks!”
“I always experience 'excellent customer service' with Twinkl.
The response is immediate and the solution too!
THANK YOU for being so customer centric - rare to find these days!”
“I suddenly noticed 2 payments for Twinkl. I contacted the company and received the most incredible help from Becca. It was an error on my part but within half an hour and help step by step with Becca's professional, efficient and awesome help, she sorted it all out. I am so grateful and I know how blessed I was to receive this kind of support. Way to go Becca and team Twinkl.”
“I would like to thank the whole Twinkl Support team, especially Aloix, Hendrika, Amayrane, and Olivia. Everyone was patient, professional, and genuinely wanted to help. They carefully investigated my case, kept me updated throughout the process, escalated it to the manager when needed, and resolved everything with kindness and understanding. I truly appreciate the excellent customer service I received.”
“The customer service I received was absolutely fantastic. Very quick response time and a very satisfactory solution to my problem. Thank you Twinkl!!”
“Today I requested a cancelation and refund due to my new job that does not allow me to use these resources anymore. Twinkle was a great resources while I was a teacher in Caddo Parish, especially for RTI groups. Monica was able to quickly issue me a cancelation and refund. I was grateful for her speedy response.”
