“My account is set up in Northern Ireland and I was working on planning while in Republic of Ireland and I was locked out of my account.
I contacted Twinkl and Becky responded very promptly and efficiently.
I was then able to sign into my account again.”
“They make it impossible to cancel your subscription directly on their site. It keeps you on a loop and doesnt go through the cancellation. The only way to do it is to contact them through email.”
“Twinkl admin, especially Carmen who assisted me to understand the various subscriptions and was very understanding and accomodating to my financial status. Their resources are fantastic and admin reply quickly to any queries you may have. Highly recommend.”
“I needed to get in touch regarding my renewal as I go on maternity leave at the start of the new school year so I won't need to renew. Kim quickly got back to me, letting me know how long I have left on my subscription and reassuring me that it won't auto renew until I get back on touch with twinkl.”
“I was having some issues trying to reset my password and the Twinkl team were exceptionally helpful - they eventually sent me a temporary password, which allowed me to regain access to my account and create a new one. The team were friendly and professional and managed to sort out a problem I had been struggling with for days.”
“I really love ALL the worksheets on Twinkl. I make use of many of them in my classroom throughout 5 levels in LSEN high school. These are of big help since the THEME of most comprehension tests (AFRIKAANS) on their scholastic level is not fitting for a 14 - 18 year old. With TWINKL I have interesting subjects i.e. comprehension about Roald Dahl etc. Specially the DIFFERENTIATED comprehension tests. It is about the same theme, but done in various difficulty levels. I use these in ONE class with the different levels in one class. I also sommer use other subjects i.e. geography for comprehension tests in AFRIKAANS as well!”
“I had a query regarding my membership and my impending maternity. I had a response to my email in under an hour from Michaela which was very clear and explained my options and what I needed to do step by step. Very satisfied and grateful. Thank you Michaela.”
