“One Call renewal was more than expected this year and didn't quite understand renewal notice which stated price was the same. Quick online chat and all was explained by RB3 and also she was then able to review and provide me with a quote which meant that I could stay with One Call for all my financial requirements”
“The ladies on the Live Chat were extremely helpful, especially as we kept losing contact during the transaction. (Not their fault!) They were able to find me a much cheaper quote than that given in my renewal quote and also beat that of some other websites. Very pleased. Please thank them for me (Rebecca B and Charlotte)”
“I was most impressed with the help re my Claim from Lucy
on my Reference P57323786 on 24 February who approved my claim and said a cheque for £300 would be with me between 3-5 days now weeks later still no cheque.
Peter Goodson”
“Customer service operator was clear and professional in providing information and responses to my questions. No queuing involved and would recommend to family and friends.”
“I renewed by Buildings & Contents Policy through lr7 today. I informed her that I had been offered a much lower price policy quote than the one she quoted. She worked her magic, however, and got my quote down to a much more acceptable level. This still included everything that I wanted on my insurance policy. Thank you lr7.”
“I took out my policy through One Call Insurance. I was assisted by PT1 who was very thorough and professional throughout. I am very pleased with the help I received and yes, I would recommend One Call Insurance to others.”
“I was a new customer and the girl who helped me was very helpful that i took out a policy through onecall insurance.
She was very professional and helpful in every way.
My policy starts on the 22nd od December.
I would happily recommend one call.
Mike Cook
Dunfermline”
“I had a query and spoke to Amber. She sorted my query efficiently,
professionally, and I felt I was treated with politeness and friendly
Service.
Thanks One Call for for being user friendly!”
