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Twinkl Reviews

4.8 Rating 1,211 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 1 star review on 27th January 2025
Jameson Carson
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
I was really impressed with the level of customer service: incredibly prompt and really helpful.
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Posted 2 months ago
Great company, gives personal support quickly and beautifully. Lots of fab worksheets for lots of levels. A great help.
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Posted 2 months ago
Sarah has helped me out with my accounts this morning. She has been so very helpful and sorted out with complete ease and understanding. Thank you
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Posted 2 months ago
Pause of tuition I had to pause my tuition due to a serious operation and follow-up treatment. Twinkl were very helpful and paused my tuition until I felt able to resume work again! Excellent service!
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Posted 3 months ago
I had a lovely lady by the name of Kate help me with my issue and it was dealt with quickly and efficiently. Very Happy with the service and would recommend.
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Posted 3 months ago
They made learning easy for me and were quick to respond when contacted. Ilove you
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Posted 3 months ago
Kate dealt my issue immediately . Problem sorted instantly. Great customer service
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Posted 3 months ago
Rebecca from Twinkl provided me with a very helpful and easy to understand solution. And Rebecca responded quickly to the questions I asked. I really appreciate how Rebecca and the rest of TwinklCares respond to visitors in a very friendly and kind manner. The response from TwinklCares made me not hesitate to ask. They are very friendly and never run out of solutions and ideas to help Twinkl visitors. Thank you so much for helping, I really appreciate that.
Twinkl 5 star review on 21st January 2025
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Posted 3 months ago
Emma from twinkl support team have really helped me a lot, Emma explain me in such a good and easy way that it helped me with what I needed to know. Thank you Emma for your help and support, I really appreciate ☺️. Vaishno 😊
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Posted 3 months ago
Very quick resolution!!! Thanks a lot for your help, Joy and Emma!
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Posted 3 months ago
Thanks for your help Heather and Ellie. Great customer service!
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Posted 3 months ago
When I was teaching my grandchildren ESL it was very helpful. I no longer need that help but that does not stop me from showing my appreciation. In addition, the staff has always been helpful. This time both Megan and Bekky were very hepful.
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Posted 3 months ago
All were really kind! Thank you for your help.
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Posted 3 months ago
They gave me a quick and satisfactory response.
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Posted 3 months ago
Twinkl team members Reece and Kayla were very helpful and kind with helping me to resolve my request about subscription
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Posted 3 months ago
Twinkl has been extremely user friendly and the support team has been very helpful. When I needed an immediate refund to take place, Arvin, from twinkl customer care was there to promptly support me! Thank you to Arvin and the rest of the team!
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Posted 3 months ago
Becky & Megan were a great help. Their response was super quick and sorted out just as quick. Thank you.
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Posted 3 months ago
I had issues trying to cancel an account but the administrators that helped me were quick to reply and dealt with it very efficiently.
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Posted 3 months ago
I was awake in the small hours and decided to plan some events for the library where I work- no point wasting time! I couldn't manage to renew my membership. I emailed customer services, and to my surprise, got a reply from Arvin, even though it was 4 30 a.m.!! He looked into it all, sorted out the problem, and even gave me a free month until the next direct debit goes out. What an amazing service! I used Twinkl as a teaching assistant and have used it loads In library services too- it can't be beaten for ideas, resources, and overall value! Thank you Twinkl!
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Posted 3 months ago
The products that are listed in this website is fully in line with South Africa's CAPS and is such a massive help for teachers. Easy to download and use immediately in class
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Posted 3 months ago
Twinkl is rated 4.8 based on 1,211 reviews