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Twinkl Reviews

4.8 Rating 1,209 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 1 star review on 27th January 2025
Jameson Carson
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
Twinki swiftly addressed my request and delivered the needed information, showcasing remarkable understanding and responsiveness. This service level met and exceeded my expectations, leaving a lasting impression.
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Posted 1 month ago
Twinkl have a great range of resources for all year levels across all subject areas. They also have great customer support; Becca today was incredibly helpful and prompt.
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Posted 1 month ago
I would like to thank Alexandra, that helped me with the return of my founds, because I paid by mistake my membership two months in advance. The resources of site are grateful. There is a good educational tool, helpfull for teachers.
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Posted 1 month ago
Amelia at customer services dealt with a problem I was having very quickly and efficiently, top notch customer service.
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Posted 1 month ago
Quick, courteous service
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Posted 1 month ago
Quick response
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Posted 1 month ago
Becca helped with my download issue even though it's a weekend. I's reassuring to know that human support is also available if needed.
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Posted 1 month ago
Very straight forward, helpful and informative. Thank you :)
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Posted 1 month ago
We had an issue with our Twinkl accounts, and the Twinkl Cares team was absolutely fantastic in helping us resolve it. They were quick to respond, extremely helpful, and made the whole process so easy. Their support team is not only efficient but also genuinely kind and understanding. I truly appreciate their professionalism and excellent service. Thank you, Twinkl Cares, for going above and beyond! Highly recommended! 😊✨
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Posted 1 month ago
Best support Trustworthy Customer Care Team
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Posted 1 month ago
Thank you Alexandra for your help! Lots of resources but also lots of emails.
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Posted 1 month ago
I’ve used the website for resources for a few years now to supplement our kids learning. They have great interactive games and the extras are great.
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Posted 1 month ago
I love TWINKL!!
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Posted 2 months ago
Thank you for your support Lauren: professional and super fast
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Posted 2 months ago
I had an issue with the day when my membership money was being deducted from my account as it was not in line with all the other payments. I contacted the Twinkl support team to request a change to be made. Michaela, who assisted me with my request, executed the changes lickety-split and gave me feedback immediately after that and also sent me a link to confirm that I am happy with the changes. I truly appreciate the support team and their eagerness to assist and provide the best feedback and service. Keep this up. :-)
Twinkl 5 star review on 19th February 2025
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Posted 2 months ago
I really appreciate the amazing support I received! Joy was incredibly fast in responding and assisting me. Even though I was told the refund would take a week, it was processed in just 6 hours! Thank you, Joy, for your efficiency and excellent service. Truly impressive!
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Posted 2 months ago
I had an excellent experience with Twinkl's customer support. The team was incredibly friendly, professional, and quick to respond to my inquiries. They handled my request efficiently and ensured that everything was taken care of smoothly. I truly appreciate their dedication to providing outstanding service, making the entire process hassle-free. If you're looking for a company that values its customers and offers prompt assistance, Twinkl is definitely one to trust!
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Posted 2 months ago
Kim helped me enormously today. She was very efficient and I am very grateful that she was able to solve my dilemma so quickly.
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Posted 2 months ago
Very Helpful staff named Rebecca
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Posted 2 months ago
Emma at Twinkl was very understanding about issues I was having with the cancellation of my payment card due to fraud. She made a stressful situation much easier. Thank you.
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Posted 2 months ago
Twinkl is rated 4.8 based on 1,209 reviews