Twinkl Reviews

“ A very efficient service-quick to respond and resolve an issue. ”

“ Excellent range of resources. Excellent customer service. I had a free trial for a month and then cancelled but was charged a monthly fee by mistake. When I questioned it the customer service team could not have been more helpful! Resolved it for me instantly. ”

“ Amelia dealt with my query very quickly. I was updated at each stage whilst my query was being looked. Amelia was very understanding. Customer service provided was outstanding. Thank you I highly recommend Twinkl! ”

“ I’ve been using Twinkl for a while now, and I truly appreciate the quality of their resources — they’re creative, engaging, and save me so much time when preparing lessons. Recently, I had a small issue with my subscription, and the support team handled it very professionally. Overall, Twinkl is an amazing platform for teachers, and their customer service is just as great as their educational content! ”

“ Excellent customer service support from Amy Cares. Efficient, helpful and very pleasant to deal with. Thank you! ”

“ It’s rare to find such genuine and thoughtful service these days. ”

“ I was looking for Alphabet Displays in the shape of the sound of that letter, e.g., c - cat. I couldn't seem to link it. Laura from customer service sent me links to the resources and I'm so happy. I also found other crafts, worksheets and flashcards to use as well. ”

“ Heather and Kate were able to reorganise my membership, apply discounts and freeze my start date so that this worked alongside my work commitments. All this was done promptly. Confirmation emails were sent out detailing all the changes we had agreed upon. This is a great example of what customer service should be. Twinkle is always there when I need resources for my students. Thank you so much, Ana 🤩 ”

“ Excellent customer service from Gemma at Twinkl. Gemma dealt with my request extremely quickly and efficiently. Gemma also acknowledged an error made by a bot and apologised for that. Thank you so much for help today! It made such a difference. ”

“ Big thanks to Twinklcares@ I recently requested a refund and was amazed at how smooth and hassle-free the whole process was. 🙌 Their support team guided me step by step and made sure I got my refund without any stress. 💯 👏 Quick response, professional assistance, and a truly customer-first experience! Highly recommended for anyone looking for reliable service. 🌟 ”