“Hi there I just want to thank the team for the books we received for the raffle. They will be a great addition and a child may really love this.
Many thanks Shannon”
“Too difficult to make sure membership…
Too difficult to make sure membership doesn't automatically renew. They're website wasn't designed to enable users to properly manage their subscriptions themselves. (There's no option to cancel or to opt out of renewed subscriptions.) What's more, neither of the links specified in their terms and conditions to contact Twinkl about cancelling worked! (Felt like they really didn't want to make it easy for people to cancel or not to renew memberships.)”
“Took a while to reply to email but did have one in the end, very helpful, let’s just hope I get my refund now.
I have used some great resources from twinkl as a TA and not had any issues before this one.”
“The resources on Twinkl are amazing, I am a KS3 Learning Mentor so need a wide range of resources, Twinkl never disappoints. When I have any issues, like being locked out of the account, the help and support I have received has been prompt and extremely helpful, Kate was amazing.”
“Great customer service, fast to get back to you!
I always find what I need, and it lines up with our Curriculum.
There are so many useful and creative resources, time savers! :)”
“Twinkl has high quality resources that are useful for reinforcing the learning that we are doing in the classroom.
I really like the powerpoints which I have used in my classroom for consolidating learning and for introducing new lines of inquiry and concepts.
Earlier in the year, I asked the Twinkl team for specific learning material which they were able to do for me in a timely manner and was exactly what i needed. I couldn't have made such a quality resource myself.
Recently I have utilised the report AI tool for the first time. Whilst I like to write my own report comments, this tool was perfect for getting some ideas for enhancing my comments. I have ended up using many of the comments created which has been a massive time saver.
Twinkl is a resource I am happy to recommend.”
“I recently had a wonderful experience with Twinkl. Their team is incredibly approachable and always ready to help. I was impressed by how quickly they took action on my requests. Their prompt and efficient service made my experience with Twinkl truly exceptional. I highly recommend them!”
“The customer service was amazing, they were very understanding and recommended different solutions to help me. I felt they actually cared about customer rather than collecting money.
Brilliant site and amazing customer service! Thank you”
