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Tyler's Reviews

4.6 Rating 661 Reviews
90 %
of reviewers recommend Tyler's
4.6
Based on 661 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Ordered several gift cards and they came super fast!!
Helpful Report
Posted 3 years ago
Very happy ordering from Tyler. Products are great and delivery was on time.
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Posted 3 years ago
Speedy service! I ordered the wrong size boot (as a gift), found out it was wrong after it had shipped. Called customer service and a very nice gal told me I could return them for a full refund as long as they’re received by January 31. The correct size came within a few days of reordering. Much appreciated!!
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Posted 3 years ago
Shoes were great. Granddaughter loved them for her birthday. Several delays in delivery. Wishing you would use different shipping vender. FED-X in our area is awful.
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Posted 3 years ago
I never received my order :/
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Posted 3 years ago
The zipper already fell off the jacket I ordered. My kid wore it once.
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Posted 3 years ago
I wanted to buy a pair of Ugg Boots for myself and went to the Uggs site. I received a notice from Capital One Shopping that Tylers had them for $10 cheaper. I went to the site and ordered the boots I wanted. I got them cheaper and quicker than I would have if I had bought them from Ugg. I was kept updated on the shipping and when they were delivered. They were delivered in perfect condition. I couldn't be happier with the service I received and will purchase from them again.
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Posted 3 years ago
First time using this company. Email communication regarding order was good and delivery was quick. This order is a Christmas gift for someone, so I cannot comment about fit, but it did arrive in good condition.
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Posted 3 years ago
I was looking for a specific Yeti hoodie that was going to be the perfect gift for my brother, but was sold out in his size everywhere except what seemed to be a random small boutique in Texas. I live in PA. I was so hesitant if this would work out or I’d get scammed for my $75. I received confirmation and the item was shipped via FedEx and received all within 2 weeks. I am so grateful for this and will definitely visit the store in person when I get to Austin!
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Posted 3 years ago
Quick easy Order and delivery
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Posted 3 years ago
Fast at fulfilling my order and had items in stock I wanted. Thank you Tyler’s. I will be back!
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Posted 3 years ago
Excellent products and top notch customer service!
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Posted 3 years ago
Package never arrived and there is no tracking info
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Posted 3 years ago
Excellent products, delivered fast. This is a company I would use again
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Posted 3 years ago
Prompt service. Shoes arrived withi n a very short time. Love the shoes. Most comfortable shoes I own. Lightweight, and my balance as I walk is so level. Feel very sure-footed. Easy to clean. Love that they come in so many colors. Will be ordering more.
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Posted 3 years ago
I ordered a gift card online for a grandson that lives in Tyler. The shopping experience was very easy.
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Posted 3 years ago
I absolutely love this store. Whether ordering online or shopping in the store I always find something I can’t live with out and the service is fabulous!
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Posted 3 years ago
Well done shipped when said arrived in timely manner
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Posted 3 years ago
Daughter really wanted this Pataonia tshirt and it was hard to find - until I found Tyler's online! ordering was easy and the tshirt arrived within the week. Great service!
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Posted 3 years ago
Fast shipping and great communication!
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Posted 3 years ago
Tyler's is rated 4.6 based on 661 reviews