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UberEATS Reviews

1.1 Rating 7,810 Reviews
F
Happiness Grade
F

Returns - Difficult

20.00%
Industry Average
Terrible experience, I ordered a delivery and received the incorrect order. I asked the driver to redeliver my order which he advised he is unable to do so and to contact the following number 0800 088 5663. however, after being on hold for 20 mins the adviser on the phone advised due to policy I am unable to retrieve a refund. He was rude and hung up the phone. Would not recommend. Service - 0, price - 0, delivery - 0, returns and refund - 0
posted 7 months ago - Anonymous
Be aware of the returns.
posted 9 months ago - Anonymous
So I lost my money 70 pounds and the driver ended up with the food for free ?????? now saying the supermarket doesn’t accept returns, it makes you wonder why the driver is so keen to say no one was home so they can get the food for free, because the supermarket won’t accept food back because of non delivery This company won’t say what happens to the food (that supposedly was undeliverable ? But I think the drivers end up with the food!!!!!!!!!!! Which makes you wonder??????? no contact delivery" so no waiting would be needed.
posted 1 year ago - Anonymous
Bad service, rip off price, bad customer service, and no returns or refunds absolutely appalling
posted 1 year ago - Anonymous
The person, after leaving me on hold for a few minutes returns and say that the driver lost the order.
posted 1 year ago - Hoby
Uber eats are robbers they don’t give returns if I don’t have a picture of bad food I have been with them for so long and I’m appalled by this ….
posted 2 years ago - Anonymous
Terrible solutions for money returns when you charge the order later they tell you that they cannot return it
posted 2 years ago - Anonymous
UberEATS returns no phone calls, no emails, no App messages.
posted 3 years ago - Philip S.