UberEATS Reviews

Name: UberEATS
Rating: 1.08

1.1 Rating 9,103 Reviews

1 %

of reviewers recommend UberEATS

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Metrics

1.1

Based on 9,103 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“stop online stuff you might end up losing your savings. in case you are already a victim, kindly reach out or file a complaint to wiki at [ wikihelpdesks ﹫ GMA L .¢OM] pls do not blame anyone for your mistakes ”

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Posted 3 months ago

“My experience with Pamela Experts { pamelaexperts @g mail.com} has been great! They are knowledgeable and very straight forward and patient! I’m so thankful for their expertise and help in helping me get my money i invested with some investment illegal brokers i found on Facebook .”

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Posted 3 months ago

“Would like to thank The PAMELA EXPERTS for their excellent and very efficient service, from the time of my application through to the end. Plus the follow-up call if all was well And how they successfully recover my money i invested on some illegal investment brokers i meet on Facebook. I really appreciate your service. I would just like to share with everyone the good service I received from the beginning till the end. contact them via Email: PamelaExperts @ g mail .com whatsapp live chart +1 31 9 429 9 39 6”

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Posted 3 months ago

“Review that was attempted 5 times to leave: “The store was great! The driver, however, left the most rude comment on my order as I was actually passed out and almost dead on the floor. So, that was cool. And then Marion, the chat customer service agent, whose response to my complaint was “leave something in the review so he can read it and learn!” and then blew me off all four times I asked for help and ended the chat without finishing the conversation. FYI, Marion, according to your company’s policy, the drivers don’t see the rating or comments for my safety (thanks!). Sadly, I don’t get to have my education session with MYASNIK. So, on principle, and because this whole situation is incredibly demeaning, I’m escalating this as high as I can. I’m posting this on every review site it can. And I’m asking my journalist husband how to write an op-Ed to make this public. Once I was I was found and helped up, I checked my phone to make sure my order went okay and say sorry for being absent. UberEATS CUSTOMER SERVICE +1 (805)-3O8 OO4O UberEATS PHONE NUMBER +1 (805)-3O8 OO4O 𝗨𝗯𝗲𝗿𝗘𝗔𝗧𝗦 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 +𝟭 (𝟴𝟬𝟱)-𝟯𝗢𝟴 𝗢𝗢𝟰𝗢 𝗨𝗯𝗲𝗿𝗘𝗔𝗧𝗦 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 (𝟴𝟬𝟱)-𝟯𝗢𝟴 𝗢𝗢𝟰𝗢 𝗜 It was a lovely thing to read right after almost dying and in searing pain. So thank you, Postmates, for literally not caring about me, your drivers’ behavior, and obfuscating every request for assistance I asked for in the chat. Hat’s off to you! Hats off to misogynist and rude driver, MYASNIK. And mostly, hats off to the pretend cheerful chat agent Marion who literally wouldn’t answer one question and hung the chat up on me mid”

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Posted 8 months ago

“Only 2 times l have used Uber Eats it was more than an hour after it left the restaurant to arrive. Please hire english understanding driver's.”

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Posted 8 months ago

“I tried a new restaurant. After a really bad day My rehab facility served us a white bread sandwich with bad deli meat & a slice of American cheese. I never eat deli meat, American cheese or white bread. To that they added a some iceberg lettuce on the side. I don't eat that either. So I decided to order from Uber Eats. It was a very bad Monday. What should have taken me 3 hrs took me over 6 due to the staff incompetence. My regular places were closed on Monday & I wasn't going to order from the other bad Chinese I got My last order from ( No1 Chinese). So I like the looks of " Pie in the Sky" pizza & it's close by here. I was delighted by the dozens of selections for toppings. I decided to treat Myself. I got feta cheese, spinach, Portobello mushrooms, 1/2 Italian sausage 1/2 meatballs( a bit tiny) on thin crust. The only thing I was disappointed in was thin crust was not crispy crust. In fact it was a bit soggy. But being diabetic I usually only eat a tiny bit of the crust, concertating on the toppings.All in all I would order from this place again. I would give it 5 stars but for the thin crust being a bit soggy not crisp. The spinach was a bit sparse also.”

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Posted 9 months ago

“Placed my 1st order tonight. Entered promotion code for $ 10.00 off my order. NEVER RECEIVED MY DISCOUNT???”

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Posted 1 year ago

“Love the ease of uber eats. just one thing… if i have a promo in my account… JUST APPLY IT FOR ME! marketing 101”

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Posted 1 year ago

“For the most part all orders were correct and on time, a few had issues with contents not being correct and Uber refunded charges. 1 order stated received and later cancelled. major bummer, but cost us only time.. and probably was the fault of the restaurant ):, not Uber.. Over all we are Pleased with money spent having them deliver our orders!”

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Posted 2 years ago

“Thank You so much, We really aren't / weren't sure it was the fault of Uber or the restaurant, but very much appreciate the support from Uber. This kind of customer support will keep us trying to use the service! Thanks again, Margy Dalpes”

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Posted 2 years ago

“I grew to love delivering food in my location, but tonight was extremely bad. With it being the 4th of July, I decided to take a few hours out of my time to deliver food to soldiers and their families in the Forthood/Killeen area. But I stopped after I got these nasty messages from a soldier on Forthood. Please read them, I was taken aback by how rude he was to me. I had to drive across Killeen to get his order, after receiving his order on my screen, for only a minute and a half I got these texts. I couldn’t report him to Uber Eats because there is no way in doing so threw the app.”

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Posted 2 years ago

“So easy to use. I’ve made three orders in the last two days due to circumstance, two orders and deliveries were spot on and excellent, the third a little disappointing as there was no knock on the door. But for speed and efficiency I would recommend.”

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Posted 2 years ago

“great delivery and customer service. service charge could be abit lower in comparison to Deliveroo.”

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Posted 2 years ago

“Uber eats is one of my guilty pleasures for when I'm too lazy to go out to get food. It brings me my food within a reasonable amount of time and it's always delivered right to my doorstep. They only downside is when you order something small, there is a small order fee. And delivery charges can be expensive. It's definitely something for those who are looking to spend”

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Posted 3 years ago

“I have used Uber eats 5 times now and every order has been great. I live in a co op so I have to give instructions where my building is. They have followed them to the t. I had to stop using door dash and grub hub because they kept bringing my orders to the wrong buildings and I had to get the order myself from the other buildings. I will continue to use Uber eats in the future. My only complaint is that some of the delivery people use bicycles. My food is a tiny bit cold when it arrives.”

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Posted 3 years ago

“Uber eats prices are quite high and I don't like recieving emails that offer me promos that I don't qualify for but overall their service is good.”

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Posted 3 years ago

“Very Convenient and offer great deals”

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Posted 3 years ago

“I enjoy now having uber eats but down fall on you website is asking for salt/sauces well i cant find were option os and if you message the drive ony many occasions they say okay got it But never bring any I can understand charges but salt pepper really ?”

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Posted 4 years ago

“I ordered from a local chain. On the website it clearly stated “NO DELIVERY FEE” When I got my final receipt from UberEATS there was a 99 cent charge for delivery. Now I know it is a negligible amount. But, if they do this to everyone that is quite a sum that they are sneaking by. Just sayin. And, I still have not been able to ask where it said it prior to purchase.”

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Posted 4 years ago

“I use Uber Eats often, for the most part everything is fine. Yesterday I ordered from Wendy’s. The Burger and fries were missing. They issue a refund. How about they issue credits in the name of good customer service. Where from. They could care a less.”

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Posted 4 years ago

UberEATS is rated 1.1 based on 9,103 reviews