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Twinkl Reviews

4.8 Rating 1,211 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
Twinkl 5 star review on 2nd July 2024
Alexandra Melnic
16
Anonymous
Anonymous  // 01/01/2019
Ma situation a été prise en compte rapidement et j'ai été remboursée promptement.
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Posted 1 year ago
The support customer centre is excellent, prompt and try to resolve any issue in an instant. Liam was very helpful and polite. A+ service !!!
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Posted 1 year ago
Customer service was very helpful in helping me with an unexpected payment and refund in particular Emma and Hannah.
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Posted 1 year ago
Twinkl is a really supportive and kind company . They have gave me an inspiration from all their work . I enjoyed twinkl so I would reccommend people to use it too . Really thank you to the twinkl company .
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Posted 1 year ago
Muchas gracias a Jillian, Lisa y Liz, que dieron seguimiento a mi situación. El servicio de atención a clientes de Twinkl es rápido, efectivo y amable. Maravilloso!!! 👏 Mil gracias!! 4 años contenta con el material que encuentro, los cursos y diplomados!!!
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Posted 1 year ago
I am so pleased with the quick and effective feedback received from the team at Twinkl with respect to processing my refund. Alison, Amy and Heather have all been wonderful, so helpful and knowledgeable! I appreciate the exceptional customer service! Thanks again 😊
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Posted 1 year ago
I ran an after school program and the resources provided by Twinkl made my program so fun and enriching for the kids. When I left that position I forgot to cancel my membership. The customer service and understanding I received was extraordinary. I talked to a real human that answered all my questions and helped me with professionalism and kindness. Can’t say enough good things about this website!
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Posted 1 year ago
As a teacher and grandparent, I visit many websites for resources which I feel will be the perfect combination of learning and engagement. Twinkl is superlative in age appropriate materials that are creative and expand a child’s ability to reinforce what they are learning. Twinkl amplifies what I am teaching in the most artistic and effective way. I reached out recently and the response was immediate and so warm and friendly. This is a company that puts the education of children their highest ideal and also provides the goal standard of customer service. Thank you for all the great work you do - it certainly helps make teaching a joy.
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Posted 1 year ago
Jillian was a wonderful help with working out my account. I was confused, and she took the time to help me understand it. appreciation and gratitude Thanks, Twinkle Team!
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Posted 1 year ago
Me han ayudado mucho una chica llamada Amy, ha sido muy amable y eficaz
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Posted 1 year ago
Timely replies and resolution
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Posted 1 year ago
Very nice company with lovely teaching resources. I will be happy to recommend it.
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Posted 1 year ago
Quick and helpful to resolve a problem with multiple accounts.
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Posted 1 year ago
I would like to commend Twinkle for their amazing customer support! They were so prompt and efficient in handling my request. It was so good to be able to communicate with real people who cared enough to listen. Their teaching resources are highly recommended to engage students at any level or ability. Thank you Twinkl!
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Posted 1 year ago
I think that Twinkl is pressuring you to pay and to add your credit details.
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Posted 1 year ago
I wanted to thanks for customer’ service’s assistance in processing my refund request. I am grateful for the prompt and understanding response to my situation. Additionally, I would like to commend the quality and richness of the resources available on the Twinkl website.
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Posted 1 year ago
Carmen, Heather, Hannah and the team at twinkl were very understanding of my issue and resolved it quickly. They replied quickly and the refund has already been issued - for which I am most grateful. The customer service was excellent. Thanks to you all 😊
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Posted 1 year ago
I was delighted at how my query was dealt with. Amy solved my problem efficiently and courteously.t
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Posted 1 year ago
I'm so impressed with this website. The fact that it has some free learning material for some of us whom are not able to afford the paying option at the moment, is much appreciated. Also thank u to Laura for your frienly nature.
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Posted 1 year ago
As a new member, I was glad to receive answers to my inquiries about resources I need for my students. Thank you
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Posted 1 year ago
Twinkl is rated 4.8 based on 1,211 reviews