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Tyler's Reviews

4.6 Rating 659 Reviews
90 %
of reviewers recommend Tyler's
4.6
Based on 659 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
My adult nephew always likes a Gift Card to Tyler's. So his birthday is today and I've given him a GC. I just wish I could afford a larger amount, but he's happy no matter. I'm in Southern California. He's in Austin, Tx. He'll be opening his birthday present around dinner time today. Thank you for your service. Happy Holidays, Jo Carol Hunter
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Posted 2 years ago
I returned my order of 300 dollars to Tyler the day after I received it in early December and have not heard anything back. No acknowledgment that it has been received unlike other companies where I have done returns
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Posted 2 years ago
Tyler’s is a wonderful store. Ordering on-line was easy, fast and efficient. I even loved the shopping bag my order came in. It made me feel like I was right in the store. Having moved away from my Tyler’s store I felt like a little piece of home was sent right to me.
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Posted 2 years ago
These shoes are the best. Also fast shipping
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Posted 2 years ago
Order came fast ! Love what I bought!!
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Posted 2 years ago
Very helpful customer service when I made a mistake on a return. Quick shipping, and quick refund when I had to return one item. Will definitely by from this store again!
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Posted 2 years ago
It is a Christmas gift for someone who asked for that particular wallet. I hope she likes it.
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Posted 2 years ago
They sent wrong niki pants. Has a cold check on pants I needed a white check on the pants
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Posted 2 years ago
My order was accurate and on time. I love the shoes.
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Posted 2 years ago
P J's were nicely made and will be just what my granddaughters love.
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Posted 2 years ago
The shoes I ordered were exactly what I was looking for (my daughter needed something specific since she was in a musical) and came in a timely manner. Would definitely use again for online shopping!
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Posted 2 years ago
I got my jacket so quickly, and I love it. Thank you!!
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Posted 2 years ago
I received my Patagonia pullover quickly before my trip to the snow. I love it! It’s perfect!
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Posted 2 years ago
The Patagonia shirt was exactly what I was looking for. Thank you for the quick shipping and the ease of purchasing it online.
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Posted 2 years ago
I placed an order on 10/29, order #170284. I ordered size 7. You shipped size 6. I received the wrong size shoes within a week. I tried at least 10 times to call your customer service during the stated business hours on your message I receive when calling. No matter when I called, the message gives me “normal” business hours but no one ever answers the phone. I left a message with all my information. I received an email reply a few days later on 11/07 letting me know you received my voice message, apologized for the error, sent me a shipping label to return the wrong size, and said the correct size would be sent to me. The email was sent to me on 11/07. The wrong size shoes were returned on 11/08. I have received no further communication to let me know if the wrong size was received or when the correct size will be sent back out to me. Today is 11/18, well past the week it took for the original wrong size to get to me. Today I replied to the email I received with the shipping label on 11/07 asking for an update. Not a good customer experience and very poor communication. One of your survey questions asked should be if the order was correct, and if no, was the error resolved timely. Brenda Goodell 903-288-8745
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Posted 2 years ago
This is a great company! They sold me an amazing feel good shirt and I wear it too much! I would absolutely buy from them again and recommend them to my friends and family. Thank you Tyler’s ❤️
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Posted 2 years ago
they don't fit right. They rub against my ankle.
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Posted 2 years ago
Love the girls shoes and fast shipping,thanks so much!
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Posted 2 years ago
Our 14 yr old granddaughter found a shirt she wanted and gave us a picture - she didn’t know where to find it. I found it at Tyler’s! Quick delivery and she is very happy!
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Posted 2 years ago
It was a great experience shopping online with Tyler's. Easy checkout & speedy delivery. Kept me informed of delivery status. Love the shirt.
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Posted 2 years ago
Tyler's is rated 4.6 based on 659 reviews