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Tyler's Reviews

4.6 Rating 615 Reviews
90 %
of reviewers recommend Tyler's
4.6
Based on 615 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
The website was easy to browse by price, had a great selection of smaller gifts in addition to the shoes I was seeking, and my items came quickly! My only complaint is that my lip balm holder (specifically the part that connects the holder itself to the keyring) completely unraveled within one week of use, making it un-usable now. I’m super disappointed because I was really excited about this little gadget and was about to show it off to a friend when I realized it had unraveled! Otherwise, my Girl Gang stickers look great and the Reef sandals are super cute and comfy—I get tons of compliments on them.
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Posted 11 months ago
Had exact item I was looking for!
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Posted 11 months ago
In the purchase of my first HOKA, & fist time purchasing from Tyler’s TX., I will never purchase from Tyler’s TX again. I received my HOKA & returned the next day, & was charged ‘restocking’.
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Posted 1 year ago
Fast service and delivery! Happy with my purchase! Thank you!
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Posted 1 year ago
If I could give Tyler's 10 stars, I would! They went way above and beyond to help me find an item I wanted to give as a birthday gift. When the item was not available for me to order online, I called customer service. They located a pair in one of their stores, and shipped them to me! Outstanding and friendly customer service!! Thank you, Tyler's staff! You all are the best!!!! **********
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Posted 1 year ago
Cute Pair of Green Sunglasses
Tyler's 5 star review on 30th August 2023 Tyler's 5 star review on 30th August 2023 Tyler's 5 star review on 30th August 2023
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Posted 1 year ago
Love Tyler’s shirts! They make up half my wardrobe and half many different color combinations.
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Posted 1 year ago
I had a wonderful first shopping experience with Tyler's. I was searching for a specific North Face backpack in a specific color for my 7th grader's first day of school. Of course, I was last-minute in my search. Tyler's came in clutch with 1-3 day delivery, getting the backpack to us the day before school started. After I placed the order, I called customer service to get some reassurance on my purchase because I was previously unfamiliar with Tyler's. The online orders associate was SO kind and SO helpful. He tracked my order in your system and assured me that it should arrive to us in time. And it did! I will certainly shop with Tyler's again!
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Posted 1 year ago
We purchased one shirt in store and request a o order a another, as it wasn't available in the size we needed in-store. Instead of receiving the shirt we ordered, we received the same shirt we purchased in store. I've contacted Racquet and Jog in Tyler twice in an attempt to get directions to begin a return, but the manager is never in when I call, and no one has returned my call. I don't live in Tyler, so I need mail order directions, and our 30 day return time period is up soon. Incredibly poor customer service, especially given the money we spend. I'm going to have to waste a half day driving back to return a shirt that we didn't order.
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Posted 1 year ago
Speedy delivery!
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Posted 1 year ago
Shirt was as described and arrived quickly
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Posted 1 year ago
My shoes came in fast and great price!
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Posted 1 year ago
Was looking everywhere for the jurassic park sunglasses. Tyler’s came up on an internet search, I had heard about them but didn’t know all the different stuff they sell. Awesome local store!
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Posted 1 year ago
I bought my 2nd pair of On Clouds from Tyler's. Their customer service is outstanding and I was able to use my Military discount. I'll be a repeat customer, thank you
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Posted 1 year ago
Great product, just as advertised!
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Posted 1 year ago
Wonderful service and fast shipping.
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Posted 1 year ago
Love the tee's !! they are soft and comfy!!
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Posted 1 year ago
Fast shipping and great service.
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Posted 1 year ago
The shoes were in New condition and arrived to CA from TX fast enough. Seems like a cool business
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Posted 1 year ago
first time purchasing. ya did just fine. would order from you again. thank you.
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Posted 1 year ago
Tyler's is rated 4.6 based on 615 reviews