“I asked for a new resource to be made and the Twinkl staff asked for specific details and made the resource within two weeks. It was exactly what I wanted.”
“Absolute scam. I cancelled my account but they continued to take payments for 3 months. Apparently I didn't click through to the very last window of the cancellation - there would have been many. Apparently as I also accessed premium content that day - and there's something in the very small print of the T+Cs that says: “19.1.11 You acknowledge that by accessing premium content, you are waiving your right to a 14-day cooling-off period under regulation 29(1) of the Consumer Contracts Regulations 2013. This means that you will not be entitled to a refund once you have accessed premium content using the Membership Service."
The material they provide is dull and you can find what you want online for free.”
“Really good platform with high quality resources for educators. When support is needed, communication is always there for customers. Really appreciate smooth and productive communication with the support team to address payment problems.”
“I had a very positive experience with Twinkl's customer service today. After mistakenly renewing my subscription, their support team was quick to respond and offered several options for a refund. They processed my request efficiently and provided clear communication throughout the process. I appreciate their professionalism and willingness to help. Thank you, Twinkl!”
“At this moment I can't stop thanking the TheresachinRecovery team cause they helped me recover my money when i thought it was all gone. It all happened based on a review I viewed on how they helped a certain lady recover all her stolen invested capital of 354,000$ which makes me automatically follow up with them and now I am so happy to share their good work to whoever needs it. you can reach them through Email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m & call/whatsapp: + 1 4 3 5 5 0 0 8 3 0 4 for their willingness to help recover my funds despite my case falling short of their basic standard requirement. I now feel reassured that these scammers will begin to hear a hissing sound turning louder everyday; thanks to the TheresachinRecovery”
“Bethan was very helpful and responded to my emails very quickly. I was surprised how quickly the responses were and the outcome was great.
Becca followed up and replied very quickly too.
Bethan and Becca were both very polite and I appreciate their communication skills.”
“I made a big mistake regarding a payment issue, and GEMMA is very swiftly and efficiently helped me to correct my error. She gave me options to choose from with regards to a refund, and I was able to choose the option that best suited my needs. i hope they could give it back in the days they said.”
“I made a big mistake regarding a payment issue, and Kate very swiftly and efficiently helped me to correct my error. She gave me options to choose from with regards to a refund, and I was able to choose the option that best suited my needs.”
“THEY WERE VERY HELPFUL!
I was facing a technical problem; when I tried to work on that issue alone, not only did it take me hours to try and figure it out, I ended up not knowing what to do and got really stressed. When I contacted twinklhelp they reassured me to help me and were so considerate, I seriously have never dealt with a better experience. Thank you Twinkl! 😊”
“I had an email regarding my renewal and not receiving a planner. Within a day I had a response from Ellie and everything was dealt with extremely swiftly and very satisfied with her response. I've used Twinkl for a long time. Great site and amazing customer service. You couldn't really ask for more.”
