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Twinkl Reviews

4.8 Rating 1,516 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 1 star review on 18th December 2025
Kenneth P. Fulcher
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
“Great customer service. Staff helpful and pro active”
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Posted 2 months ago
“The customer service I received was absolutely fantastic. Very quick response time and a very satisfactory solution to my problem. Thank you Twinkl!!”
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Posted 2 months ago
“Today I requested a cancelation and refund due to my new job that does not allow me to use these resources anymore. Twinkle was a great resources while I was a teacher in Caddo Parish, especially for RTI groups. Monica was able to quickly issue me a cancelation and refund. I was grateful for her speedy response.”
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Posted 2 months ago
“Excellent customer service from Alexandra and Monica. I highly recommend Twinkl for their services and support.”
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Posted 2 months ago
“Excellent customer support over the years that goes above and beyong.”
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Posted 2 months ago
“Very prompt and easy to communicate with.”
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Posted 2 months ago
“Twinkl’s customer support is super fast – they reply in no time at all! 😊 Every single problem I’ve had was sorted out perfectly, no hassle at all. And they even gave me a lovely discount too! Couldn’t ask for better – thank you so much!”
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Posted 2 months ago
“I had a query with regards to a payment that had came out twice in one month … I spoke with Ellie and she very quickly cleared this up with me. I can’t thank her enough for the quick response and professionalism throughout the process. I highly recommend the Twinkl web site as well as its customer service/support”
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Posted 2 months ago
“I spoke to Beccy, Olivia and Joy over email, and they were super friendly and supportive when successfully dealing with my query! Thank you :)”
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Posted 2 months ago
“Heather was amazing! Twinkl are just fantastic!”
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Posted 2 months ago
“They were just kind and honest. Two very easy things to do which a lot of companies cannot achieve - twinkl ticked those two boxes effortlessly. Thank you!”
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Posted 2 months ago
“Hendrika and Alyssa were extremely helpful!”
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Posted 2 months ago
“My queries were resolved quickly and I was very pleased with the outcome. Becky and Kate listened to what I needed and heard me.”
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Posted 2 months ago
“The customer service it was great. They helped me resolve all my doubts and I am especially grateful to Kate who contacted me by email.”
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Posted 2 months ago
“My issue was solved quickly, efficiently and politely. Customer service was excellent. Twinkl went above and beyond. A pleasure to deal with.”
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Posted 2 months ago
“Happy with the resources provide for my son. He use a lot . From my side, I’m glad to have a Customer team then always help ed me with questions or problems. Impeccable service😃”
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Posted 3 months ago
“Twinkl's staff is helpful, understanding and very friendly. They don't mind going the extra mile (or 4 ;) ). Twinkl's staff inspired me as a mom and teacher to first focus on myself and my own children while filling my "own cup" during the school holiday, before I can also fill my school children's cups. Thank you so much Twinkl! You are great!”
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Posted 3 months ago
“Twinkl created the teaching materials exactly as we had envisioned.”
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Posted 3 months ago
“Twinkl has become one of my favorite teaching platforms. The resources are creative, curriculum-aligned, and suitable for different learning levels. It helps me prepare engaging lessons quickly while giving my students enjoyable learning experiences.”
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Posted 3 months ago
“Completely satisfied with the service that I received”
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Posted 3 months ago
Twinkl is rated 4.8 based on 1,516 reviews