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Tyler's Reviews

4.6 Rating 689 Reviews
90 %
of reviewers recommend Tyler's
4.6
Based on 689 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
I was able to find 2 jackets that were unavailable at the store. I also received good customer support.
Helpful Report
Posted 1 year ago
I love shopping at Tyler's in The Woodlands. The staff is always friendly and helpful. I recently ordered some Christmas items online and the shipping was fast.
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Posted 1 year ago
Excellent service. My orders have arrived in due time and all packed very well. Thank you for a great job!!
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Posted 1 year ago
Thanks so much , perfect
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Posted 1 year ago
Absolutely terrible. They market a different pair of shoes than the ones they send you. Their customer service sucks. They blame you for the coloring appearing different in person not on the fact they send you a completely different shoe. They also refuse to accept responsibility. Could not suggest this company less.
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Posted 1 year ago
Will definitely purchase from Tyler's again!!!! I received awsome communication every step of my order. Even received it sooner then expected!!!! Thank you so much for the awesome service!!!
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Posted 1 year ago
Love this shop! Love their brand!
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Posted 1 year ago
I ordered a gift card on line. I wanted an actually gift card but instead received an E card. Not what I wanted to give as a gift.
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Posted 1 year ago
I paid quite a bit extra for the expedited shipping but did not get the package in an expedited fashion. It took them over 48 hours to even ship it. Bummer. It was a gift and I missed the opportunity to give it.
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Posted 1 year ago
Product was as advertised and was delivered on time.
Helpful Report
Posted 1 year ago
Tyler’s customer service is amazing. I had a missing package and was worried that I would not receive it. I emailed their customer support and they responded immediately with a replacement order. I was very thankful. Will definitely be shopping here again in the future.
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Posted 1 year ago
Very quick service. thank you
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Posted 1 year ago
This was my first order placed online. It contained gift items for Christmas and though the recipients haven't received the items yet, I am pleased with the quality of the products and the timely arrival of the package.
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Posted 1 year ago
I am very pleased with my purchase from Tylers online. It arrived quickly and boxed neatly. I would order from Tyler's again.
Helpful Report
Posted 1 year ago
The website was easy to browse by price, had a great selection of smaller gifts in addition to the shoes I was seeking, and my items came quickly! My only complaint is that my lip balm holder (specifically the part that connects the holder itself to the keyring) completely unraveled within one week of use, making it un-usable now. I’m super disappointed because I was really excited about this little gadget and was about to show it off to a friend when I realized it had unraveled! Otherwise, my Girl Gang stickers look great and the Reef sandals are super cute and comfy—I get tons of compliments on them.
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Posted 1 year ago
Had exact item I was looking for!
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Posted 1 year ago
In the purchase of my first HOKA, & fist time purchasing from Tyler’s TX., I will never purchase from Tyler’s TX again. I received my HOKA & returned the next day, & was charged ‘restocking’.
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Posted 1 year ago
Fast service and delivery! Happy with my purchase! Thank you!
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Posted 1 year ago
If I could give Tyler's 10 stars, I would! They went way above and beyond to help me find an item I wanted to give as a birthday gift. When the item was not available for me to order online, I called customer service. They located a pair in one of their stores, and shipped them to me! Outstanding and friendly customer service!! Thank you, Tyler's staff! You all are the best!!!! **********
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Posted 1 year ago
Cute Pair of Green Sunglasses
Tyler's 5 star review on 30th August 2023 Tyler's 5 star review on 30th August 2023 Tyler's 5 star review on 30th August 2023
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Posted 1 year ago
Tyler's is rated 4.6 based on 689 reviews