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Twinkl Reviews

4.8 Rating 1,209 Reviews
95 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 1 star review on 27th January 2025
Jameson Carson
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
The resources on Twinkl are amazing, I am a KS3 Learning Mentor so need a wide range of resources, Twinkl never disappoints. When I have any issues, like being locked out of the account, the help and support I have received has been prompt and extremely helpful, Kate was amazing.
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Posted 10 months ago
Great customer service, fast to get back to you! I always find what I need, and it lines up with our Curriculum. There are so many useful and creative resources, time savers! :)
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Posted 10 months ago
I was really delighted to get your support in this struggling time and my case was solved so quick
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Posted 10 months ago
Twinkl has high quality resources that are useful for reinforcing the learning that we are doing in the classroom. I really like the powerpoints which I have used in my classroom for consolidating learning and for introducing new lines of inquiry and concepts. Earlier in the year, I asked the Twinkl team for specific learning material which they were able to do for me in a timely manner and was exactly what i needed. I couldn't have made such a quality resource myself. Recently I have utilised the report AI tool for the first time. Whilst I like to write my own report comments, this tool was perfect for getting some ideas for enhancing my comments. I have ended up using many of the comments created which has been a massive time saver. Twinkl is a resource I am happy to recommend.
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Posted 10 months ago
I recently had a wonderful experience with Twinkl. Their team is incredibly approachable and always ready to help. I was impressed by how quickly they took action on my requests. Their prompt and efficient service made my experience with Twinkl truly exceptional. I highly recommend them!
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Posted 10 months ago
The customer service was amazing, they were very understanding and recommended different solutions to help me. I felt they actually cared about customer rather than collecting money. Brilliant site and amazing customer service! Thank you
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Posted 10 months ago
I have a query on our membership but Twinkl are looking into it promptly for us. Friendly customer support who were very keen to help!
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Posted 10 months ago
I enjoyed the variety of materials
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Posted 10 months ago
Super quick in resolving an issue I had with my email adress.
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Posted 10 months ago
Emma was amazing with helping me resolve a problem I had. Brilliant customer service
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Posted 10 months ago
Customer service is tops! And, their follow up is exceptional!
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Posted 10 months ago
Thank you Heather for successfully sorting out the problem I had updating my email and for kindly extending my subscription when you realised I hadn’t used Twinkl for a few months. Excellent service!
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Posted 10 months ago
Jillian and Carmen were able to solve my membership problem very quickly and could not praise the customer support more! Thank you!
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Posted 10 months ago
Kerry assist me patiently and fast.
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Posted 10 months ago
he team support is really excellent. I really love the way they addressed my problems.
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Posted 10 months ago
The Twinkl Team have out done themselves! I requested a resource to be made using a Bible story topic and they did justice to the pictures and story!! Thank you for being so open to suggestions! The Day the Sun Stood Still https://www.twinkl.co.za/resource/the-day-the-sun-stood-still-t-re-1716454709
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Posted 10 months ago
Emma was really helpful in the process of giving me my refund back for a subscription option which was incorrect. I was really stressed out and her prompt reply calmed me down.
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Posted 10 months ago
I am completely impressed with their professionalism and customer services. Had a payment query that needed sorting out, both Samuel and Beccy operated with empathy and sorted out the problem in no time. Thanks for your help. Keep up the great service!
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Posted 10 months ago
Morning, I had a lovely lady named Charlotte help me with my concern. Thank you for your help today. Christina
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Posted 10 months ago
Potrzebowałam przedłużyć wstrzymanie subskrypcji i udało się, bardzo polecam 😊
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Posted 10 months ago
Twinkl is rated 4.8 based on 1,209 reviews