Tyler's Reviews

Name: Tyler's
Address: 7434, North Lamar Boulevard, 7434, North Lamar Boulevard, Texas
Rating: 4.64

4.6 Rating 658 Reviews

90 %

of reviewers recommend Tyler's

4.6

Based on 658 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Tyler's 5 star review on 30th August 2023

Kathy Manfra

Marjorie Levene

Anonymous

Anonymous // 01/01/2019

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“CUSTOMER SERVICE WAS EXCELLENT. AT FIRST I WAS TOLD THE ITEM I ORDERED WAS OUT OF STOCK BUT SHORTLY THEREAFTER I RECEIVED NOTICE THAT IT COULD BE DELIVERED. VERY PLEASED WITH FOLLOWUP AND ATTITUDE OF CUSTOMER SERVICE REP. I'M IN THE NORTHEAST SO THE SOUTHERN HOSPITALITY WAS A PLEASURE”

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Posted 11 months ago

“Being from MA, I had never heard of Tyler's and I was nervous to order, but it was the only place I could find that had the boots I wanted. I'm VERY happy with their online store - they shipped super fast and I will definitely check here first for similar items.”

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Posted 11 months ago

“I was sent the incorrect bag. Instead of the duffel I received a backpack. I took it into the Tyler’s store here in Dallas and they processed the refund. Overall I like Tyler’s a lot and they were nice at the store but it could have upset my daughter had I not opened the box before her birthday.”

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Posted 11 months ago

“I ordered a Texas cap and I received an Austin one instead. It was disappointing .”

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Posted 11 months ago

“Purchase was for a Christmas gift. She said the pustolas she wanted were not available. Wrong! Tyler’s had them!”

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Posted 1 year ago

“Very helpful employee named John in Austin - with an e-mail gift certificate that was not getting delivered to the recipient 👍”

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Posted 1 year ago

“My daughter loves her sweatshirt! It arrived quickly. Thank you Tyler’s!”

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Posted 1 year ago

“Perfect and had exactly what I was looking for.”

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Posted 1 year ago

“Great shop. Quick service, quick reply from customer service.”

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Posted 1 year ago

“Tyler's customer support is phenomenal! I shopped late for a Christmas gift and needed to make sure I could get it shipped on time. The gentleman I spoke with was very polite, courteous, knowledgeable and made sure I was taken care of. Not only did it ship the same day, I was not charged extra for expedited shipping. Thank you for making sure my gift showed up on time.”

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Posted 1 year ago

“Ordered for a Christmas present 7days before Christmas…shoes arrived just in time!! And y’all had the best price for that shoe! Will definitely be shopping here again!”

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Posted 1 year ago

“Three days before Christmas, I realized I forgot to order one of the items on my son’s Christmas list. I tried to purchase on the link he sent me, but the item was out of stock. I “Googled” the item and Tyler’s in Texas popped right up, showing the item in stock. Not only was it in stock, it was the exact color and size my son wanted. I ordered it online, knowing full well it would not arrive before Christmas. I live in California. I was so surprised to get an email later the same day, informing me that the item already shipped out. I received the item the morning after Christmas, much to my delight! It was fun to wrap it up and have an extra gift to give out the day after Christmas. Thank you Tyler’s for your incredible service!”

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Posted 1 year ago

“Product and delivery were great! Thank you.”

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Posted 1 year ago

“This was my first time ordering from Tyler's. The shirt jacket I ordered for my husband was exactly what he wanted. They got the item shipped out quickly! Will definitely be ordering again.”

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Posted 1 year ago

“I don't shop here, but I buy gift cards for my niece She really likes the store a lot, Talking on the phone with TYLER 'S The person who I was talking to was awesome and really nice, and polite I like to do business with these people Thanks”

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Posted 1 year ago

“Great quality and fast ship Perfect transaction!”

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Posted 1 year ago

“All employees were very friendly and helpful. Store was organized and clean. We were there to make an exchange and the young man in the shoe section was a great help! We were in and out in no time and always have a great experience at the southlake Tyler’s!”

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Posted 1 year ago

“Very easy to order & prompt delivery, even so close to the holiday”

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Posted 1 year ago

“Transaction was good and smooth.”

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Posted 1 year ago

“Thankful you had item in stock and shipped quickly.”

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Posted 1 year ago

Tyler's is rated 4.6 based on 658 reviews