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Twinkl Reviews

4.8 Rating 1,079 Reviews
95 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
Twinkl 5 star review on 2nd July 2024
Alexandra Melnic
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 1 star review on 26th July 2023
Carolyn
12
Anonymous
Anonymous  // 01/01/2019
Great customer service. Thanks to Heather and the finance team..
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Posted 4 months ago
Excellent customer service, problem was solved quickly and efficiently.
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Posted 4 months ago
They offered me a free month so I signed up and next minute I see a charge on my credit card from them! Scammers! They refused to acknowledge their mistake and refused to refund the money they stole from me.
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Posted 4 months ago
Alison was amazing help for me when I contacted support for some advice. Responses were super quick and helpful. Best customer service!
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Posted 4 months ago
Excellent customer service!
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Posted 4 months ago
I emailed with a problem about multiple accounts which I could not delete/erase/resolve and an answer came within minutes with a clear outline of what could be done. I agreed and the problem was solved quickly, courteously and satisfactorily by Alexandra
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Posted 4 months ago
Alexandra was able to assist me very well and was very responsive to emails
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Posted 4 months ago
Twinkl has always been flexible and helpful and a lot more. This page won't suffice how they are my go to website for my resources. They are patient and would give you the best.
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Posted 4 months ago
Received excellent customer support when needed and the resources are great too!
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Posted 5 months ago
Fraud beware of the site deducted AED 506 without my approval.Don't give your account details.
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Posted 5 months ago
I mistakenly made an error and Alexandra was helpful, quick and efficient. Fantastic customer service.
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Posted 5 months ago
Twinkle is an amazing resource. The customer service has been exceptional.
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Posted 5 months ago
Great ressources for teaching ! Customer care - Beccy- is very helpful ! Thanks !
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Posted 5 months ago
Great variety and helpful staff
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Posted 5 months ago
I am so glad that Alexandra came through and answered my question of when to receive my planner. I am also glad that I will be receiving an email to alert me of the arrival of the planner at my door. Thank you very much! 😊👌📘
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Posted 5 months ago
Great resources, friendly and very helpful customer services
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Posted 5 months ago
Reece was really helpful and solved my problem. Your chat bot is fairly useless
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Posted 5 months ago
Very helpful with me and resolved the problem
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Posted 5 months ago
Twinkl - primul gand atunci cand esti in lipsa de timp si situatii de criza! Profesionalsim si promptitudine sunt caracteristici predominante de la inceput pana la incheierea oricarui tip de relatie/etape. Recomand!
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Posted 5 months ago
I canceled during a “totally free” trial period and could not find any useful material so I canceled; received a cancellation email from Twinkl saying they’re “sad to see me go.” The following month, they charged me $9 for no reason. I had to dispute the bogus charge and close my credit card account. Miserable MFers.
Twinkl 1 star review on 4th July 2024
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Posted 5 months ago
Twinkl is rated 4.8 based on 1,079 reviews