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Tyler's Reviews

4.6 Rating 661 Reviews
90 %
of reviewers recommend Tyler's
4.6
Based on 661 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Quick shipping and fair pricing!
Helpful Report
Posted 3 years ago
I would not order form this company. Three weeks after i ordered item, I checked on the website and it stated that my order had been cancelled due to it being out of stock. This was a present so I ordered from another company. Three days later, I received the item.
Helpful Report
Posted 3 years ago
Shoes arrived in a FedEx bag. No box for protection, so they were squished. ( softer style loafer- Hey Dudes- not cheap!) Which really is embarrassing when one is giving them as a gift. Since they arrived a day later than I was expecting, I had flight reservations and had to leave. When I returned from my Christmas with family I picked them up from my FedEx drop off location and had to send them USPS since they were my sons Christmas gift. Meaning another shipping fee for me. I tried to call customer service, but couldn’t reach anyone. My only option was so to “leave a message for a call back”. That call came the next day and basically the rep said, “oh that’s not our fault, that must have been FedEx, we ship everything in the original package” That is Tyler’s for taking responsibility! You could have offered to reimburse my second shipping, offered to replace the squished shoes, or maybe even I little discount for my ruined product??? I don’t know…. Do not order unless you are desperate (like I was) because if you have a problem they will not care to resolve or make things “right”.
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Posted 3 years ago
Could not find product anywhere else. Tyler’s had it and got it to me ASAP. Much appreciated.
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Posted 3 years ago
Nice product. Good price. Smooth delivery.
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Posted 3 years ago
Tyler’s was a great experience. There was a mix up on my order, but Tyler’s recognized the mistake and notified me right away. They found the product and size I needed and took care of everything.
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Posted 3 years ago
Ordered for Christmas for my daughter-in-law. I received them very quickly. Tyler’s was Great.
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Posted 3 years ago
Purchasing online with Tyler’s has been very easy. We have ordered several times with great results. Products have been exactly what we ordered.
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Posted 3 years ago
Great quality clothing.
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Posted 3 years ago
Easy online ordering and prompt shipment—even around the holidays!!
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Posted 3 years ago
Very fast delivery and nice jacket
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Posted 3 years ago
The shoes I ordered arrived quickly and were just what I wanted. Email follow-ups and tracking were also very helpful in knowing when I would receive my order. Great 1st experience with Tyler's! Thanks, Jimmy
Helpful Report
Posted 3 years ago
I have always enjoyed shopping at Tylers in Dallas. I felt that over the holidays however, the supply was looking rather meager… i visited in November and three times returned in December to buy gifts. Nothing new had arrived and I was terribly disappointed. The new store is so much larger than the old location was on Lovers lane and yet little inventory. Bummer..
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Posted 3 years ago
One of the best ways to shop got what I ordered
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Posted 3 years ago
My grand daughter loves it. Very cute
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Posted 3 years ago
I didn't receive my package at first & the customer service department with no questions asked refilled my order so my son could still receive his shoes before Christmas. Thanks again for understanding.
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Posted 3 years ago
Good quality and comfy
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Posted 3 years ago
I ordered a $100 gift card from Tyler’s and they were Johnny-on-the-spot sending it to me in plenty of time for Christmas. I am very satisfied with their service and my gift recipient tells me that Tyler’s is her favorite store.
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Posted 3 years ago
I haven’t been able to find these shoes anywhere. So when I saw Tyler’s had them both I was a little skeptical. Couldn’t be happier now after getting them. Thank you.
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Posted 3 years ago
Perfect. Shipped quickly so I got a hard to find gift in time for Xmas
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Posted 3 years ago
Tyler's is rated 4.6 based on 661 reviews