UberEATS Reviews

Name: UberEATS
Rating: 1.08

1.1 Rating 9,122 Reviews

1 %

of reviewers recommend UberEATS

Company Reviews

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Metrics

1.1

Based on 9,122 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm a driver for Ubereats and I must say I'm appalled that the customer's Don't tip! We don't make an hourly wage. We get paid per delivery, which is mostly between $3-$4 per delivery. In 3 hrs of driving around all over town I'm lucky if I make $20.”

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Posted 6 years ago

“There are some range and great deals Delivery is just 2,5 so is acceptable. The problem will be sometimes that delivery drivers are a bit complicated to reach”

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Posted 7 years ago

UberEATS is rated 1.1 based on 9,122 reviews