Two Step Performance Reviews

Name: Two Step Performance
Address: 1106 Industrial Park Drive, Clinton
Rating: 4.72

4.7 Rating 761 Reviews

93 %

of reviewers recommend Two Step Performance

4.7

Based on 761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipment was 1 week late and the product felt very cheap and flimsy. I feel that the money I spent on the product was not worth the price. I ended up throwing it in the trash because it was just difficult tow work with the product. Wasted money and wasted time”

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Posted 1 year ago

“this products feels very cheap and low quality for the price. it should be priced at $30 shipped for what it is.”

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Posted 1 year ago

“Hi I bought a ktuner and it didn’t come preloaded with the stage 1 tune I selected. Please help”

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Posted 1 year ago

“The customer service is substantially lacking when compared to other similar businesses in this market... the lack of a quick phone call option is a significant drawback that could easily be rectified.”

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Posted 1 year ago

“Wish there was more support for your ktuner. There's no exact directions anywhere figure out how to use it. Now it's just a really expensive paperweight.”

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Posted 1 year ago

“My package was delivered, but not to the right address. I had to drive almost 2 hours to pick it up. For a chrome delete kit. Woulda just used electrical tape at that point.”

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Posted 1 year ago

“Delivery was very fast and the tuner is great... But 3 days after delivery I still have not received my stage 1 tune.”

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Posted 1 year ago

“Very pleased with the customer service . Not pleased with an order that had a 2-4 week wait period to recieve the item way later.”

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Posted 1 year ago

“Had good response from the lady I was emailing with. Just took forever for my parts to come in and I was without a car for over a month”

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Posted 1 year ago

“Fast shipping and good price but I still don’t have my tune. Should have sent it over before the ktuner got here, or have a place for me to download it.”

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Posted 1 year ago

“Printed a bad shipping label. Caused confusion so not a great review. Mistakes happen. Quality control helps these problems. Had to contact company. Nobody knew where my package was Finally got it days after I was told it was delivered. .”

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Posted 2 years ago

“Picture of grille on website doesn't match the actual product. A bit disappointing.”

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Posted 3 years ago

Two Step Performance is rated 4.7 based on 761 reviews